As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

ThaboMotaoane Table crashing on back end & whole page crashes on front entClosed   wpDataTables   Updated July 2, 2018 at 2:49pm   10 Most recent comment from Isidora Markovic:Hi Thabo,You are welcome. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Review on ... rockyfp Creating chartsClosed   wpDataTables   Updated July 2, 2018 at 12:25pm   12 Most recent comment from Isidora Markovic:Hi rockyfp,You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Revi ... aschroeter activation error, syntax errorClosed   wpDataTables   Updated July 2, 2018 at 10:39am   2 Most recent comment from Isidora Markovic:Hi Andreas,Thank you for your purchase.Can you please tell me which version of php is installed on your server? You can find minimum requirements in our documentation on this link. DappersUK Plugin is changing the google sheets table designClosed   wpDataTables   Updated July 2, 2018 at 9:26am   2 Most recent comment from Miloš Jovanović:HI DappersUK,Thank you for your purchase.Sorry but I did not quite understand what your issue is.Can you please describe me more or send me some example/screenshot or link to that spreadsheet so I ca ... duanjunwei Cannot see the table configurationsClosed   wpDataTables   Updated July 2, 2018 at 9:26am   2 Most recent comment from Isidora Markovic:Hi duanjunwei,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Please provide me a temporary WP-admin lo ... JimiBallard HTML codes added in string typeClosed   wpDataTables   Updated July 2, 2018 at 9:23am   14 Most recent comment from [deleted]:Hi Kenner82,Please open a separate ticket in wpDataTables category, and one of our support agents will provide you help with the issue. Baker Swedenburg Read OnlyClosed   wpDataTables   Updated July 2, 2018 at 8:50am   2 Most recent comment from Isidora Markovic:Hi Baker,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.With built in features of plugin you can set u ... Francisco Dávila Using data in tablesClosed Pre-purchase questions for wpDataTables   Updated June 30, 2018 at 11:27am   5 Most recent comment from Francisco Dávila:OK. Thanks. dplotkin14 after activating the plugin is emptyClosed   Amelia   Updated July 5, 2018 at 6:57pm   8 Most recent comment from [deleted]:Hi Vova,We have found and fix the issue at your side. We will include this fix in version 1.0.2. I hope that everything is working on your side now. Circa_Design Fixed headersClosed   wpDataTables   Updated June 29, 2018 at 2:23pm   2 Most recent comment from Miloš Jovanović:Hi Circa_Design,Thank you for your purchase. Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features at the moment and it require some code cu ... silvia I can't find the button to add the wizard in the booking pageClosed   Amelia   Updated June 29, 2018 at 2:18pm   14 Most recent comment from [deleted]:Hi Silvia,That is a really interesting idea. Could you please post your suggestion here https://wpamelia.cnflx.io/public, so we can track how many people would also like to see this feature. Our fir ... Circa_Design Will not allow me to use data, sorting, filtering, or conditional formatting tabsClosed   wpDataTables   Updated June 29, 2018 at 1:55pm   23 Most recent comment from Miloš Jovanović:Hi Circa_Design,You are welcome.Hope that everything will work fine now.If you have any more issues feel free to open a new ticket, we will gladly help.Best regards. Aditya Lele Rows per page drop down not workingClosed   wpDataTables   Updated June 29, 2018 at 12:34pm   5 Most recent comment from Isidora Markovic:Hi adityalele55,Our plugin use bootstrap framework for layout of the table on front and also because of his popularity a lot of plugins and themes use this framework. Because of this there is a chanc ... trampsta Can I display the table vertically rather than horizontal sql table?Closed   wpDataTables   Updated June 29, 2018 at 11:37am   2 Most recent comment from Isidora Markovic:Hi trampsta,Thank you for your purchase.Unfortunately at the moment there’s no built-in solution. However it appears in requests from time to time so we will add to our idea list and look into some ... andreanw Get WP current userClosed   wpDataTables   Updated June 29, 2018 at 9:42am   2 Most recent comment from Miloš Jovanović:HI andreanw,Thank you for your purchase.You can take a look at our documentation about Using placeholders where you can find all of the possible placeholders for now.The one you are looking for is % ...