We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

homemadebyx ErrorClosed   wpDataTables   Updated January 24, 2019 at 2:15pm   4 Most recent comment from Aleksandar Vuković:Hi homemadebyx.Updating PHP helped me install the plugin via the WP GUI (.zip)Good news, thanks for letting us know.I have another question on WPtables, should i open another ticket?Yes, please. In ... coroshiba Linking using html codeClosed   wpDataTables   Updated January 24, 2019 at 2:11pm   10 Most recent comment from Aleksandar Vuković:You are welcome Chris. Glad that we solved the issue.I think godaddy hides it and makes it inaccessible, from what I've readBe that as it may, no need to worry about it now. Just save the reply for wh ... rnloa column formatting data typeClosed   wpDataTables   Updated January 24, 2019 at 2:08pm   13 Most recent comment from Aleksandar Vuković:You are welcome rnloa. Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minu ... Willem (2) Chart JS Linechart not handling negative values?Closed   wpDataTables   Updated January 24, 2019 at 2:07pm   4 Most recent comment from Aleksandar Vuković:Not a problem Willem.We will close this ticket.Thanks for letting us know.Best regards. Willem wpDataTables: Filter on clickClosed   wpDataTables   Updated January 24, 2019 at 1:09pm   3 Most recent comment from Aleksandar Vuković:Hello Willem.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.I believe something like this is possible by using a custom scrip ... CookYourLife My zip document didn’t arrivedClosed   Amelia   Updated January 24, 2019 at 12:51pm   7 Most recent comment from [deleted]:Hi Mel,I have tested the plugin and as I can see everything is working fine. We had a bug in creating the employee with working hours (when you create it for the first time) but we've resolved it and ... IMAGIC-France Cascade filters didn't catch url filteringClosed   Powerful Filters for wpDataTables   Updated January 24, 2019 at 11:32am   3 Most recent comment from IMAGIC-France:Hi Milan,Yes ok thank You,François constantine psyhos The calendar isn't showing properlyClosed   Amelia   Updated January 24, 2019 at 11:02am   2 Most recent comment from Miloš Jovanović:Hi constantine psyhos,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s t ... Victoria Users and RolesClosed   Amelia   Updated January 24, 2019 at 10:58am   4 Most recent comment from Isidora Markovic:Hi Victoria, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Rev ... raelbey13 Appointment Tab Stopped Working After UpdateClosed   Amelia   Updated January 24, 2019 at 9:37am   2 Most recent comment from Isidora Markovic:Hi raelbey13,Thank you for your purchase.Sorry for inconvenience, Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside ... trevolution Serialized PHP array stored in DatabaseClosed   wpDataTables   Updated January 23, 2019 at 2:24pm   2 Most recent comment from Aleksandar Vuković:Hello trevolution.Thank you for your purchase.I am sorry to inform you that unfortunately something like this is not possible with the plugin's built-in features. It would require some customization ... jamesmitchellclark Prepopulate search with current page/post idClosed   wpDataTables   Updated January 23, 2019 at 2:21pm   2 Most recent comment from Aleksandar Vuković:Hello James.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features at the moment. This would require some customization to be impleme ... Roberto Paula ErrorsClosed   Amelia   Updated January 23, 2019 at 2:00pm   20 Most recent comment from Isidora Markovic: Hi Bianca,This ticket is open by user rpaula74 and this is ticket that I am talking about:https://tmsplugins.ticksy.com/ticket/1860905/Best regards. hiimmike ad8fa4f6-7b73-4aba-****-******Closed   wpDataTables   Updated January 23, 2019 at 12:28pm   4 Most recent comment from Aleksandar Vuković:Hello again hiimmike.Good job on finding a work around.As for this script, I cannot say what would be required for it to work. The selectors look fine. Maybe you can try replacing the $ sign with "j ... Willem WpDataCharts: Grouping, average instead of sumClosed   wpDataTables   Updated January 23, 2019 at 11:39am   4 Most recent comment from Aleksandar Vuković:OK, Willem.That is default behavior of charts engine, but if you need some custom solution you can check in our documentation about wpDataCharts callbacks.  Every chart exposes several options tha ...