We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

lasit01 change order rows tableClosed   wpDataTables   Updated May 9, 2018 at 10:37am   2 Most recent comment from Miloš Jovanović:HI lasit01,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.As a workaround I can s ... Michael Rondinaro Table and Dashboard Disappear - Internal Server Error 500Closed   wpDataTables   Updated May 9, 2018 at 10:02am   15 Most recent comment from Miloš Jovanović:Hi Mike,Unfortunately no, you must enter your database and change that value like from the screenshot below.You can access your cpanel and from there you can access phpmyadmin and the structure of th ... webteamlogical wp data tablesClosed Pre-purchase questions for wpDataTables   Updated May 9, 2018 at 9:40am   24 Most recent comment from [deleted]:Hi webteamlogical,We do not practise to announce date of next release because it could cause trouble in situation like this. If we spotted a bug in the last moment we need to fix it and delay a relea ... chrisly Hiding Empty Columns on ResultClosed Pre-purchase questions for wpDataTables   Updated May 9, 2018 at 9:18am   2 Most recent comment from [deleted]:Hi chrisly,As I see you already brought the plugin so can you please open a ticket in wpDataTables category with your purchase code and one of our support agent will provide you help with your questio ... Victor How to change input data source type dynamically using url parameters?Closed   wpDataTables   Updated May 8, 2018 at 11:38am   3 Most recent comment from Victor:Yes, that's exactly what i'm looking for. It is wonderful to know that in a week or so, i'll be able to use placeholder in JSON, XML and PHP serialized array. Thanks! Thanks! Thanks! Kevin URGENT: searching for the right pluginClosed Pre-purchase questions for wpDataTables   Updated May 8, 2018 at 11:30am   2 Most recent comment from [deleted]:Hi Kevin,Thank you for your inquire.I'm not sure that I understood your request correctly. It isn't clear how you will get rest of the data in the table (Competitor...). Maybe it would be easier if yo ... Justin8986 Average for Formula ColumnClosed   wpDataTables   Updated May 8, 2018 at 10:15am   12 Most recent comment from Miloš Jovanović:Hi Justin,Sorry for late response.Unfortunately due to release of the new update and updates of the addons the dead line for release is already passed so unfortunately we do not have free developers ... Laura wp Data tables and power filtersClosed Pre-purchase questions for wpDataTables   Updated May 8, 2018 at 9:28am   2 Most recent comment from [deleted]:Hi Laura,Thank you for the inquiry.Yes you can move it later to public domain. Bienecaro Errormessage when selecting ALL in dropdown for how many entriesClosed   wpDataTables   Updated May 8, 2018 at 8:03am   4 Most recent comment from Isidora Markovic:Hi Bienecaro,We try to login on your website but always redirect us on homepage.We try hiverize.org/wp-login.php , hiverize.org/wp-login, hiverize.org/wp-admin.php and hiverize.org/wp-admin and re ... Mark Plugin Dropdown does not work anymoreClosed   wpDataTables   Updated May 7, 2018 at 1:45pm   16 Most recent comment from Miloš Jovanović:HI Mark,Glad to hear that, you are welcome.Hope that everything will work fine now.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on Code ... SmartProfits Fixed ColumnClosed   wpDataTables   Updated May 7, 2018 at 8:20am   6 Most recent comment from Isidora Markovic:HI SmartProfits,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I am glad that you interested. Let me know you choose the theme. Ti ... steelsmith "View Related Contacts" filter in URLClosed   wpDataTables   Updated May 7, 2018 at 8:15am   4 Most recent comment from Isidora Markovic:Hi steelsmith,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes, you need to manually customize Contact for each row. Sorry for ... Luis Cuestas Color and Font SettingsClosed   wpDataTables   Updated May 7, 2018 at 8:13am   2 Most recent comment from Isidora Markovic:Hi Luis,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Please provide me a temporary WP-admin login fo ... alanpsimmonds Font color conditionalClosed   wpDataTables   Updated May 7, 2018 at 8:11am   2 Most recent comment from Isidora Markovic:Hi Alan,Thank you fro your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Can you try to add this code in Custom wp ... markenvato23 Error when adding tableClosed   wpDataTables   Updated May 5, 2018 at 11:36am   5 Most recent comment from markenvato23:Thank you Bogdan.  That should cure it for me...