We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Pamela Fox can this be used for teaching classes?Closed Pre-purchase questions for Amelia   Updated April 1, 2019 at 8:23am   4 Most recent comment from [deleted]:Hi Pamela,You are welcome.The Event Booking will be available in the end of April or beginning of May, probably the beginning of May since we have some non-working days at the end of April.Best regard ... Tony Davis Out of sequence table numbersClosed   wpDataTables   Updated April 1, 2019 at 7:46am   4 Most recent comment from Aleksandar Vuković:Hello again thetonydavis.Like I said in my previous reply - the Google Spreadsheet table created using the first option (Linked to an existing data source) doesn't create the table in the DB. I ... WeeverApps Chart ColorClosed   wpDataTables   Updated April 1, 2019 at 6:36am   2 Most recent comment from Aleksandar Vuković:Hello WeeverApps.The look of charts greatly depends on the chart engine and the type of chart you're using. In the attachments I have chosen Google charts - Area chart, and it still allows you t ... A3igner Many Columns to add to a tableClosed   wpDataTables   Updated March 29, 2019 at 3:31pm   3 Most recent comment from A3igner:OK THANKS! A3igner Bug in TableCreation Column NameClosed   wpDataTables   Updated March 29, 2019 at 2:33pm   5 Most recent comment from A3igner:yes exactly. In the meantime I will work with the add * query as you correctly mentioned! Pepo48 Default appointment status e-mail notificationClosed   Amelia   Updated March 29, 2019 at 1:56pm   20 Most recent comment from Miloš Jovanović:HI Peter,No problem and sorry for any inconvenience,Have a great weekend.Best regards. A3igner How to plot multiple groups of data on same plotClosed   wpDataTables   Updated March 29, 2019 at 1:30pm   6 Most recent comment from Aleksandar Vuković:Hello again A3igner.Again, sir, you're correct - only one "String" type column can be added when generating a chart (date, string, datetime, URL). All other columns need to be either Integer or F ... lydp101 PayPal PaymentsClosed   Amelia   Updated March 29, 2019 at 12:44pm   12 Most recent comment from Miloš Jovanović:Hi lydp101,Go to https://developer.paypal.com/developer/accountStatus/,On the left in the “Dashboard” menu click on “My Apps & Credentials”,In the “REST API apps” section you need to crea ... Jaz bookingsClosed   Amelia   Updated March 28, 2019 at 2:31pm   9 Most recent comment from Miloš Jovanović:Hi Jaz,For the development job, my suggestion is to check our company site https://tms-outsource.com/ where you can submit your request.Best regards. WeeverApps Dropdowns ChromeClosed   wpDataTables   Updated March 28, 2019 at 1:54pm   7 Most recent comment from Miloš Jovanović:HI Andy,Glad to hear that.Hope that everything will work fine now.If you have any more questions feel free to open a new ticket, we will gladly help.Also we do not want to influence on the opinion o ... Jeff Amelia Tech SpecsClosed Pre-purchase questions for Amelia   Updated March 28, 2019 at 12:35pm   2 Most recent comment from [deleted]:Hi Jeff,Thank you for contacting us. We have just answered you there.Best regards. Shaun Mehr Setting up table with too many columns to displayClosed   wpDataTables   Updated March 28, 2019 at 10:56am   8 Most recent comment from Aleksandar Vuković:You're the best, Shaun!Thanks once again.If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. A3igner Multiple Time Series ChartClosed   wpDataTables   Updated March 28, 2019 at 10:50am   3 Most recent comment from Aleksandar Vuković:Hello A3igner.I am sorry, but I cannot view the whole screenshot - this is only what I got:I did not quite understand what you want to include in that chart, however. Can you please show me some e ... mattakers25 Customize Form Boxes/InstallationClosed   Amelia   Updated March 28, 2019 at 10:04am   2 Most recent comment from Isidora Markovic:Hi mattakers25,Thank you for your purchase.1) Can you customize the boxes on the forms in your tool?If I understand you right, you can Customizing Design in the Amelia WordPress Booking Plugin.Also ... Nadia Time Pie ChartClosed Pre-purchase questions for wpDataTables   Updated March 28, 2019 at 9:26am   2 Most recent comment from Isidora Markovic:Hi Nadia,Thank you for your interest in wpdatatables.Unfortunately that is not possible, because our charts access only one sting type column(string, date, datetime, time, URL..) and all other have t ...