As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ricardo Reglero wpdatatables and formidable formsClosed Pre-purchase questions for wpDataTables   Updated April 12, 2019 at 8:21am   4 Most recent comment from Aleksandar Vuković:You're welcome Ricardo.I'm glad I could help.If you have any more questions or issues, please feel free to reach out to us, and we'll gladly help.Best regards. Matt J Pre-Purchase Questions about FeaturesClosed Pre-purchase questions for wpDataTables   Updated April 12, 2019 at 7:51am   2 Most recent comment from Aleksandar Vuković:Hello Matt.Thank you for your interest in our plugin.1. When you set the editor input type to be "Single-value selectbox" or "Multi-value selectbox", it can be edited from within the cell when you en ... gishop Conditional FormattingClosed   wpDataTables   Updated April 12, 2019 at 7:26am   7 Most recent comment from Aleksandar Vuković:Hey, Gisho.You are welcome. I'm glad I could help. We would greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link, and if it's not too much to a ... Svinauh Not working filter on the column where the connection is made to another table (MSQL)Closed   wpDataTables   Updated April 12, 2019 at 7:22am   4 Most recent comment from Aleksandar Vuković:Ah, that works as wellGreat news, Svinauh. Thanks for letting me know.Best regards. Svinauh ​How to insert random HTML-code into a cell of a table?Closed   wpDataTables   Updated April 12, 2019 at 7:16am   17 Most recent comment from Aleksandar Vuković:Well, thank you very muchThank you for your patience with my delayed responses. There are a lot of tickets coming in, and I'm trying to dedicate my attention to each one individually.Again, if yo ... Derrick Styles 404Closed   Amelia   Updated April 11, 2019 at 4:14pm   4 Most recent comment from Isidora Markovic:Hi Derrick, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a  ... nixon83 PreloaderClosed   wpDataTables   Updated April 11, 2019 at 2:04pm   2 Most recent comment from Aleksandar Vuković:Hello Jeff.Thank you for your purchase.We do, in fact, have a pre-loader but only for server-side tables (tables created manually, SQL query based tables, tables imported from external data sources), ... Rainier Modifying appointment infoClosed Pre-purchase questions for Amelia   Updated April 11, 2019 at 1:23pm   2 Most recent comment from [deleted]:Hi Rainier,Thank you for your purchase.1. Yes, you can change the 'extra' to any other word. We have all strings in the file so you can use Poedit or Loco Translate to change it.2. Unfortuna ... baleavaleriu No matching records foundClosed   wpDataTables   Updated April 11, 2019 at 12:47pm   7 Most recent comment from Aleksandar Vuković:Alright, baleavaleriu.I hope everything does go well.If you have any more issues or questions feel free to open a new ticket, we will gladly help.Best regards. Trimor Sadiku GDPRClosed Pre-purchase questions for Amelia   Updated April 11, 2019 at 12:45pm   8 Most recent comment from [deleted]:Hi Trimor,You can insert it on this page that I have shown you. If you don't have payment, you can set 0 as service price and the payment methods and price calculation will be hidden from the bot ... Arzhang Table does not loadClosed   wpDataTables   Updated April 11, 2019 at 12:04pm   2 Most recent comment from Aleksandar Vuković:Hello Arzhang.Thank you for your purchase.I opened the link you provided in Chrome, and it indeed doesn't load - the circle just keeps spinning. I also saw you have some errors in the console: ... victor customizationClosed Pre-purchase questions for Amelia   Updated April 11, 2019 at 11:06am   2 Most recent comment from [deleted]:Hi Victor,Thank you for your interest in our plugin.1. Yes, of course. In our Labels Settings on the Settings page you can change the 'employee' and 'service label, and all other includ ... dvollmern Email notificationsClosed   Amelia   Updated April 11, 2019 at 10:26am   8 Most recent comment from Isidora Markovic:Hi dvollmern,Yes that was issue with notifications and search shortcode. We made test support page and insert booking form ([ameliabooking] shortcode) and you will see that notification is working. ( ... fantastischewebsites Error updatingClosed   wpDataTables   Updated April 11, 2019 at 9:38am   2 Most recent comment from Aleksandar Vuković:Hello fantastischewebsites.Thank you for your purchase.My suggestion is to update the plugin manually by following these steps:IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “D ... OHP-AS Headers one below the otherClosed   wpDataTables   Updated April 12, 2019 at 7:20am   5 Most recent comment from Aleksandar Vuković:Hey OHP-AS.Thanks for the awesome review!Could I be so daring to ask one more favor from you? To, please, leave a quick review on our Lite version as well?A lot of people come in there, to see the ...