We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

mutterback Verification to submit a ticketClosed Pre-purchase questions for wpDataTables   Updated June 22, 2018 at 8:58am   4 Most recent comment from [deleted]:Hi Matt,Please try again to verify here and tell me if there is still problem with opening a ticket Aditya Lele Column Width Option missingClosed   wpDataTables   Updated June 22, 2018 at 8:55am   4 Most recent comment from Isidora Markovic:Hi adityalele55,Option Column width is available when you turn on option Limit table width on DISPLAY tab in table settings. Epistar Can't create TablesClosed   wpDataTables   Updated June 22, 2018 at 8:02am   16 Most recent comment from Isidora Markovic:HI Cameron,You are welcome.  Glad that we help you to solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it ... zbhr46 Slider Filter RequestClosed   wpDataTables   Updated June 21, 2018 at 3:08pm   4 Most recent comment from Isidora Markovic:Hi zbhr46,Yes now I see on what you mean. Thank you for your suggestion.We carefully follow customers requirements and try to implement most of them if they appears in requests from time to time so ... omejan placeholdersClosed   wpDataTables   Updated June 21, 2018 at 10:54am   2 Most recent comment from Isidora Markovic:Hi Jan,Thank you for your purchase.Unfortunately at the moment it is not possible to use placeholders after SELECT statement. Placeholders are intended to use in WHERE clause in query. Entrust_ICT Plugin Configuration IssueClosed   wpDataTables   Updated June 21, 2018 at 7:40am   6 Most recent comment from Isidora Markovic:Hi Jeff,You are welcome. Thank you so much for great review. It means to us a lot.Have a nice day.Best regards tomlee_99 User enter filter before showing the reportClosed   wpDataTables   Updated June 21, 2018 at 5:54am   5 Most recent comment from Isidora Markovic:Hi tomlee_99,You are welcome.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a revi ... hyuneek add delimiter: pipe charactersClosed   Gravity Forms integration for wpDataTables   Updated June 20, 2018 at 10:54am   2 Most recent comment from [deleted]:Hi hyuneek,Thank you for your inquire.There is no option to separate a filed values to different columns but I will note that you request this and we will discus separate it.  Helpdesk Branded Insights wpDataTable - ID ControlClosed   wpDataTables   Updated June 20, 2018 at 10:43am   6 Most recent comment from Isidora Markovic:Hi Gary,You are welcome.Best regards. Pat wpDataTables: ability to dynamically generate page or post contentClosed Pre-purchase questions for wpDataTables   Updated June 20, 2018 at 10:35am   4 Most recent comment from [deleted]:Hi Pat,Sorry for misunderstanding. Unfortunately something like that is not possible with built-in features. Yes this sounds like an interesting feature, but it was not requested many times, so I don ... Ariel Dynamic queriesClosed Pre-purchase questions for wpDataTables   Updated June 20, 2018 at 10:33am   10 Most recent comment from [deleted]:Hi Ariel,You can build query with a join of two tables but you will have to have the same number of the columns (and the name of the columns) like in the table that you created. Can you explain me wh ... George Avelino incompatibility with beaver builderClosed   Powerful Filters for wpDataTables   Updated June 20, 2018 at 9:33am   12 Most recent comment from Isidora Markovic:Hi gta-homes, When you posting on tickets that are not yours or have questions or issues which are not related to the title of the active ticket can you please open a new one and we will help you t ... jfullerton1 multiple urls inClosed   wpDataTables   Updated June 20, 2018 at 8:14am   2 Most recent comment from Isidora Markovic:Hi John,Thank you for your purchase.Yes you can but not with url column type. You can set column type to string and then set multi edit string for Editor input type.Then when you edit that field you ... jkukus Using WP Data tables breaks drop down menusClosed   wpDataTables   Updated June 20, 2018 at 7:46am   4 Most recent comment from Isidora Markovic:Hi jkukus,Can you please update on latest version which is 2.2.2 that we lunch recently? We didn't release auto update yet, but you can update  the plugin manually by following this steps: 1.) Dow ... huibi edit joined tablesClosed   wpDataTables   Updated June 19, 2018 at 1:55pm   2 Most recent comment from Isidora Markovic:Hi huibi,Thank you for your purchase.Thank you for your suggestion.We carefully follow customers requirements and try to implement most of them if they appears in requests from time to time so we wi ...