We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Laura hide columnsClosed   wpDataTables   Updated July 3, 2018 at 9:17am   2 Most recent comment from Miloš Jovanović:HI Laura,Thank you for your purchase.Sorry to disappoint you but unfortunately clear filters option for columns is not possible to achieve with the plugin built in features at the moment.Best regards ... Joe Cooper Issue with string lengthClosed   wpDataTables   Updated July 2, 2018 at 3:54pm   4 Most recent comment from Isidora Markovic:Hi goshdamo, When you have questions or issues which are not related to the title of the active ticket or if tickets is not yours can you please open a new one and we will help you there. In that w ... Aditya Lele Columns to View by UserClosed   wpDataTables   Updated July 2, 2018 at 3:06pm   9 Most recent comment from Miloš Jovanović:HI Aditya,Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards. ThaboMotaoane Table crashing on back end & whole page crashes on front entClosed   wpDataTables   Updated July 2, 2018 at 2:49pm   10 Most recent comment from Isidora Markovic:Hi Thabo,You are welcome. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Review on ... rockyfp Creating chartsClosed   wpDataTables   Updated July 2, 2018 at 12:25pm   12 Most recent comment from Isidora Markovic:Hi rockyfp,You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Revi ... aschroeter activation error, syntax errorClosed   wpDataTables   Updated July 2, 2018 at 10:39am   2 Most recent comment from Isidora Markovic:Hi Andreas,Thank you for your purchase.Can you please tell me which version of php is installed on your server? You can find minimum requirements in our documentation on this link. DappersUK Plugin is changing the google sheets table designClosed   wpDataTables   Updated July 2, 2018 at 9:26am   2 Most recent comment from Miloš Jovanović:HI DappersUK,Thank you for your purchase.Sorry but I did not quite understand what your issue is.Can you please describe me more or send me some example/screenshot or link to that spreadsheet so I ca ... duanjunwei Cannot see the table configurationsClosed   wpDataTables   Updated July 2, 2018 at 9:26am   2 Most recent comment from Isidora Markovic:Hi duanjunwei,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Please provide me a temporary WP-admin lo ... JimiBallard HTML codes added in string typeClosed   wpDataTables   Updated July 2, 2018 at 9:23am   14 Most recent comment from [deleted]:Hi Kenner82,Please open a separate ticket in wpDataTables category, and one of our support agents will provide you help with the issue. Baker Swedenburg Read OnlyClosed   wpDataTables   Updated July 2, 2018 at 8:50am   2 Most recent comment from Isidora Markovic:Hi Baker,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.With built in features of plugin you can set u ... Francisco Dávila Using data in tablesClosed Pre-purchase questions for wpDataTables   Updated June 30, 2018 at 11:27am   5 Most recent comment from Francisco Dávila:OK. Thanks. dplotkin14 after activating the plugin is emptyClosed   Amelia   Updated July 5, 2018 at 6:57pm   8 Most recent comment from [deleted]:Hi Vova,We have found and fix the issue at your side. We will include this fix in version 1.0.2. I hope that everything is working on your side now. Circa_Design Fixed headersClosed   wpDataTables   Updated June 29, 2018 at 2:23pm   2 Most recent comment from Miloš Jovanović:Hi Circa_Design,Thank you for your purchase. Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features at the moment and it require some code cu ... silvia I can't find the button to add the wizard in the booking pageClosed   Amelia   Updated June 29, 2018 at 2:18pm   14 Most recent comment from [deleted]:Hi Silvia,That is a really interesting idea. Could you please post your suggestion here https://wpamelia.cnflx.io/public, so we can track how many people would also like to see this feature. Our fir ... Circa_Design Will not allow me to use data, sorting, filtering, or conditional formatting tabsClosed   wpDataTables   Updated June 29, 2018 at 1:55pm   23 Most recent comment from Miloš Jovanović:Hi Circa_Design,You are welcome.Hope that everything will work fine now.If you have any more issues feel free to open a new ticket, we will gladly help.Best regards.