As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

CEDRIC PENNETIER RENT A CARClosed Pre-purchase questions for Amelia   Updated February 12, 2019 at 9:21am   2 Most recent comment from [deleted]:Hi Cedric,Thank you for your interest in our plugin.Unfortunately, we don't have the option for booking several days at the moment. Amelia was originally made as a time slot booking system especially ... piet wolthaar Booking not workingClosed   Amelia   Updated February 12, 2019 at 8:50am   3 Most recent comment from Isidora Markovic:Hi piet,Thank you for your purchase.I am glad that you found the solution. If you have any more issues or questions feel free to open a new ticket, we will gladly help. If you are satisfied with our ... scottjameswoodcock Unable to delete any ServicesClosed   Amelia   Updated February 11, 2019 at 3:37pm   18 Most recent comment from [deleted]:We plan to release this update in this week. Gemma O\'Connor very slow database connectionClosed   wpDataTables   Updated February 11, 2019 at 2:37pm   4 Most recent comment from Aleksandar Vuković:Hello Gemma.Thank you for your purchase.If you are using separate MySql connection option to connect to mysql database, you can test if connection can actually be established with “Test MySQL setti ... PrzemyslawGumulka Sorting problem - encodingClosed   wpDataTables   Updated February 11, 2019 at 1:47pm   22 Most recent comment from Aleksandar Vuković:Hello again Przemyslaw.Unfortunately no. We're using DataTables library and a lot of their functionalities for manipulating data, so in this aspect we depend on them, and like they said:Sorting is on ... theBigBanik Customer area and notificationsClosed   Amelia   Updated February 11, 2019 at 1:30pm   2 Most recent comment from [deleted]:Hi theBigBanik,Thank you for your purchase.1. With adding Amelia Customer user role, your customers can login into the back-end and see and cancel their appointments. They will be able to see their Ap ... PrzemyslawGumulka mix of collationsClosed   wpDataTables   Updated February 11, 2019 at 1:29pm   2 Most recent comment from Aleksandar Vuković:Hello again PrzemyslawI am afraid that this would, again, require creating a view from this view in order to work.You can, of course, try removing the accent graves ( ` ) first, and see if it's goin ... webshark6422 Default Custom FieldsClosed   Amelia   Updated February 11, 2019 at 12:53pm   2 Most recent comment from Isidora Markovic:Hi webshark6422,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately at the moment there’s no ... Jess Molchan presale questionClosed Pre-purchase questions for Amelia   Updated February 11, 2019 at 12:48pm   2 Most recent comment from [deleted]:Hi Jess,Thank you for your interest in our plugin.Our plugin functions in that way that your clients first choose a service and then a location and an employee. So in order to first choose a location ... Daniel Wayne Kirkwood Using checkbox as edit itemClosed   wpDataTables   Updated February 11, 2019 at 12:31pm   4 Most recent comment from Aleksandar Vuković:Hello again Daniel.Yes, actually this was brought up to us by several users, and it has been added to our idea list and our developers are looking into some possible solutions on plugin side in the ... Luis Benitez Auto fill columns by foreign keyClosed   wpDataTables   Updated February 11, 2019 at 12:19pm   2 Most recent comment from Aleksandar Vuković:Hello Luis.I noticed you opened two identical tickets, and I've already responded to previous one, so I'll close this one, and we can continue on the other ticket.Best regards. aubuncom emailsClosed   Amelia   Updated February 11, 2019 at 12:14pm   3 Most recent comment from Miloš Jovanović:Hi there, Unfortunately this feature will be available for the future versions of the plugin, but for now this is not possible. Best regards. yunushts cant install pluginClosed   wpDataTables   Updated February 11, 2019 at 12:11pm   2 Most recent comment from Aleksandar Vuković:Hello yunushts.Thank you for your purchase.My suggestion is to install the plugin manually by following these steps: 1.) Download zip from this link 2.) Use FTP to open /yourwordpressfolder/wp-conte ... chachrist Request a yellow color default for conditional formatClosed   wpDataTables   Updated February 11, 2019 at 12:07pm   2 Most recent comment from Aleksandar Vuković:Hello chachrist.I am sorry, but I did not quite understand your question here.If you want to apply conditional formatting for a column, it has to meet a condition to apply the rule you're adding.Ot ... chachrist cell suffix does not show upClosed   wpDataTables   Updated February 11, 2019 at 12:03pm   2 Most recent comment from Aleksandar Vuković:Hello chachrist.Thank you for your purchase.wpDataTables is a WYSIWYG (What You See Is What You Get) concept based plugin. This means that the table should look the same both in back-end and in fron ...