I have a problem with the wpdatatables add-on, and I need technical help, the following happens, when I enter the configuration of the created tables and generated changess, at the time of saving, I get an error that says the following: There was an error while trying to save the table! in addition to duplicating the screen of the computer's desk.
Please note that we have a National holiday in our country from Friday 6th to Monday 9th.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi!
I have a problem with the wpdatatables add-on, and I need technical help, the following happens, when I enter the configuration of the created tables and generated changess, at the time of saving, I get an error that says the following: There was an error while trying to save the table! in addition to duplicating the screen of the computer's desk.
I appreciate the help you can give me.
HI Michael,
Thank you for your purchase.
Sorry for late response,
Please note that we have a National holiday in our country from Friday 6th to Monday 9th.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
HI Michael,
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
We notice that you are using version 2.0.2 of the plugin. There is available version 2.1 on Codecanyon
and my suggestion is to update the plugin manually by following this steps:
1.) Download zip from this link
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing wpdatatables folder.
4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate wpDataTables, and then activate it again.
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!
Let me know do you still have issues after update.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables