As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Frank Issue with GUIClosed   wpDataTables   Updated June 4, 2018 at 12:51pm   2 Most recent comment from Miloš Jovanović:HI Frank,Thank you for your purchase.Can you please tell me do you have installed mod security on your server because this datestamp can be related to some security.Best regards. pauls92509 Scott data source questionsClosed   wpDataTables   Updated June 4, 2018 at 12:05pm   8 Most recent comment from Miloš Jovanović:Hi pauls92509,Sorry but I did not quite understand what are you trying to achieve. Do you have any example/screenshot so I can take a look and give you my suggestion.Best regards. mcreighton image fieldClosed   wpDataTables   Updated June 4, 2018 at 11:22am   2 Most recent comment from Miloš Jovanović:Hi MIke,Thank you for your purchase.We did not encounter the users that are using Eform. For now we have integration add-ons with Gravity and Formidable forms.I assume that the issue is how the Efor ... Kris editing tablesClosed   wpDataTables   Updated June 4, 2018 at 10:02am   4 Most recent comment from Miloš Jovanović:HI Kris,We have our FAQ page where you can find some useful informations, also searching  tickets may help.We are working to improve our FAQ page and add some more examples so if you have any quest ... alanpsimmonds Multiselect limitClosed   wpDataTables   Updated June 4, 2018 at 9:25am   2 Most recent comment from Miloš Jovanović:Hi Alan,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effic ... jjanicik HTML EditorClosed   wpDataTables   Updated June 4, 2018 at 9:21am   2 Most recent comment from Isidora Markovic:Hi jjanicik,Thank you for your purchase.Please note that customization questions like this one are not covered in the included support for the plugin. Included support covers help with bugs and gene ... Rob Church Changing report builder button classClosed   Report Builder for wpDataTables   Updated June 4, 2018 at 8:09am   2 Most recent comment from [deleted]:Hi robchur,Thank you for your inquire.If you want to right align report download button you can do it with CSS by adding rule for "reportbuilder_button" class. You will probably need to add float:rig ... Owen Greaves URL Link in a RowClosed   wpDataTables   Updated June 4, 2018 at 6:30am   2 Most recent comment from Isidora Markovic:Hi Owen,Thank you for your purchase.Unfortunately that is not possible with built in features of plugin. It requires some code customization. crios121 RefundClosed   Gravity Forms integration for wpDataTables   Updated June 1, 2018 at 11:02am   9 Most recent comment from crios121:Thank you for the update.  [email protected] Wolfgang KPI WebAppClosed Pre-purchase questions for wpDataTables   Updated June 1, 2018 at 9:53am   2 Most recent comment from [deleted]:Hi Wolfgang,Thank you for your inquire.For data fetched from SQL our plugin has an option to create a table based on MySQL query. You can find more information about it in our - DocumentationFor cha ... Emmett Moore shortcodesClosed Pre-purchase questions for wpDataTables   Updated June 1, 2018 at 9:26am   2 Most recent comment from [deleted]:Hi Emmett Moore,Thank you for the inquiry.Yes, it is possible. Everything you should do is to enable Parse shortcodes option on wpDataTables settings page.You can try our sandbox site: Front-end & ... DanielRaetz Logarithmic chartsClosed Pre-purchase questions for wpDataTables   Updated May 31, 2018 at 10:48pm   2 Most recent comment from [deleted]:Hi Daniel,Thank you for your inquire.We do not have that option built in but it should be doable with chart callback as little customization. You can find more information about chart callbacks in ou ... cdtadmin Correlated Sub-queriesClosed Pre-purchase questions for wpDataTables   Updated May 31, 2018 at 10:30pm   5 Most recent comment from [deleted]:Hi purcepa,If you have problem that it is not related to the ticket please open a new one in future.For your suggestion please understand that this problem is more complex than it may seems. We could ... Jelena Trickovic server side processingClosed   wpDataTables   Updated May 31, 2018 at 3:23pm   6 Most recent comment from Isidora Markovic:Pozdrav Jelena,Nema na cemu.Ako budete imali bilo kakvih problema sa plaginom slobodno nas kontaktirajte i mi cemo vam sa zadovoljstvom pomoci.Bili bi vam zahvalni ako bi izdvojili minut da ostavite r ... Robert Hom UpateClosed   wpDataTables   Updated May 31, 2018 at 12:42pm   24 Most recent comment from Miloš Jovanović:Hi Rob,You are welcome. hope that everything will work fine now.If you have any more issues feel free to open a new ticket.If you like our plugin and support we'd greatly appreciate it if you could ta ...