As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

cpshart calculated column running totalsClosed   wpDataTables   Updated June 26, 2018 at 11:33am   8 Most recent comment from Miloš Jovanović:Hi Colin,You are welcome.Hope that you will achieve this request and everything will work fine.Best regards. jackyjni How and what database are hosted at?Closed   wpDataTables   Updated June 26, 2018 at 9:36am   2 Most recent comment from Miloš Jovanović:Hi jackyjni,Thank you for your purchase.As I can see there is the same ticket regarding this questions, so my college will answer you.I will close this ticket and you can continue the discussion on o ... Andrew Botterill Manual TablesClosed   wpDataTables   Updated June 25, 2018 at 9:39am   2 Most recent comment from Miloš Jovanović:HI Andrew Botterill,Thank you for your purchase.Can you please first clear your browser cache and tell me do you still have the same issue after that.Best regards. Digital_Analog Creating line chart using 200k row dataset yields in php memory errorsClosed   wpDataTables   Updated June 25, 2018 at 9:33am   2 Most recent comment from Miloš Jovanović:HI Digital_Analog,Thank you for your purchase.Can you please tell me is it possible to send me the file ( zipped or sql ) from which you created that table so I can try to recreate the issue on my si ... juan p guisasola Plugin doesnt workClosed   wpDataTables   Updated June 25, 2018 at 9:27am   2 Most recent comment from Miloš Jovanović:Hi juan p guisasola,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s th ... trampsta Database LinkClosed   wpDataTables   Updated June 25, 2018 at 9:12am   2 Most recent comment from Isidora Markovic:Hi trampsta,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most ef ... hyuneek fronend edit for formidableforms + wpdatatableClosed   Formidable Forms integration for wpDataTables   Updated June 25, 2018 at 8:10am   2 Most recent comment from Isidora Markovic:Hi hyuneek,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Please note that tables created with Formida ... jfullerton1 error when trying to edit field in browser front endClosed   wpDataTables   Updated June 25, 2018 at 8:02am   9 Most recent comment from Isidora Markovic:Hi John,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.You are welcome.  I am glad that now is working fine. If you have any mor ... Ian Randell Tables loading very slowlyClosed   wpDataTables   Updated June 22, 2018 at 5:04pm   43 Most recent comment from Digital_Analog:Literally took 2 months to resolve a ticket that really was never resolved. What are the memory requirements for this tool? I'm running into the exact same issues and I've tried modifying php.ini valu ... Connor Pace Plugin FunctionalityClosed Pre-purchase questions for wpDataTables   Updated June 22, 2018 at 9:29am   3 Most recent comment from [deleted]:Hi Connor Pace,We are using column names (original header) for most of plugin functionality like filtering, sorting etc. We do not recommend using tables with dynamic column names because we could no ... mutterback Verification to submit a ticketClosed Pre-purchase questions for wpDataTables   Updated June 22, 2018 at 8:58am   4 Most recent comment from [deleted]:Hi Matt,Please try again to verify here and tell me if there is still problem with opening a ticket Aditya Lele Column Width Option missingClosed   wpDataTables   Updated June 22, 2018 at 8:55am   4 Most recent comment from Isidora Markovic:Hi adityalele55,Option Column width is available when you turn on option Limit table width on DISPLAY tab in table settings. Epistar Can't create TablesClosed   wpDataTables   Updated June 22, 2018 at 8:02am   16 Most recent comment from Isidora Markovic:HI Cameron,You are welcome.  Glad that we help you to solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it ... zbhr46 Slider Filter RequestClosed   wpDataTables   Updated June 21, 2018 at 3:08pm   4 Most recent comment from Isidora Markovic:Hi zbhr46,Yes now I see on what you mean. Thank you for your suggestion.We carefully follow customers requirements and try to implement most of them if they appears in requests from time to time so ... omejan placeholdersClosed   wpDataTables   Updated June 21, 2018 at 10:54am   2 Most recent comment from Isidora Markovic:Hi Jan,Thank you for your purchase.Unfortunately at the moment it is not possible to use placeholders after SELECT statement. Placeholders are intended to use in WHERE clause in query.