As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

DavidD21 Keep loadingClosed   Amelia   Updated February 5, 2019 at 8:59am   2 Most recent comment from [deleted]:Hi David,Sorry for this inconvenience.Can you please provide me more information, because as I can see from your link the booking form shows on the page.If you still experience the same issue could yo ... AAARob Error Checkbox FilterClosed   wpDataTables   Updated February 5, 2019 at 7:46am   3 Most recent comment from Aleksandar Vuković:Hello AAARob. I think I got it, so please take a look.There was no bigger issue, only a small thing we're aware about because we're working with the plugin on daily basis; so no custom code added, ... Alan Removal of Headers or reverse rows/colsClosed   wpDataTables   Updated February 4, 2019 at 12:35pm   9 Most recent comment from Aleksandar Vuković:Sure thing, Alan.Closing this ticket.Best regards. Larry Kolinek looking for examples of very "pretty" tablesClosed   wpDataTables   Updated February 4, 2019 at 9:51am   8 Most recent comment from Aleksandar Vuković:Hello Larry.I've responded to the other ticket.Can you please tell me where you want to continue the correspondence, so that we can focus on one of these two tickets? This can get a bit confusing.Bes ... Jony Booking name (case) sensitivityClosed   Amelia   Updated February 4, 2019 at 9:36am   4 Most recent comment from Isidora Markovic:Hi Jony, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Review  ... G W PayPal payments wont processClosed Pre-purchase questions for Amelia   Updated February 4, 2019 at 9:25am   4 Most recent comment from [deleted]:Hi Greg,No, it is not mandatory to set sandbox first.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s ... hobbyhop Amelia has stopped working after automatic updateClosed   Amelia   Updated February 4, 2019 at 9:25am   12 Most recent comment from [deleted]:Hi Peter,Sorry for this inconvenience.Can you please open a separate private ticket and send us there your phpMyAdmin login credentials and temporary WP-admin login for your site where this happens ... frank_fuenfstueck Setting LanguageClosed   Amelia   Updated February 4, 2019 at 9:11am   2 Most recent comment from [deleted]:Hi Frank,Thank you for your inquiry.You can change the language in WordPress General Settings. Go to Settings and in the General Settings you will see option Site Language, change it to German and th ... Purewaxbysosan Changing date in AmeliaClosed   Amelia   Updated February 4, 2019 at 9:01am   4 Most recent comment from [deleted]:Hi Purewaxbysosan,I apologize for the late answer, our working time is Monday to Friday from 10am to 6pm CET.Please provide me a temporary WP-admin login for your site where this happens, so we could ... Maria Novella Madia TranslationClosed Pre-purchase questions for wpDataTables   Updated February 1, 2019 at 4:49pm   4 Most recent comment from Isidora Markovic:Hi Maria,You are welcome.Best regards. James Barnes Bring a person discountClosed   Amelia   Updated February 1, 2019 at 4:41pm   2 Most recent comment from [deleted]:Hi James,Unfortunately, something like this isn't possible with our plugin at the moment. However, we have this feature on our features list here, so it would be great if you could vote for it since w ... Moerfie mandatory fieldsClosed   Amelia   Updated February 1, 2019 at 4:36pm   2 Most recent comment from [deleted]:Hi Moerfie,Thank you for your purchase.The service price is mandatory but if you don't want to have price just put 0 and the price calculation and the payment types on the front-end booking form will ... Charlene Custom Field DataClosed Pre-purchase questions for wpDataTables   Updated February 1, 2019 at 4:16pm   5 Most recent comment from Charlene:Awesome thnx, I ran into a few smaller issues but I'll be making new tickets for that one so feel free to close this one. olderdais Current date placeholderClosed   wpDataTables   Updated February 1, 2019 at 3:13pm   23 Most recent comment from Aleksandar Vuković:Yeah, olderdais.Sorry, I may have forgotten to tell you that. From version 2.3 we implemented a feature that you can use multiple separate db connections for (MySQL, MSSQL and PostgreSQL) and for MySQ ... pappuneel Mobile Friendly TableClosed   wpDataTables   Updated February 1, 2019 at 2:22pm   6 Most recent comment from Aleksandar Vuković:Hello Pappu.Just for future reference: When you have questions or issues which are not related to the title of the active ticket can you please open a new one, and we will help you there. In that way ...