As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Xavi Algovia Google Calendar SyncClosed   Amelia   Updated February 6, 2019 at 10:23am   4 Most recent comment from Miloš Jovanović:Hi Xavi,As I noticed you opened a 3 tickets with the same issue, and my college already replied you so I will close this one and we can continue on other ticket.Best regards. Xavi Algovia Google Calendar SyncClosed   Amelia   Updated February 6, 2019 at 10:03am   2 Most recent comment from [deleted]:Hello Xavi,Thank you for your inquiry.As my colleagues already answered you, I will close this ticket. They will provide all answers on your other tickets.Best regards. Daniel Wayne Kirkwood print/excel/pdf missing counts and color formattingClosed   wpDataTables   Updated February 6, 2019 at 9:55am   2 Most recent comment from Aleksandar Vuković:Hi again, Daniel.I am sorry to disappoint you, but unfortunately table tools are based on a 3rd party HTML5 library, and there are some limitations in that library which we cannot change:For tables ... Xavi Algovia Google Calendar SyncClosed   Amelia   Updated February 6, 2019 at 9:15am   4 Most recent comment from Isidora Markovic:Hi Xavi,You are welcome.Thank you for your suggestion.We constantly strive to make our product better, and deliver the most value for our end users - so please share your feedback on what features yo ... phodestiny Service gallery imageClosed   Amelia   Updated February 5, 2019 at 10:56pm   9 Most recent comment from phodestiny:Hi Bogdan,Totally understand your point. I think regardless of how the gallery images are used, it would be helpful for a person unfamiliar with your program to know what image dimensions work best, ... osmosisinc ErrorClosed   Amelia   Updated February 5, 2019 at 3:49pm   4 Most recent comment from osmosisinc:Thanks! I solved it in 10 minutes! bsowebteam importing from ExcelClosed   wpDataTables   Updated February 5, 2019 at 2:35pm   4 Most recent comment from Aleksandar Vuković:Hello Ian.Yeah, I see; the issue here is that this column is being recognized as a "String", which it should be, given that it contains text and only one word contains the hyperlink.So, in order to u ... Charlene Woocommerce Product ThumbnailClosed   wpDataTables   Updated February 5, 2019 at 1:41pm   10 Most recent comment from Charlene:Absolutely thnx for the help Dieter Koenig ProblemsClosed   wpDataTables   Updated February 5, 2019 at 1:17pm   13 Most recent comment from Aleksandar Vuković:Hello again Dieter. We're sorry to hear you do not want to use the tool after purchase. Like I already mentioned in the previous reply - we cannot guarantee compatibility with any third-party app ... FirstCallWebMaster IE complianceClosed   wpDataTables   Updated February 5, 2019 at 11:18am   11 Most recent comment from Aleksandar Vuković:You are welcome FirstCallWebMaster. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Rev ... Harsha Mysql query for table creationClosed   wpDataTables   Updated February 5, 2019 at 11:14am   6 Most recent comment from Aleksandar Vuković:Hello again Harsha.Can you open this link after you log in. Please take a look at the attachment, you'll see those stars below the Download button. When you click on it you'll be able to leave the re ... xwonorb Width and position of the tableClosed   wpDataTables   Updated February 5, 2019 at 10:09am   6 Most recent comment from Aleksandar Vuković:Great news, xwonorb.Thanks for letting me know. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute an ... Mykhailo Zapolskyi Working HoursClosed Pre-purchase questions for Amelia   Updated February 5, 2019 at 9:07am   8 Most recent comment from [deleted]:Hi Mykhailo,You are welcome. We are glad to hear that. Best regards. HWorsoe Links in text stringsClosed   wpDataTables   Updated February 5, 2019 at 9:05am   2 Most recent comment from Aleksandar Vuković:Hello Henrik.Thank you for your purchase.From those two links, I see that there is a difference in URLs for the users. For example, on https://www.deuxmille.cc/members/, link to Wim Strijker's pro ... Mads Nielsen Prior versionsClosed   wpDataTables   Updated February 5, 2019 at 9:01am   2 Most recent comment from Aleksandar Vuković:Hello Mads.Thank you for your purchase.Server-side processing with Gravity form based tables is available from version 1.1, so you should have no issues with either v2.3.2 or v2.4.And, of course, t ...