We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

madriver font awesome in table cellClosed   wpDataTables   Updated March 28, 2018 at 10:49am   2 Most recent comment from Miloš Jovanović:HI madriver,Thank you for your purchase.Sorry to disappoint you but awesome fonts are not possible to display with the built in features of plugin at the moment.The conditional formatting can be used ... syll Is posible to get some fixed columns?Closed   wpDataTables   Updated March 28, 2018 at 10:29am   4 Most recent comment from Miloš Jovanović:Hi syllSorry here is the linkhttps://tmsplugins.ticksy.com/ticket/1171681/Best regards. Frank Surget Background Row Color ProblemClosed   wpDataTables   Updated March 28, 2018 at 10:25am   2 Most recent comment from Miloš Jovanović:Hi Frank,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effic ... Frank Surget Desktop Showing Collapsable Plus SignClosed   wpDataTables   Updated March 28, 2018 at 10:23am   6 Most recent comment from Miloš Jovanović:HI Frank,I assumed that there was an issue with some other plugin because the + sign did not looked on your page like it should look.Probably they are using the same selector and applies some other fu ... dixon ability to show filtered dataClosed Pre-purchase questions for wpDataTables   Updated March 28, 2018 at 9:52am   2 Most recent comment from [deleted]:Hi dixon,Thank you for the inquiry."we are creating a membership website in which we want members to be able to query from preset fields on a page (stock symbols etc..). the query would produce resul ... vdario passing %VAR1% via URLClosed   wpDataTables   Updated March 28, 2018 at 9:45am   3 Most recent comment from Isidora Markovic:HI vdario,Thank you for your purchase.I am glad that you find a solution.Best regards. 24Disney WpData Table links clicks count possible?Closed   wpDataTables   Updated March 28, 2018 at 9:24am   2 Most recent comment from Isidora Markovic:HI 24Disney,Thank you for your purchase.Unfortunately, that is not possible with built in features of plugin. It requires some code customization. colm forde print images with tableClosed   wpDataTables   Updated March 28, 2018 at 9:06am   2 Most recent comment from Isidora Markovic:HI colm,Thank you for your purchase.We are using third party library for this functionality and unfortunately that is not possible. It requires a huge code customization to make this work. rotem217 css class for bold text in a rowClosed   wpDataTables   Updated March 27, 2018 at 3:44pm   4 Most recent comment from Isidora Markovic:HI rotem217,Can you please send me that code that you use for styling text in table? rotem217 "clear filter" button classClosed   wpDataTables   Updated March 27, 2018 at 3:36pm   4 Most recent comment from Isidora Markovic:Hi rotem217,In other ticket that you open you have same question so we already answer you so we will close this one.Best regards. rotem217 align filter-multibox to the rightClosed   wpDataTables   Updated March 27, 2018 at 9:12am   4 Most recent comment from Miloš Jovanović:HI rotem217,The pleasure is all mine, you are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means ... rainerweiss Show link as a buttonClosed   wpDataTables   Updated March 27, 2018 at 8:48am   4 Most recent comment from Isidora Markovic:HI rainerweiss,It is hard to assume what cause the issue if we don't have access to the website. This functionality working fine in our local environment.Can you please take a screen-cast of your iss ... Andrew Lim Auto Rank/NumberingClosed   wpDataTables   Updated March 27, 2018 at 8:41am   2 Most recent comment from Miloš Jovanović:HI androofoo,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve.Can you please describe me more or send me some example/screenshot so I can give you my su ... rotem217 wrap the first rowClosed   wpDataTables   Updated March 27, 2018 at 8:39am   2 Most recent comment from Miloš Jovanović:Hi rotem217,Thank you for your purchase.1.Unfortunately something like this is not possible to achieve with the plugin built in features at the moment.As a workaround I can suggest you to to use ta ... rotem217 responsive view for filtersClosed   wpDataTables   Updated March 27, 2018 at 6:41am   2 Most recent comment from Isidora Markovic:Hi rotem217,Thank you for your purchase.You can use media queries for mobile view that you need and use class wpDataTableFilterSection  that is wrapped around every filter and reduce width that you ...