As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

fatemeh q import csv file for creating wpdatatable chartClosed Pre-purchase questions for wpDataTables   Updated July 16, 2018 at 9:39am   2 Most recent comment from [deleted]:Hi fatemeh q,Thank you for your inquire.In wpDataTables plugin charts are based on the tables so you first need to create a table from file and then create a chart from that table. We do have option ... Tangun Frontend excel ImportClosed Pre-purchase questions for wpDataTables   Updated July 16, 2018 at 9:21am   2 Most recent comment from [deleted]:Hi Tangun,Thank you for your inquire.Unfortunately we do not have option which would allow upload files to our plugin from the frontend and related to the there is no table format check because only ... jfullerton1 email notification when entry submitted/editedClosed   wpDataTables   Updated July 16, 2018 at 9:20am   2 Most recent comment from Miloš Jovanović:HI jfullerton1,Thank you for your purchase. Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features at the moment and it require some code cus ... Chris Updates to wpDataTablesClosed   wpDataTables   Updated July 16, 2018 at 8:52am   3 Most recent comment from Chris:Thanks Milan.  I will update the plugin manually. I just wanted to check the procedure.  Hope you sort out auto-updates.Chris jfullerton1 Administrator viewClosed   wpDataTables   Updated July 16, 2018 at 8:03am   2 Most recent comment from Isidora Markovic:Hi jfullerton1,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Yes you can, but you have to make one ... wcatlett Catlett wpDataTables updateClosed   wpDataTables   Updated July 16, 2018 at 7:36am   2 Most recent comment from Isidora Markovic:Hi wcatlett,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes we have some issues with auto updates a ... jcsatujp Problem after update to 2.2.3Closed   wpDataTables   Updated July 15, 2018 at 8:44am   2 Most recent comment from jcsatujp:Hello,I have discovered the issue.It appears that during the upgrade the field ...MySQL host (In Separate MySQL connection in settings)... was cleared out!Populating that with the appropriate data cor ... kfavello Phone number formatClosed   wpDataTables   Updated July 13, 2018 at 3:55pm   2 Most recent comment from Miloš Jovanović:Hi kfavello,Thank you for your purchase. Unfortunately something like this is not possible with the plugin build in functionalities and it requires some code customization. We can offer you our paid ... Sidhant Sastri Gravity form with wpdata tablesClosed Pre-purchase questions for wpDataTables   Updated July 13, 2018 at 11:03am   2 Most recent comment from [deleted]:Hi Sidhant,Thank you for the inquiry.When you add an entry with Gravity Forms, it will save the data in gravity's table in the database. With the Gravity Forms integration for wpDataTables we are us ... syuk product full version errorClosed   wpDataTables   Updated July 13, 2018 at 9:08am   2 Most recent comment from Miloš Jovanović:HI syuk,Thank you for your purchase.Strange. Can you please take a look at our documentation where you can see how you can successfully update the plugin. You can follow this guide : 1.) Downloa ... Pete Morgan wpDataTables release notesClosed   wpDataTables   Updated July 13, 2018 at 9:06am   2 Most recent comment from Isidora Markovic:Hi Pete,Thank you for your purchase.Yes you can check our Change-log in our documentation on this link. Markus Wilhelm Dropdown number wrong orders and dynamic filterClosed Pre-purchase questions for wpDataTables   Updated July 13, 2018 at 8:32am   2 Most recent comment from [deleted]:Hi Markus,Is this column set as integer or string? This sorting looks like string.For dynamic filters we have special Add-on called "Powerful filters". You can find more information about it in our - ... ttinkham Drill Down DataClosed   wpDataTables   Updated July 13, 2018 at 6:32am   2 Most recent comment from Isidora Markovic:Hi ttinkham,Thank you for your purchase.Unfortunately at the moment there’s no built-in solution.However it appears in requests from time to time so we will add to our idea list and look into some ... ttinkham Plugin Missing FilesClosed   wpDataTables   Updated July 13, 2018 at 6:26am   12 Most recent comment from Isidora Markovic:Hi ttinkham,You are welcome. I am glad that you find a solution.Best regards Circa_Design Integer PercentagesClosed   wpDataTables   Updated July 12, 2018 at 4:47pm   2 Most recent comment from Miloš Jovanović:HI Circa_Design,Thank you for your purchase.You can set the decimal places in the wpDataTables settings page ( attachment).Best regards.