As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Laura wp Data tables and power filtersClosed Pre-purchase questions for wpDataTables   Updated May 8, 2018 at 9:28am   2 Most recent comment from [deleted]:Hi Laura,Thank you for the inquiry.Yes you can move it later to public domain. Bienecaro Errormessage when selecting ALL in dropdown for how many entriesClosed   wpDataTables   Updated May 8, 2018 at 8:03am   4 Most recent comment from Isidora Markovic:Hi Bienecaro,We try to login on your website but always redirect us on homepage.We try hiverize.org/wp-login.php , hiverize.org/wp-login, hiverize.org/wp-admin.php and hiverize.org/wp-admin and re ... Mark Plugin Dropdown does not work anymoreClosed   wpDataTables   Updated May 7, 2018 at 1:45pm   16 Most recent comment from Miloš Jovanović:HI Mark,Glad to hear that, you are welcome.Hope that everything will work fine now.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on Code ... SmartProfits Fixed ColumnClosed   wpDataTables   Updated May 7, 2018 at 8:20am   6 Most recent comment from Isidora Markovic:HI SmartProfits,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I am glad that you interested. Let me know you choose the theme. Ti ... steelsmith "View Related Contacts" filter in URLClosed   wpDataTables   Updated May 7, 2018 at 8:15am   4 Most recent comment from Isidora Markovic:Hi steelsmith,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes, you need to manually customize Contact for each row. Sorry for ... Luis Cuestas Color and Font SettingsClosed   wpDataTables   Updated May 7, 2018 at 8:13am   2 Most recent comment from Isidora Markovic:Hi Luis,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Please provide me a temporary WP-admin login fo ... alanpsimmonds Font color conditionalClosed   wpDataTables   Updated May 7, 2018 at 8:11am   2 Most recent comment from Isidora Markovic:Hi Alan,Thank you fro your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Can you try to add this code in Custom wp ... markenvato23 Error when adding tableClosed   wpDataTables   Updated May 5, 2018 at 11:36am   5 Most recent comment from markenvato23:Thank you Bogdan.  That should cure it for me... arna-ud2 problem frontent/backendClosed   wpDataTables   Updated May 5, 2018 at 8:34am   8 Most recent comment from Miloš Jovanović:Hi Arnaud,Sorry but I did not quite understand what are you trying to achieve, can you please describe me more or send me some example of that button so I can take a look.About your questions about o ... Jorge Hide RowsClosed   wpDataTables   Updated May 5, 2018 at 8:12am   2 Most recent comment from Miloš Jovanović:HI Jorge,Thank you for your purchase.Sorry to disappoint you but hiding rows is not possible with the plugin built in features at the moment.As a workaround I can suggest you to take a look at our do ... Pete Morgan ComboboxClosed   wpDataTables   Updated May 4, 2018 at 3:17pm   2 Most recent comment from Isidora Markovic:HI Pete,Thank you for your purchase.Unfortunately at the moment there’s no built-in solution. However it appears in requests from time to time so we will add to our idea list and look into some pos ... Cssadd Unable to 2 "apply" consecutiveClosed   wpDataTables   Updated May 4, 2018 at 11:59am   7 Most recent comment from Cssadd:Thanks for your support.You can close this ticket.Raynald Myrand diegomiero Modal ErrorClosed   wpDataTables   Updated May 4, 2018 at 10:31am   4 Most recent comment from Miloš Jovanović:HI Diego, This looks like some other plugin is controlling the look of the table because the table should look like from the table preview ( attachment)  Can you please deactivate other plugins t ... Justin8986 Mobile HelpClosed   wpDataTables   Updated May 4, 2018 at 10:19am   4 Most recent comment from Miloš Jovanović:HI Justin,Thank you vey much.Do you have any example/page so I can take a look and give you my suggestion.Can any of the examples from our documentation help you out.Best regards. Martin £ cell content prefix showing as £ on all pages and postsClosed   wpDataTables   Updated May 4, 2018 at 9:52am   8 Most recent comment from Miloš Jovanović:HI Martin,Good job on finding the temporary solution.I noted this plugin so we can install it on our side and hopefully we can find some proper solution if this issue is fixable on our side.Best rega ...