As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Puriwat Refresh table by button clickClosed   wpDataTables   Updated April 20, 2018 at 11:57am   2 Most recent comment from Isidora Markovic:Hi Puriwat,Thank you for your purchase.Unfortunately, there is no option for something like this with built in features of plugin. You can make some custom script and use wpdatatables callbacks. You ... badcraiger change column width, font sizeClosed   wpDataTables   Updated April 20, 2018 at 9:35am   5 Most recent comment from Miloš Jovanović:HI badcraigerThank you for your purchase. Glad to hear that you managed to solve the issue. If you have any more problems feel free to open a new ticket, we will gladly help. Best regards. Sulaima activate powerful filtersClosed   Powerful Filters for wpDataTables   Updated April 20, 2018 at 9:33am   3 Most recent comment from Miloš Jovanović:HI Sulaima,Thank you for your purchase.Glad to hear that you managed to solve the issue.If you have any more problems feel free to open a new ticket, we will gladly help.Best regards. slaouti attachment data typeClosed Pre-purchase questions for wpDataTables   Updated April 20, 2018 at 9:19am   4 Most recent comment from [deleted]:Hi slaouti, You can do this with column type "image" and choosing editor input type URL link. In Input you need to enter data in following format  http://domain.com/thumb.png||http://domain.com/ ... Damiano Wpdatatable infoClosed Pre-purchase questions for wpDataTables   Updated April 20, 2018 at 8:42am   2 Most recent comment from [deleted]:Hi Damiano,Thank you for your inquire.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy i ... Christopher wpDataTables // Filtering Table OutputClosed   wpDataTables   Updated April 20, 2018 at 8:40am   4 Most recent comment from Isidora Markovic:HI Christopher,Yes we see the ticket that you provide and you can't see it because it contains confidential data of their webiste. You have some css conflict with theme css. Can you change theme and ... bilero Google SEO indexClosed   wpDataTables   Updated April 19, 2018 at 3:34pm   6 Most recent comment from Isidora Markovic:Hi bilero,Unfortunately there is not other solution, because google search for element that are loaded on page and how many rows will be shown on page you can set in Display length. Best regards. SmartProfits Header brokenClosed   wpDataTables   Updated April 19, 2018 at 1:59pm   11 Most recent comment from Miloš Jovanović:HI SmartProfits,This looks like there is some issue with other plugin or maybe the theme.Can you please try to change the theme for 1 minute and tell me do you still have the same issue.Let me know t ... Paul D. KPOGNON Character codingClosed   wpDataTables   Updated April 19, 2018 at 10:51am   5 Most recent comment from Isidora Markovic:Hi Paul,"The display using wpDataTables is perfect. The problem is this:  I want to display a particular data in my page."I am glad that tables is working fine.Please note that customization questi ... Rhonda Stark One-Line Edit Field NOT WORKING!Closed   wpDataTables   Updated April 19, 2018 at 8:09am   8 Most recent comment from Isidora Markovic:Hi Rhonda,I am glad that you found a solution.Thank you for your suggestion.We carefully follow customers requirements and try to implement most of them if they appears in requests from time to time ... tc Google Sheets TablesClosed   Report Builder for wpDataTables   Updated April 19, 2018 at 8:04am   4 Most recent comment from Isidora Markovic:HI tc,We check your template and made manual table from Google spreadsheet that you provide and we can see that is working fine. If you want to show data in report only for filtered table, you have t ... Diego There was an error while trying to save the table! Internal Server ErrorClosed   wpDataTables   Updated April 18, 2018 at 2:37pm   8 Most recent comment from Isidora Markovic:Hi Diego,I am glad that you made it.About the second issue, first check is it turn on option Include bootstrap in main settings of plugin. If the answer is yes and you still have issue you can try t ... Michael Soporte wpdatatablesClosed   wpDataTables   Updated April 18, 2018 at 9:19am   14 Most recent comment from Isidora Markovic:HI Michael,We made some changes in code and we check all your tables and they working fine except first one. Because you made it manually(when you create manual table it will be created table in data ... rdroberts84 Row duplicates itself after I make an editClosed   wpDataTables   Updated April 18, 2018 at 9:00am   2 Most recent comment from Isidora Markovic:Hi rdroberts84,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most ... mgenius11 Search And Filters Not TypealeClosed   wpDataTables   Updated April 18, 2018 at 8:19am   4 Most recent comment from Isidora Markovic:HI mgenius11,You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a re ...