As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Kim JS Filtering & Chart PaginationClosed Pre-purchase questions for wpDataTables   Updated June 11, 2018 at 9:01am   2 Most recent comment from [deleted]:Hi Kim,Thank you for your inquire.We are using DataTables as one of two frontend engines and best way to start would be to check their documentation  - LINK.There is option to filter whole table or ... Jottes support time endedClosed Pre-purchase questions for wpDataTables   Updated June 11, 2018 at 8:57am   3 Most recent comment from Jottes:Please respond to my emails. Thank you investheory Formulated ColumnsClosed   wpDataTables   Updated June 11, 2018 at 8:32am   2 Most recent comment from Isidora Markovic:HI investheory,Thank you for your purchaseSorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.When you are using Formula column in wpda ... Pascal Highchart NumericSymbolsClosed   wpDataTables   Updated June 11, 2018 at 6:34am   2 Most recent comment from Isidora Markovic:Hi Pascal,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.You can check in our documentation about wpD ... Gary Becker unable to update any table in databaseClosed   wpDataTables   Updated June 8, 2018 at 1:27pm   12 Most recent comment from Isidora Markovic:Hi Gary,We use your table in our local environment and we can't reproduce issue that you describe. Then we made table Support from query that you use in your table and we can see that is working fine ... tumateix Language TranslateClosed   Powerful Filters for wpDataTables   Updated June 8, 2018 at 11:48am   4 Most recent comment from Isidora Markovic:HI tumateix,You can find Search text in those files wp-content/plugins/wdt-powerful-filters/templates/search_filters_button.inc.php around line 2and Clear filters text in file wp-content/plugins/w ... pacofalomir Datasource MySQL query doesn't workClosed   wpDataTables   Updated June 8, 2018 at 11:24am   4 Most recent comment from Isidora Markovic:Hi pacofalomir, Thank you for your purchase. I am glad that you found a solution. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appre ... ozgurbuyukbalkan Front-End Form ConditionsClosed   wpDataTables   Updated June 7, 2018 at 2:08pm   2 Most recent comment from Miloš Jovanović:HI ozgurbuyukbalkan,Thank you for your purchase. Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features at the moment and it require some c ... David_Gascon translate table toolsClosed   wpDataTables   Updated June 7, 2018 at 12:41pm   5 Most recent comment from David_Gascon:Ah forget it! Found it a bit further! Thanks!!!! Afsaneh Capitalizing accented letters and other characters in databaseClosed   Gravity Forms integration for wpDataTables   Updated June 7, 2018 at 12:13pm   6 Most recent comment from [deleted]:Hi Afsaneh,I am glad that you have found the solution. If you have any more question don't hesitate to open a new ticket. We will be glad to help you.We'd greatly appreciate it if you could take a min ... ybzybz I can't reach the back end of the pluginClosed   wpDataTables   Updated June 7, 2018 at 12:07pm   22 Most recent comment from Miloš Jovanović:Hi Yoram,Sorry for the inconvenience, the usual practice to be sure which plugin causes the issue is to disable them, and my apologies for not asking for permissions. This is the first time when some ... Dil Access table URLClosed   wpDataTables   Updated June 7, 2018 at 11:53am   4 Most recent comment from Miloš Jovanović:Hi Dil,Ok thank you for your explanation.Can you please tell me how did you create this table. Is it Adding from data source or Importing the file.If the table is editable you can Limit users to edit ... Steven Seabell Email ResultsClosed Pre-purchase questions for wpDataTables   Updated June 7, 2018 at 11:48am   2 Most recent comment from [deleted]:Hi Steven Seabell,Thank you for the inquiry.Unfortunately something like this is not possible out of the box features but it can be achieved with some custom coding.You can try our sandbox site: Fr ... rweiss from table to full view of rowClosed   wpDataTables   Updated June 7, 2018 at 11:30am   2 Most recent comment from Miloš Jovanović:HI rweiss,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve,Do you have any link of that table so I can take a look and give you my suggestion.Best rega ... Ned date formats and excel-like tablesClosed   wpDataTables   Updated June 7, 2018 at 11:28am   11 Most recent comment from Miloš Jovanović:HI Ned,The engine that Excel like tables are using (Handsontable engine) are not easy to implement and to be compatible with DataTables engine so everything will run smoothly like in Standard table vi ...