As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

slcreaweb Vacances ScolaireClosed   Amelia   Updated December 3, 2018 at 11:38am   2 Most recent comment from [deleted]:Hi Sebastien,Thank you for your purchase.Adding different opening hours for certain dates is not possible at the moment, but we plan to add a Special Days option in the future when configuring somethi ... Jrm57 AppearanceClosed   Amelia   Updated December 3, 2018 at 11:36am   21 Most recent comment from [deleted]:It's best if we leave it for the next updates. Kurniawan Ferdy Lifetime LicenseClosed Pre-purchase questions for wpDataTables   Updated December 3, 2018 at 10:37am   2 Most recent comment from Miloš Jovanović:HI Kurniawan Ferdy,Thank you for your purchase.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Thei ... ghoward21 pre populate drop downClosed   Gravity Forms integration for wpDataTables   Updated December 3, 2018 at 10:26am   4 Most recent comment from Miloš Jovanović:HI ghoward21,Here is the link to our documentation where you can find video tutorials and text for the each topic for our plugin.Hope this can help you out.Best regards. Ed Hasecke export tables and graphsClosed   wpDataTables   Updated December 3, 2018 at 10:07am   2 Most recent comment from Isidora Markovic:Hi Ed,Thank you for your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Inserting logo or images in chart are not pos ... Anton Gabrie ChartsClosed   wpDataTables   Updated December 3, 2018 at 9:46am   2 Most recent comment from Isidora Markovic:Hi Anton,Thank yo for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Can you please explain to me what data source y ... maximilien_plateau Option "Scheduled For" is missingClosed   Amelia   Updated December 3, 2018 at 9:04am   6 Most recent comment from Isidora Markovic:Hi maximilien_plateau,Thank you for sharing solution for your issue. Best regards. davitx17 Show extra information of a rowClosed   wpDataTables   Updated December 3, 2018 at 9:01am   2 Most recent comment from Isidora Markovic:Hi davitx17,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.With built in features of plugin you can ma ... Creatium Saving table filters through URLClosed   wpDataTables   Updated November 30, 2018 at 8:29pm   17 Most recent comment from Creatium:Hi! I managed to find functions that I can use to push redraw of table when I want:wpDataTables.{table_id}.fnSettings()._iDisplayLength = -1; // number of results to showwpDataTables.{table_id}.fnDr ... yaelsbs Unable to Install Zip FileClosed   Amelia   Updated November 30, 2018 at 2:16pm   18 Most recent comment from db533:My bad. Yes, I'm referring to wpDataTables. I'll pick it up in their forum. sophiekeeffe Chart and Table TooltipsClosed   wpDataTables   Updated November 30, 2018 at 1:45pm   2 Most recent comment from Aleksandar Vuković:Hello Sophie.Thank You for Your purchase.Is it possible to have tool tips on the first row of a table?I am sorry to disappoint You, but unfortunately, this option is not available at this time. As we ... atasoglou Loading never stops, table not appearingClosed   wpDataTables   Updated November 30, 2018 at 10:36am   16 Most recent comment from Miloš Jovanović:Hi atasoglou,Thank you for your honest feedback.As for the lost of the data this is something that does not happen very often with our plugin. We have more then 19.000 users that uses the plugin and ... Jessica Morris Licensing QuestionClosed Pre-purchase questions for wpDataTables   Updated November 30, 2018 at 10:27am   2 Most recent comment from Miloš Jovanović:HI Jessica,Thank you for your inqure,As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy i ... joy Developer questionsClosed Pre-purchase questions for wpDataTables   Updated November 30, 2018 at 10:10am   2 Most recent comment from Isidora Markovic:Hi joy,Thank you for your interest in wpdatatables.Unfortunately, at the moment we don't have such integration with themes. It is not possible with built in features for make table out of table wizar ... dwsmith123 CalendarClosed   Amelia   Updated November 30, 2018 at 10:00am   12 Most recent comment from Isidora Markovic:HI Daniel,Sorry about that. When we check your settings about Timezone in WordPress settings we check that is set to UTC+0, and we didn't know where your actual location is or your actual Timezone.  ...