We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Charlene Custom Field DataClosed Pre-purchase questions for wpDataTables   Updated February 1, 2019 at 4:16pm   5 Most recent comment from Charlene:Awesome thnx, I ran into a few smaller issues but I'll be making new tickets for that one so feel free to close this one. olderdais Current date placeholderClosed   wpDataTables   Updated February 1, 2019 at 3:13pm   23 Most recent comment from Aleksandar Vuković:Yeah, olderdais.Sorry, I may have forgotten to tell you that. From version 2.3 we implemented a feature that you can use multiple separate db connections for (MySQL, MSSQL and PostgreSQL) and for MySQ ... pappuneel Mobile Friendly TableClosed   wpDataTables   Updated February 1, 2019 at 2:22pm   6 Most recent comment from Aleksandar Vuković:Hello Pappu.Just for future reference: When you have questions or issues which are not related to the title of the active ticket can you please open a new one, and we will help you there. In that way ... dea29000 Arrows of filters "from... to..."Closed   wpDataTables   Updated February 1, 2019 at 1:34pm   2 Most recent comment from Aleksandar Vuković:Hello Déana.Thank you for your purchase.I've looked at your website, and inspected it, but I am sorry to inform you that what you're trying to do is not possible with plugin's built-in functions or ... jko5er Filter with MSSQL datasourceClosed   wpDataTables   Updated February 1, 2019 at 12:37pm   7 Most recent comment from Aleksandar Vuković:Hello again jko5er.Understood. datetime2's default string literal format is: YYYY-MM-DD hh:mm:ss[.fractional seconds] So if you set the column's in wpDataTables to be Datetime with the same format, i ... Shakar Fatah configurationClosed   wpDataTables   Updated February 1, 2019 at 11:40am   4 Most recent comment from Aleksandar Vuković:Hello again Shakar.Good news, thank you for letting us know.If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. Scott WP Multisite SupportClosed Pre-purchase questions for wpDataTables   Updated February 1, 2019 at 10:42am   2 Most recent comment from Miloš Jovanović:HI Scott,Thank you for your inquire.IWe did not receive any reports with issues or problems on Multisites and our Report builder Add-on.Best regards. Mykhailo Zapolskyi appointments issuesClosed   Amelia   Updated February 1, 2019 at 10:24am   4 Most recent comment from Miloš Jovanović:HI Mykhailo,You are welcome.Best regards. Mykhailo Zapolskyi Fields issuesClosed   Amelia   Updated February 1, 2019 at 8:13am   4 Most recent comment from Isidora Markovic:Hi Mykhailo, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Rev ... Thierry ETE Error message everytime I save a settingClosed   Amelia   Updated January 31, 2019 at 8:43pm   5 Most recent comment from ABSolutionsCanada:I am having the same issue. dea29000 Collapsed column on desktop computerClosed   wpDataTables   Updated January 31, 2019 at 3:41pm   4 Most recent comment from Miloš Jovanović:HI dea29000,You are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. It means a lot to us. Thanks.Best ... Caroline van Maastricht update on pluginClosed   Amelia   Updated January 31, 2019 at 2:26pm   14 Most recent comment from Miloš Jovanović:Hi Caroline,Thank you very muchHope that you will enjoy our plugin and features that will come out.Have a great day.Best regards. Max Kamir user specific tables charts and pagesClosed Pre-purchase questions for wpDataTables   Updated January 31, 2019 at 1:20pm   2 Most recent comment from Miloš Jovanović:Hi Max,Thank you for your inquire.We have 2 options when creating tables from CSV file 1. Create a table linked to an existing data source.2. Create a table by importing data from data source.In yo ... homemadebyx Date Conditional FormattingClosed   wpDataTables   Updated January 31, 2019 at 1:03pm   2 Most recent comment from Aleksandar Vuković:Hello homemadebyx.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can set a rule which would set cell color if cell value i ... Caroline van Maastricht block agenda for a certain timeslotClosed   Amelia   Updated January 31, 2019 at 1:00pm   6 Most recent comment from Miloš Jovanović:HI Caroline,Special days are the latest feature that came out with this version, we will definitely look to improve it and the feedback is appreciated.I will forward your suggestion to my team but it ...