As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

RKruit Changing field settingsClosed   wpDataTables   Updated April 25, 2019 at 9:53am   2 Most recent comment from Aleksandar Vuković:Hello Roland.Thank you for your purchase.This sounds like a conflict with another plugin, or the theme currently active on your website.Can you, please, deactivate all plugins and see if the issue is ... GFD_Admin Amelia Plugin just "hangs" without loadingClosed Pre-purchase questions for Amelia   Updated April 25, 2019 at 9:01am   4 Most recent comment from [deleted]:Hi osteopathie-rotherbaum,I apologize for any inconvenience.Can you please open a new ticket, so we can help you there. This is a ticket of the other user, and he will get notified for each new messa ... Trimor Price/UpdateClosed   Amelia   Updated April 25, 2019 at 8:14am   2 Most recent comment from Isidora Markovic:Hi Trimor,Thank you for your purchase.Yes our plugin will work fine and you can still use it. What you will not get anymore if you decide to cancel subscription is our support and new updates (new ... Alexramo Server side enablingClosed   wpDataTables   Updated April 24, 2019 at 7:28pm   2 Most recent comment from Miloš Jovanović:Hi Alex,Thank you for your purchase.There is a possibility to change this number of rows to avoid automatically turning on the server side processing.Let me know if this is what you want to achieve, ... Jeremy Data display & Default dateClosed   wpDataTables   Updated April 24, 2019 at 3:46pm   4 Most recent comment from Aleksandar Vuković:Hello Jeremy.I'm sorry to say that our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time f ... Peter Bloeme Loss of tablesClosed   wpDataTables   Updated April 24, 2019 at 2:48pm   6 Most recent comment from Isidora Markovic:Hi Peter,Alexsandar is out of office today and I will help you out.Yes. If you are familiar with manipulation data in database then you can find this table  wp_wpdatatables and then insert in column ... Kate Somers Row Grouping in Descending OrderClosed   Powerful Filters for wpDataTables   Updated April 24, 2019 at 1:57pm   4 Most recent comment from Miloš Jovanović:Hi Kate,Glad to be able to help.Sure,  I will forward this to my team and hopefully we can implement this in the future versions of the plugin.If you like our plugin and support we'd greatly ap ... Pankaj Amelia for a Yoga StudioClosed Pre-purchase questions for Amelia   Updated April 24, 2019 at 10:49am   2 Most recent comment from [deleted]:Hi Pankaj, Thank you for your interest in our plugin. 1. Yes, you can allow booking of classes, just you need to know that at the moment we have three booking forms as an option for showing them. You ... Aishu Ram NotificationsClosed   Amelia   Updated April 24, 2019 at 10:34am   2 Most recent comment from Miloš Jovanović:HI Aishu,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effic ... Andres display serviceClosed   Amelia   Updated April 24, 2019 at 10:00am   2 Most recent comment from Isidora Markovic:Hi Andres,Thank you for your purchase.Yes you can display one service par page. Depend on your needs you can use:[ameliabooking service=1]or[ameliacatalog service=1]You can choose which service you n ... Misty Recurring AppointmentsClosed Pre-purchase questions for Amelia   Updated April 24, 2019 at 9:12am   2 Most recent comment from [deleted]:Hi Misty,Thank you for your interest in our plugin.Unfortunately we don't have the recurring appointments option at the moment. However, since this feature was one of the most requested ones we h ... Dion Gingerich Client CancelationClosed   Amelia   Updated April 24, 2019 at 9:01am   4 Most recent comment from Isidora Markovic:Hi Dion,This email placeholders is created for customer only. It is not working in test email because you didn't make appointment, you are just testing sending emails. If you insert this placeh ... monoazulweb Use double sorting column on loadClosed   wpDataTables   Updated April 23, 2019 at 9:20pm   24 Most recent comment from Aleksandar Vuković:Hello katefwilson. When you are posting on ticket that are not yours or have questions or issues which are not related to the title of the active ticket can you please open a new one, and we will he ... Arturas Multipal time and date cellsClosed   wpDataTables   Updated April 23, 2019 at 8:50pm   9 Most recent comment from Aleksandar Vuković:You're welcome ArturasGlad I could help. If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. realsol wpdatatables_filter_table_metadataClosed   wpDataTables   Updated April 23, 2019 at 8:43pm   3 Most recent comment from realsol:I will play around with the first filter on this page: https://wpdatatables.com/documentation/information-for-developers/filters/Thanks