As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

frank_fuenfstueck Developement RequestClosed   Amelia   Updated February 11, 2019 at 11:57am   2 Most recent comment from [deleted]:Hi frank_fuenfstueck,Thank you for your inquiry.Can you please provide me more information as I am not sure what do you need. We have service schedule and special days option for setting customized s ... mrphillipthomas "appointment" wordingClosed   Amelia   Updated February 11, 2019 at 11:55am   2 Most recent comment from [deleted]:Hi mrphillipthomas,Thank you for your inquiry.You can change all words using Poedit or Loco Translate, we have files for translation so there you can change it. Please let me know have you managed t ... mastaBo Dynamic rebuild columns in tableClosed   wpDataTables   Updated February 11, 2019 at 11:50am   2 Most recent comment from Aleksandar Vuković:Hello Vladimir.Yes, you can do this by using either placeholders or Foreign Keys. Every column you'd like to be added automatically has to have a unique auto-increment ID, so the plugin knows where ... Shaun Bennett Gravity’s Forms displaying to ChartjsClosed Pre-purchase questions for wpDataTables   Updated February 11, 2019 at 10:42am   2 Most recent comment from Isidora Markovic:Hi Shaun,Thank you for your interest in wpdatatables.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.First off all data from that a ... Skirank Export table in excelClosed   wpDataTables   Updated February 11, 2019 at 10:22am   2 Most recent comment from Aleksandar Vuković:Hello Skirank.Please take a look at our documentation on Table Export Tools. These functionalities are based on a 3rd party HTML5 library, and there are some limitations:Generated PDF, XLS, CSV are ... dskaw WPDataTables Devloper supportClosed   wpDataTables   Updated February 11, 2019 at 9:40am   7 Most recent comment from Aleksandar Vuković:Hello again dskaw.Sorry for late response.  Our company is located in Serbia and our working time is from 10:00 to 17:00 CET. business days. We can point you to WPKraken, and they'll help you with y ... Jennifer Foley Table FormattingClosed   wpDataTables   Updated February 11, 2019 at 9:36am   4 Most recent comment from Aleksandar Vuković:Hello Jennifer.We have tried everything on our end to make it work, but there seems to be a conflict with another plugin or the theme you're using.Can you, please, try deactivating one plugin at a ti ... Izamar PayPal PaymentsClosed Pre-purchase questions for Amelia   Updated February 11, 2019 at 8:43am   2 Most recent comment from [deleted]:Hi Izamar,Thank you for your interest in our plugin.You need PayPal Business so you can accept payments, you can read about the setup here.Best regards. samcacycling Importing data to existing tableClosed   wpDataTables   Updated February 11, 2019 at 8:29am   2 Most recent comment from Aleksandar Vuković:Hello Georg.Thank you for your purchase.When you create a table using the first option (Create a table linked to an existing data source), wpDataTables is used only to display the values from an exte ... Jayatri Acharya Why my excel file is not showing full data ?Closed Pre-purchase questions for wpDataTables   Updated February 11, 2019 at 8:24am   8 Most recent comment from Miloš Jovanović:HI Jayatri,Like I said the first column can not be merged.Firs row of the file ( row 1 )should be the name of the columns.You can find examples of the tables in our documentation.The file should loo ... Gary Armstrong Order Forms and tablesClosed Pre-purchase questions for wpDataTables   Updated February 11, 2019 at 8:19am   6 Most recent comment from Miloš Jovanović:Hi Gary,You are welcome.Best regards. adra zainal Search box with multiple valuesClosed Pre-purchase questions for wpDataTables   Updated February 11, 2019 at 8:16am   2 Most recent comment from Miloš Jovanović:Hi adra,Thank you for your inquire.The only option that we have is to use the multiselect box as a filter type.You can find more information about all filter types on this link from our documentation ... guimonclair FeatureClosed   Report Builder for wpDataTables   Updated February 11, 2019 at 7:54am   6 Most recent comment from Aleksandar Vuković:Hello again guimonclair.Well, yeah, the Report Builder is working independently of wpDataTables in that manner. Since you already defined what the source table is when you created the report, you ca ... Jose customer's parameters in urlClosed Pre-purchase questions for Amelia   Updated February 8, 2019 at 3:56pm   4 Most recent comment from [deleted]:Hi Jose,If you read data from chatbot directly then something like this isn't possible, unfortunately.Best regards. mastaBo Can't create tableClosed   wpDataTables   Updated February 8, 2019 at 3:53pm   11 Most recent comment from Miloš Jovanović:Hi Vladimir, Hope that everything will work now. If you have any more issues or questions feel free to open a new ticket. Best regards.