We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

adamcweitzman Security From SQL InjectionClosed   wpDataTables   Updated October 31, 2018 at 9:49am   2 Most recent comment from Isidora Markovic:Hi adamcweitzman,Thank you for your purchase.Yes tables are protected from front-end and back-end from SQL Injection.Best regards. kiprasbiel Winter timeClosed   Amelia   Updated October 31, 2018 at 9:22am   10 Most recent comment from [deleted]:Hi, update for time zone issue is already released. Monique Table shortcode buttonClosed Pre-purchase questions for wpDataTables   Updated October 31, 2018 at 9:06am   2 Most recent comment from [deleted]:Hi Monique,Thank you for your inquire.To create a table first choose an input data source .  It's a dropdown that you can see in you attachment. You can find more information on how to create a ta ... Levi Sare Importing Google Sheet with Defined RangeClosed Pre-purchase questions for wpDataTables   Updated October 31, 2018 at 9:01am   2 Most recent comment from [deleted]:Hi Levi,Thank you for your inquire.There is no way to do this with built in functionalities but maybe you can use this tutorial - Documentation to create one more sheet which will be populated automat ... jcsatujp UpdateClosed   wpDataTables   Updated October 30, 2018 at 8:03pm   6 Most recent comment from kiwi3685:Thanks, but I was only trying to help you. Sorry I bothered. No need for further discussion. cpshart wpDataCharts Vertical Axis min valueClosed   wpDataTables   Updated October 30, 2018 at 4:09pm   8 Most recent comment from Isidora Markovic:Hi Colin,Yo are welcome.Best regards. francesa hiding edit input fields with cssClosed   wpDataTables   Updated October 30, 2018 at 3:17pm   9 Most recent comment from Miloš Jovanović:HI francesa,Yes it can be done with the custom CSS but this requires some more advanced CSS because that selectors for the dropdown are not the same like for the label and they are added dynamically. ... Vitaly Is your plugin useful for creating a table for user management in frontend?Closed Pre-purchase questions for wpDataTables   Updated October 30, 2018 at 1:56pm   2 Most recent comment from [deleted]:Hi Vitaly,Thank you for your inquire.Our plugin could create wpDataTables tables from database tables by either entering a query or using our table constructor which will allow you to choose which ... Laura The filter does not restrict the subsequent fields​Closed   Powerful Filters for wpDataTables   Updated October 30, 2018 at 1:19pm   11 Most recent comment from Miloš Jovanović:Hi Laura,Glad to hear that.Hope that everything will work fine now.Best regards. Giang Lê Hoàng Get value of a row (cells)Closed Pre-purchase questions for wpDataTables   Updated October 30, 2018 at 1:02pm   3 Most recent comment from Giang Lê Hoàng:Okie, thank you! James Morley Permanent urls for wpDataTables applied filtersClosed Pre-purchase questions for wpDataTables   Updated October 30, 2018 at 10:02am   9 Most recent comment from James Morley:Of course. I'm not a trained programmer so I am sure your guys can make improvements, firstly to make sure it is robust and tested properly, and secondly to extend it to work with both styles of form. ... Sue Laidlaw Setting up filtersClosed   wpDataTables   Updated October 29, 2018 at 4:22pm   4 Most recent comment from Miloš Jovanović:HI Sue Laidlaw,The pleasure is all mine, you are welcome.Glad to hear that you are satisfied with our product and we will continue to upgrade it even more.If you like our plugin and support we'd grea ... Sebastiaan Display non editable fieldsClosed   wpDataTables   Updated October 29, 2018 at 1:13pm   8 Most recent comment from Miloš Jovanović:HI Sebastiaan,Done, hope that also some of other customers will also have this request so we can start on implementation.Best regards. James Morley Limiting the total number of Rows that can be displayed/exportedClosed   wpDataTables   Updated October 29, 2018 at 11:37am   4 Most recent comment from [deleted]:Hi James,To be able to choose one of the option that you want to add as a default in table settings please find ..wp-content/plugins/wpdatatables/templates/admin/table-settings/table_settings_block.i ... Sue Laidlaw Pulling data from another tableClosed   wpDataTables   Updated October 29, 2018 at 11:18am   2 Most recent comment from [deleted]:Hi Sue,Thank you for your purchase.We do have option to auto-populate next dropdown based on values chosen in previous one with "Powerful filter" Add-on but it doesn't work with foreign key relations ...