We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Charlie Smith Change primary ID (wdt_ID)Closed   wpDataTables   Updated March 25, 2018 at 7:26pm   5 Most recent comment from Miloš Jovanović:HI Charlie,Glad to hear that you found a solution, good job.Hope that everything is working fine now.Let me know If you have any more questions.Best regards. john data input form......simple regressionClosed Pre-purchase questions for wpDataTables   Updated March 23, 2018 at 10:59pm   2 Most recent comment from [deleted]:Hi John,Thank you for your inquire.1. You have option to allow user to edit tables on the frontend and create charts from that table2. We have formula column which allows you to enter formula which wi ... syll Excel button shown only loged as administratorClosed   wpDataTables   Updated March 23, 2018 at 10:04am   8 Most recent comment from Isidora Markovic:Hi syll,You are welcome.  I am glad that you found what cause the issue.It is probably because of the browser version, because we are using all most used browsers an our local environment and table ... Mes Alumni shortcode not workingClosed   wpDataTables   Updated March 23, 2018 at 9:54am   2 Most recent comment from Isidora Markovic:HI Mes,Thank you for your purchase.I suppose that you use before our version of plugin that is lower then 2.x. With versions higher then 2.x we are using bootstrap framework for layout tables. We ca ... Peter Exception when using table in front-endClosed   Gravity Forms integration for wpDataTables   Updated March 22, 2018 at 10:56pm   8 Most recent comment from Miloš Jovanović:Hi Peter,Glad to hear that you found the issue.Can you please confirm me if everything is working fine now.Best regards. Laura FilterClosed Pre-purchase questions for wpDataTables   Updated March 22, 2018 at 4:50pm   2 Most recent comment from [deleted]:Hi Laura,Thank you for the inquiry.Something like that is possible with the Powerful filters add-on for wpDataTables. You can read more about add-on on this page from our documentation. tpg_7654 Visible table entriesClosed   wpDataTables   Updated March 22, 2018 at 3:02pm   4 Most recent comment from Miloš Jovanović:HI tpg_7654,Glad that you found a solution.Best regards. Rachel Calendar IntegrationClosed Pre-purchase questions for wpDataTables   Updated March 22, 2018 at 10:25am   2 Most recent comment from [deleted]:Hi Rachel,Thank you for the inquiry.Unfortunately something like this is not possible out of the box features. This feature would require some custom coding.You can try our sandbox site: Front-end ... ucht01 Serialized ArrayClosed Pre-purchase questions for wpDataTables   Updated March 22, 2018 at 10:20am   2 Most recent comment from [deleted]:Hi Stephan,It will be possible to use these variables in PHP serialized arrays from next version that is currently in testing phase. If you have version 1.7.2, you don't have to buy the version 2.0+ ... Gary Foster Unable to access configuration tabsClosed   wpDataTables   Updated March 21, 2018 at 5:27pm   10 Most recent comment from Miloš Jovanović:Hi Gary,We did not further investigate this problem with the WP email users plugin yet.They use the same name for some classes to bind the actions for some of our classes and because of that our plug ... Linda Piper add data to tables with importClosed   wpDataTables   Updated March 21, 2018 at 3:03pm   2 Most recent comment from Miloš Jovanović:HI Linda Piper,Thank you for your purchase.You can take a look at our documentation where you can see how you can create tables by importing the data. Link1 Link2 Also you can find more useful inform ... Frank Surget Max Size of DB To UseClosed   wpDataTables   Updated March 21, 2018 at 2:04pm   16 Most recent comment from Miloš Jovanović:HI Frank, Thank you so much. May I ask you to leave a review with the star rate which is very important for our product.On this link.Thank you. Best regards. wondong Chart with use of %CURRENT_POST_ID% not working on direct accessClosed   wpDataTables   Updated March 21, 2018 at 1:01pm   6 Most recent comment from Isidora Markovic:HI wondong,We are not sure why current post id is not pass to our plugin when you visit pages outside of the website. We are not familiar with that custom post type that you are using on your site a ... Mycreativewebsols Secure Data & Dynamic Parameter RequirementClosed   wpDataTables   Updated March 21, 2018 at 12:36pm   3 Most recent comment from Miloš Jovanović:HI Vijay,Thank you for your purchase.Yes we are using PHP CURL method but in some cases there is a probability that you will need to add some certificate to the plugin file ( depends on your certif ... Janel Simms Map IntegrationClosed Pre-purchase questions for wpDataTables   Updated March 21, 2018 at 10:44am   2 Most recent comment from [deleted]:Hi Janel Simms,Thank you for the inquiry.Yes, something like that is possible with custom development. Do you you have some specific map plugin that you would use? Our customization service price is ...