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  Public Ticket #1886103
Appointments and service not loading up on the website
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Comments

  • estetikamaja started the conversation

    I added the shortcodes for calendar and services on the page, but they are not loading up. 

  • [deleted] replied

    Hi estetikamaja,

    Thank you for purchasing our plugin.

    Can you please check whether you have connected employees and services, by assigning services to the employee on the employees profile? 

    If yes, and you still experience this issue please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Best regards.

  •   estetikamaja replied privately
  • [deleted] replied

    Hi estetikamaja,

    Can you please check again? Because I see both forms on the page? If you still have the same issue try deleting the cache because that could be an issue.

    Please let me know if you still have the same issue.

    Best regards.

  •   estetikamaja replied privately
  • [deleted] replied

    Hi estetikamaja,

    You are welcome. I am glad to hear that! 

    If you have any questions do not hesitate to ask.

    Best regards.