We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Willem Horizontal scrollbar, not all the way bottomClosed   wpDataTables   Updated January 22, 2019 at 8:26am   4 Most recent comment from Aleksandar Vuković:Hello Willem.I am sorry to inform You, but unfortunately this can't be done, since we're using DataTables jQuery plugin.Also, You can't use the Custom CSS line in that way. You can add values to exis ... kaizen777 Settings page now displayingClosed   Amelia   Updated January 21, 2019 at 11:36pm   4 Most recent comment from [deleted]:Hi kaizen777,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  Theo Group bookingClosed   Amelia   Updated January 21, 2019 at 8:34pm   5 Most recent comment from Theo:Ok, too bad !Thanks for the answer.Best regards, Bruno FeaturesClosed Pre-purchase questions for wpDataTables   Updated January 21, 2019 at 4:31pm   2 Most recent comment from Miloš Jovanović:Hi Bruno,Thank you for your inquire.As I understand you want to make a table from the Gravity form, then once the table is created you want to make some kind of report.If that is the case here are som ... Jrm57 Wrong slot availabilityClosed   Amelia   Updated January 21, 2019 at 4:04pm   5 Most recent comment from [deleted]:Hi Jrm57,Thank you for explanation. I am not sure what caused this issue, but if it happen again, please contact us and we will investigate the issue.If you have any more questions don't hesitate to ... Biernacki Harold conditionnel formattingClosed   wpDataTables   Updated January 21, 2019 at 1:42pm   8 Most recent comment from Aleksandar Vuković:Hi Harold.I'm glad we got it to work.As for Toolset Type - You're referring to the Toolset Type plugin, correct?If so, I believe the issue is with the jQuery version - wpDataTables use the WordPress ... GulfCoastCompany Address FilteringClosed   Amelia   Updated January 21, 2019 at 11:21am   6 Most recent comment from Miloš Jovanović:HI GulfCoastCompany,Sorry to disappoint you but unfortunately searching by the geolocation address field  is not possible to achieve with the plugin built in features at the moment.It would be great ... paul prepurchase query about capabilityClosed Pre-purchase questions for wpDataTables   Updated January 21, 2019 at 11:13am   2 Most recent comment from Miloš Jovanović:Hi Paul,Thank you for your inquire.Sorry for late response but we are not working on weekends.a) Yes you can use this feature where you can enable option for the users to see and edit only their own ... Patrick Automatic ImportClosed Pre-purchase questions for wpDataTables   Updated January 21, 2019 at 10:42am   2 Most recent comment from Miloš Jovanović:Hi Patrick,Thank you for your inquire.Unfortunately both request below are not possible to achieve with our plugin built in features at the moment.As for the wp all import pro, I am not familiar wit ... Nigel Grimshaw-Jones LicenseClosed Pre-purchase questions for wpDataTables   Updated January 21, 2019 at 10:30am   2 Most recent comment from Miloš Jovanović:Hi Nigel,Thank you for your purchase.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy in ... Vanja Månborg Charts callbackClosed   wpDataTables   Updated January 21, 2019 at 10:28am   2 Most recent comment from Aleksandar Vuković:Hello Vanja.Thank You for Your purchase.Sorry for late response.  Our company is located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Please note that using hooks or wpdat ... pdotkeller Sync Google SheetsClosed Pre-purchase questions for wpDataTables   Updated January 21, 2019 at 10:01am   2 Most recent comment from Isidora Markovic:Hi pdotkeller,Thank you for your interest in wpdatatables.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.In many cases, you might  ... Deepak Plugin not working on safariClosed   Amelia   Updated January 21, 2019 at 9:21am   2 Most recent comment from Isidora Markovic:Hi Deepak,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Can you please tell me do you use some cache p ... Nelson_da_Rocha Add flags in a table cellClosed   wpDataTables   Updated January 21, 2019 at 8:44am   4 Most recent comment from Aleksandar Vuković:Hello again Nelson.Sorry for late response.  Our company is located in Serbia and our working time is from 10:00 to 17:00 CET. business days. The thing with importing tables using an existing file so ... THANH TRAN Employee Google Calendar cannot choose calendarClosed   Amelia   Updated January 20, 2019 at 6:29pm   11 Most recent comment from Elis Mar Einarsson:Sorry for chiming in.. Do you plan to check multiple google calendars for availability? I have several calendars to manage both private and business events, and currently Amelia is only checking one ...