As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ian Randell Displaying NULL fieldsClosed   wpDataTables   Updated April 17, 2018 at 2:45pm   2 Most recent comment from Miloš Jovanović:HI Ian,Thank you for your purchase. Sorry but I did not quite understand what are you trying to achieve. Can you please describe me more and send me some example/link so I can take a look and give yo ... rotem217 show one cell data onlyClosed   wpDataTables   Updated April 17, 2018 at 1:28pm   2 Most recent comment from Miloš Jovanović:HI rotem217,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment. We have a plan to mak ... dellisn Spacing Between ColumnsClosed   wpDataTables   Updated April 17, 2018 at 1:24pm   12 Most recent comment from Miloš Jovanović:Hi dellisn,Is this something that you require ( attachment ) I can see that you manually add the column width in the column settings so the "issue" is probably there.You must coordinate the right nu ... Ken Auto-Refreshing Charts?Closed   wpDataTables   Updated April 17, 2018 at 12:21pm   10 Most recent comment from Miloš Jovanović:HI Ken,You are welcome.Best regards. stephenchien Chien Mobile viewClosed   wpDataTables   Updated April 17, 2018 at 8:24am   2 Most recent comment from Isidora Markovic:HI stephenchien,Thank you for your purchase.My suggestion is to look up in our documentation about Responsive WordPress tables.Best regards. Ken Can't customize Gauge.Closed   wpDataTables   Updated April 17, 2018 at 7:44am   6 Most recent comment from Isidora Markovic:HI Ken,When you insert wpdatachart callback in Custom JS it should be inserted without script tags. We are not sure why is not saved properly when you insert custom js code. Did you save changes befo ... Leeman Cheng Member See Only Edit OnlyClosed   wpDataTables   Updated April 16, 2018 at 4:12pm   4 Most recent comment from Miloš Jovanović:HI Leeman,You are welcome.Best regards. Alan Greaves Functionality in wpDataTablesClosed   wpDataTables   Updated April 16, 2018 at 3:56pm   4 Most recent comment from Isidora Markovic:HI Alan,Thank you for your suggestion.We carefully follow customers requirements and try to implement most of them if they appears in requests from time to time so we will add to our idea list and l ... Ken Google Chart Zooming?Closed   wpDataTables   Updated April 16, 2018 at 10:42am   2 Most recent comment from Isidora Markovic:Hi Ken,Thank you for your purchase.You can check in our documentation about wpDataCharts callbacks . Every chart exposes a number of options that customize its look and feel. Charts usually suppor ... kindredx Table UpdatesClosed   wpDataTables   Updated April 16, 2018 at 10:36am   4 Most recent comment from Miloš Jovanović:HI kindredx,I forwarded your request to my team and I will let you know when I have an answer.Best regards. Jason Can wpDataTables show an HTML values?Closed Pre-purchase questions for wpDataTables   Updated April 16, 2018 at 9:55am   2 Most recent comment from [deleted]:Hi Jason,Thank you for the inquiry.Yes wpDataTable will render HTML tags in the table cell. Table cell needs to be String column type to be able to render HTML tags. If you wan to render links in wpD ... OlafGiesick Edit „Default rows per page"Closed   wpDataTables   Updated April 16, 2018 at 9:30am   2 Most recent comment from Miloš Jovanović:HI OlafGiesick,Thank you for your purchase.You can change that by following this steps:in file: ../wp-content/plugins/wpdatatables/source/class.wpdatatable.php find this line of code $obj->dataTabl ... Ken Won't let me create a chartClosed   wpDataTables   Updated April 16, 2018 at 9:26am   3 Most recent comment from Isidora Markovic:HI Ken,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I am glad that you found a solution.Best regards ... Nehemiah Rodriguez numbered rowsClosed   wpDataTables   Updated April 16, 2018 at 9:26am   28 Most recent comment from Miloš Jovanović:HI Nehemiah,Sorry for late response but we are not working during weekends.I can see that there is an issue with the inline editing. I forwarded this to my team and hopefully we can find some proper ... Nehemiah Rodriguez Changing font size on ModalClosed   wpDataTables   Updated April 16, 2018 at 9:25am   2 Most recent comment from Isidora Markovic:HI Nehemiah,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. If you check in Inspect element of the br ...