As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

John Image sizeClosed   Amelia   Updated February 14, 2019 at 9:35am   6 Most recent comment from Isidora Markovic:Hi John, Thank you for your purchase. Yes you can use this CSS rule on the page between style tags where you will overwrite font-size for this element from our plugin. #am-catalog .am-category .am ... Jrm57 Cancel email placeholderClosed   Amelia   Updated February 14, 2019 at 9:18am   11 Most recent comment from Isidora Markovic:Hi Jrm57,You are welcome.Best regards. John WooCommerceClosed   Amelia   Updated February 14, 2019 at 9:15am   4 Most recent comment from Isidora Markovic:Hi John,Like I said it is not possible with built in features of plugin or with WooCommerce integtraion at the moment.You can suggest this feature on link in previous post and depends on of customer ... Casimir PB Cannot Click "Apply" in Data Table CreationClosed   wpDataTables   Updated February 13, 2019 at 5:22pm   4 Most recent comment from Miloš Jovanović:HI Casimir, Glad to hear that you found a solution. Hope that everything will work fine now.If you have any more issues feel free to open a new ticket we will gladly help. Best regards. Casimir PB Cannot Create Table ManuallyClosed   wpDataTables   Updated February 13, 2019 at 5:22pm   4 Most recent comment from Miloš Jovanović:HI Casimir,Glad to hear that you found a solution.Hope that everything will work fine now.Best regards. Catherine Polk Link to existing data, remote URLClosed   wpDataTables   Updated February 13, 2019 at 4:51pm   4 Most recent comment from Miloš Jovanović:HI Catherine,Sorry to hear that you can not fully use our plugin with all of the features.Maybe you can find some workaround with creating manual tables or editable tables from Spreadsheet or Excel f ... mks222 Comma delimeters not workingClosed   wpDataTables   Updated February 13, 2019 at 4:42pm   3 Most recent comment from Miloš Jovanović:HI mks222,Thank you for your purchase.Glad to hear that you managed to find a solution and sorry for not reaching you sooner to help you out.If you have any more issues feel free to open a new ticke ... Dayann L Shepherd Customizing color on GoogleCharts GaugeClosed   wpDataTables   Updated February 13, 2019 at 4:06pm   2 Most recent comment from Miloš Jovanović:Hi Dayann L Shepherd,Please note that customization questions like this one are not covered in the included support for the plugin. Included support covers help with bugs and general inquiries for th ... TDBSOFT Change table delete buttonClosed   wpDataTables   Updated February 13, 2019 at 4:01pm   2 Most recent comment from Miloš Jovanović:HI TDBSOFT,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards. Nelson_da_Rocha Create table linked to an existing data sourceClosed   wpDataTables   Updated February 13, 2019 at 2:18pm   2 Most recent comment from Miloš Jovanović:HI Nelson_da_Rocha,Thank you for your purchase.The only data source that our plugin supports for the "create table linked to an existing data source" is shown in the drop down ( attachment) .The on ... JackNewcastle Row Display based on timeClosed   wpDataTables   Updated February 13, 2019 at 2:06pm   2 Most recent comment from Miloš Jovanović:HI Jack,Thank you for your purchase.Something like this can be achieved by writing a query that will only return the results from the days that are after todays date.Or you can use our conditional fo ... mgithens Table filtering is not working at all like it's supposed too!Closed   wpDataTables   Updated February 13, 2019 at 1:06pm   3 Most recent comment from Isidora Markovic:Hi mgithens,Thank you for your purchase. Yes from version 2.3 we implement feature that you can use multiply separate db connections for (MySQL, MS SQL and PostgreSQL) and for MySQL engine we are dy ... Jrm57 Apple Pay StripeClosed   Amelia   Updated February 13, 2019 at 9:00am   4 Most recent comment from Isidora Markovic:Hi Jrm57,At the moment it is not possible. Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, ... phodestiny Downloaded updates filenames messed upClosed   Amelia   Updated February 13, 2019 at 8:58am   10 Most recent comment from Isidora Markovic:Hi Cuong,You are welcome.Depends of configuration on your CDN about cache, all cache files will not be changed (that is their purpose- faster loading files, page speed...) until you purge all cache o ... clockworkmoggy Adding Ts&CsClosed   Amelia   Updated February 12, 2019 at 3:31pm   6 Most recent comment from Miloš Jovanović:Hi clockworkmoggy,Glad to hear that you like our plugin, and we will definitely look forward to adding more functionalities.It would be great if you could suggest this feature on our features list  ...