We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

rotem217 responsive view for filtersClosed   wpDataTables   Updated March 27, 2018 at 6:41am   2 Most recent comment from Isidora Markovic:Hi rotem217,Thank you for your purchase.You can use media queries for mobile view that you need and use class wpDataTableFilterSection  that is wrapped around every filter and reduce width that you ... Andrew Lim Pre-filtering TablesClosed   wpDataTables   Updated March 27, 2018 at 6:34am   2 Most recent comment from Isidora Markovic:HI androofoo,Thank you for your purchase.If you have only one table and you want to use it on different pages with different predefined filter values my suggestion is to look up in our documentation ... tpg_7654 Table entry countClosed   wpDataTables   Updated March 26, 2018 at 8:47pm   7 Most recent comment from Isidora Markovic:HI tpg_7654,You are welcome. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a review ... ursula moore generating reportClosed   Report Builder for wpDataTables   Updated March 26, 2018 at 4:02pm   4 Most recent comment from Isidora Markovic:Hi ursula,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.My team find out that your template is not proper set. You can see in our ... ShopFloorAutomations Save Not working on Filtering TabClosed   wpDataTables   Updated March 26, 2018 at 12:37pm   6 Most recent comment from Miloš Jovanović:Hi ShopFloorAutomations,There was a small issue on our side with the predefined values.This fix is included in our next version of the plugin so no need to worry.I added that code modification on your ... Stefan Hartmann Scatter ChartClosed   wpDataTables   Updated March 26, 2018 at 10:44am   2 Most recent comment from Isidora Markovic:HI Stefan, Thank you for your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. We can see that you have three tickets ... Vikalp Calculation Function ShortcodesClosed Pre-purchase questions for wpDataTables   Updated March 26, 2018 at 10:26am   5 Most recent comment from Vikalp:Thanks for clarifying. This can be closed.And if possible please add these features in future updates. Mahidol Library chart does not displayClosed Pre-purchase questions for wpDataTables   Updated March 26, 2018 at 10:02am   2 Most recent comment from [deleted]:Hi Mahidol,I saw that you open ticket with this question in wpDataTables section and that my colleague answer you there so I'm closing this ticket and you will proceed there.    Jeremy WorkflowsClosed Pre-purchase questions for wpDataTables   Updated March 26, 2018 at 9:50am   2 Most recent comment from [deleted]:Hi Jeremy,Thank you for your inquire. We do not have automated workflow integrated at this moment but that is a interesting idea and I will passed it to the team to discuss possible implementation.  ... Jeremy Linking Data in Different TablesClosed Pre-purchase questions for wpDataTables   Updated March 26, 2018 at 9:33am   2 Most recent comment from [deleted]:Hi Jeremy,Thank you for the inquiry.The only way to link wpDataTables is by using Foreign Key feature. You can read more about it on Foreign key: Creating table relations in WordPress tables page fr ... Laura number formatClosed Pre-purchase questions for wpDataTables   Updated March 26, 2018 at 9:30am   3 Most recent comment from [deleted]:Hi Laura,Thank you for the inquiry.We will take a look at the issue in the Lite version for the next release. Thank you for notifying us. Penny Lane Make horizontal scrollbars only visible when user hovered over it?Closed   Gravity Forms integration for wpDataTables   Updated March 26, 2018 at 9:29am   2 Most recent comment from [deleted]:Hi Alvin Cosio,Thank you for the purchase.Unfortunately something like this is not possible out of the box. Maybe it can be achieved with some custom CSS coding. alanpsimmonds Vertical scrollClosed   wpDataTables   Updated March 26, 2018 at 8:32am   2 Most recent comment from Isidora Markovic:HI AlanThank you for your purcahse.Sorry for disappointment, but this is not possible with built in features of plugin. It requires some code customization. Kenneth Front end user editingClosed   wpDataTables   Updated March 26, 2018 at 8:28am   4 Most recent comment from Isidora Markovic:Hi Kenneth,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I am glad that you found a solution.Best regards. Nuttak3 multiple row inputClosed   wpDataTables   Updated March 26, 2018 at 8:25am   4 Most recent comment from Miloš Jovanović:HI Nuttak3,Thank you for your purchase.Sorry to disappoint you but  unfortunately something like this is not possible to achieve with the plugin built in features at the moment with the standard tab ...