We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Mads Nielsen Photos not displaying in datatableClosed   Gravity Forms integration for wpDataTables   Updated January 18, 2019 at 2:38pm   14 Most recent comment from Miloš Jovanović:HI Mads,No problem, thank you for your feedback.Gravity have some "strange" way to store their own data, because of that you can see the yellow notice in our plugin when creating table from gravity f ... davitx17 Two table stylesClosed   wpDataTables   Updated January 18, 2019 at 1:52pm   2 Most recent comment from Aleksandar Vuković:Hello davitx17.If You add the custom CSS to Custom JS and CSS page in main settings of wpDataTables, it'll be applied to all tables, but if you want to use that CSS just for a specific table, then ... rnloa Ghost breaks in final displayClosed   wpDataTables   Updated January 18, 2019 at 12:10pm   2 Most recent comment from Aleksandar Vuković:Hello rnloa.I apologize, but I'm not able to open the page fully. It is giving me an error in the console (See attachment).From Your screenshot, however, it looks like there is a conflict with eithe ... Mike Brogan Plugin activation failsClosed   wpDataTables   Updated January 18, 2019 at 11:42am   7 Most recent comment from Aleksandar Vuković:Great news, Chris.Thanks for letting us know.If You have any other questions or issues, please feel free to reach out to us.Best regards. Abdur-rahman Customize Extra buttonClosed   Amelia   Updated January 18, 2019 at 11:02am   2 Most recent comment from Miloš Jovanović:Hi Abdur-rahman,Thank you for your purchase.Unfortunately something like this is not possible to achieve with the plugin built in features at the moment and it will require some customization or even ... NightLover No sync with Google CalendarClosed   Amelia   Updated January 18, 2019 at 10:59am   2 Most recent comment from Miloš Jovanović:Hi NightLover,Thank you for your purchase.As I understand the bookings from our plugin are not shown in the google calendar?Correct me if I did not understand you.If that is the case please provide ... raekertim front-end editingClosed   wpDataTables   Updated January 18, 2019 at 10:43am   6 Most recent comment from Aleksandar Vuković:You are welcome Timo.  Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a mi ... Abdur-rahman Customize Extra buttonClosed   Amelia   Updated January 18, 2019 at 10:39am   2 Most recent comment from [deleted]:Hi Adbur,Thank you for your inquiry.We saw that you have opened two same tickets, my colleague will answer you to the other one with the attachment provided and I will close this one.Best regards. Blanckemane Bori Column resizingClosed   wpDataTables   Updated January 18, 2019 at 9:21am   4 Most recent comment from Aleksandar Vuković:Hello again Boris.Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add this one t ... prikhodkodn Plugin activation failure (because of a fatal error)Closed   wpDataTables   Updated January 18, 2019 at 9:07am   2 Most recent comment from Aleksandar Vuković:Hello Dmitry.Thank You for Your purchase.Sorry for late response.  Our company is located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Can you please update the PHP vers ... Roxane Leroy UpdateClosed   Amelia   Updated January 17, 2019 at 2:41pm   21 Most recent comment from [deleted]:Hi Roxane,You are welcome anenvatouser Conditional formatting based on date using Excel fileClosed   wpDataTables   Updated January 17, 2019 at 1:24pm   8 Most recent comment from Aleksandar Vuković:Hello again anenvatouser.We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea list and look into some ... bigboyz Predefined ValuesClosed   Powerful Filters for wpDataTables   Updated January 17, 2019 at 12:58pm   8 Most recent comment from Aleksandar Vuković:Hello bigboyz.Good thing You noticed unauthorized access quickly enough.I forgot to mention that, when You use "Cascade Filtering" feature of Powerful Filters, You won't be able to add predefined v ... coroshiba Activation failureClosed   wpDataTables   Updated January 17, 2019 at 12:49pm   2 Most recent comment from Aleksandar Vuković:Hi Chris.Thank You for Your purchase. Yes, please update the PHP version to 5.6. Our plugin requires minimum version of PHP 5.6, however we do recommend updating to 7 or more. Please let me know if yo ... DEBRA MOE Search results when space is part of stringClosed   wpDataTables   Updated January 17, 2019 at 11:42am   4 Most recent comment from Aleksandar Vuković:Hello Mardeebo.Is this table a MySQL query based table? If yso, and it doesn’t work correctly with server-side processing, probably this is happening because wpDataTables server has problems with pa ...