As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

equalitygr Fields translationClosed   wpDataTables   Updated June 18, 2018 at 12:03pm   2 Most recent comment from Isidora Markovic:HI equalitygr,Thank you for your purchase.Unfortunately, that is not possible at the moment, because it is generated from bootstrap-select library that we used for this feature. I will forward this t ... ThaboMotaoane foreign key not pullingClosed   wpDataTables   Updated June 18, 2018 at 11:51am   2 Most recent comment from Isidora Markovic:Hi ThaboMotaoane,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I have problems with opening file that ... Dylan Keys Mobile Responsive FormatClosed Pre-purchase questions for wpDataTables   Updated June 18, 2018 at 10:00am   4 Most recent comment from [deleted]:Hi Dylan Keys,Unfortunately we don't have written CSS. To achieve something like that you would need to write CSS by your own. Stuart Problem with Float data typeClosed   wpDataTables   Updated June 18, 2018 at 9:19am   4 Most recent comment from Isidora Markovic:Hi Stuart,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.You are welcome.   If you have any more issues or questions feel free ... markenvato23 Excel-like Front EndClosed   wpDataTables   Updated June 18, 2018 at 8:42am   2 Most recent comment from Isidora Markovic:Hi markenvato23,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Sorry for disappointment, but that is no ... evagutierrez82 Where is my zip file?Closed   wpDataTables   Updated June 18, 2018 at 7:59am   4 Most recent comment from Isidora Markovic:Hi evagutierrez82,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.We are not sure how your local system is setup, but by default wh ... Ethan pre filtering tableClosed   wpDataTables   Updated June 15, 2018 at 5:30am   6 Most recent comment from Isidora Markovic:Hi Ethan,Can you please update to the latest version which is 2.2.2? We didn't release auto update yet, but you can update the plugin manually by following this steps: 1.) Download zip from this l ... irim_2015 non-functioning multi-select filtersClosed   Powerful Filters for wpDataTables   Updated June 15, 2018 at 5:14am   33 Most recent comment from Isidora Markovic:Hi irim_2015,You are welcome.  Glad that we help you to solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it ... Hannes Pre-purchase questionClosed Pre-purchase questions for wpDataTables   Updated June 14, 2018 at 8:50am   2 Most recent comment from [deleted]:Hi Hannes,Thank you for your inquire.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy i ... Helpdesk Branded Insights wpDataTables - Drilling / HierarchiesClosed   wpDataTables   Updated June 14, 2018 at 6:22am   6 Most recent comment from Isidora Markovic:Hi Gary,Sorry for disappointment but something like this is not possible with built in features of plugin.Best regards XnPartners Strange WP behavior after install of wpDataTablesClosed   wpDataTables   Updated June 13, 2018 at 11:23am   10 Most recent comment from Isidora Markovic:Hi Fernando,Bogdan is on vacation so I will continue communications with you.Let me know do you have same issue on another site.Best regards. Landon Kroeker Tabs as seperate shortcodesClosed Pre-purchase questions for wpDataTables   Updated June 12, 2018 at 2:33pm   3 Most recent comment from Landon Kroeker:Nope that answers my question!"If Google Spreadsheet file has more than one sheet, then when you are creating the wpDataTable you can choose from which sheet you want to create wpDataTable." Charmian Filter not showing entriesClosed   Powerful Filters for wpDataTables   Updated June 12, 2018 at 11:19am   4 Most recent comment from Isidora Markovic:Hi Charmian,You are welcome.  Glad that we help you to solve the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it i ... radoslawoska Cascade does not workClosed   Powerful Filters for wpDataTables   Updated June 12, 2018 at 11:18am   53 Most recent comment from Isidora Markovic:Hi radoslawoska,Bogdan is on vacation so I will help you.Sorry for late response,We were busy by debugging table that you made from that view.We finally figure out what cause the issue. In your view y ... Marty WordPress Site SearchClosed   wpDataTables   Updated June 12, 2018 at 9:40am   8 Most recent comment from Isidora Markovic:HI Marty,You are welcome.Best regards.