We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

bemigrante i can't create serviceClosed   Amelia   Updated April 3, 2019 at 9:35am   4 Most recent comment from Miloš Jovanović:HI parcialimmo,We receive a lot of emails daily so can you please write me the credentials here, it will be much easier for us and my team to login.Thank you.Best regards. Brhum Bhatia CouponClosed   Amelia   Updated April 3, 2019 at 9:35am   4 Most recent comment from Miloš Jovanović:HI Brhum,It would be great if you could suggest this feature on our features list here. We plan to follow our customers needs and implement the most requested features first.Best regards. Milos Tresiglavic Custom DateClosed   Amelia   Updated April 3, 2019 at 9:19am   2 Most recent comment from Isidora Markovic:Hi Milos,Thank you for your purchase.Unfortunately at the moment we don't have support for Events. We are working on this feature at this moment and it will be available very soon.Because we don ... Arturas Front-end editingClosed   wpDataTables   Updated April 3, 2019 at 8:40am   7 Most recent comment from Aleksandar Vuković:Hi again Arturas.To allow users to edit and view only their own data, please take a look at our documentation. Also, make sure you view the video as well. It explains how you can create an admin tab ... Plasmid69 datetime range filter through URLClosed   wpDataTables   Updated April 3, 2019 at 7:30am   4 Most recent comment from Aleksandar Vuković:You're welcome Plasmid69.Glad I could help.If you have any further questions or issues, please feel free to reach out to us, we'll gladly help.Best regards. Patty Iverson Amelia wizard won't show on siteClosed   Amelia   Updated April 3, 2019 at 7:00am   2 Most recent comment from Isidora Markovic:Hi Patty,Thank you for your purchase.Sorry for inconveniencePlease provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Julie page won't loadClosed   Amelia   Updated April 2, 2019 at 3:51pm   9 Most recent comment from Michal:Hello,have you already resolved this issue? When I uploaded the plugin, everything was OK, but after adding services I see hour glass spinnin and it cannot load. Thank you for your answer. Best Rega ... Rich Holman French Translation for tableClosed Pre-purchase questions for wpDataTables   Updated April 2, 2019 at 2:37pm   2 Most recent comment from Isidora Markovic:Hi Rich,Thank you for using wpdatatables.Yes there is a issue with few translated strings in french translation files. Thank you so much for reporting this.It will be fixed for next update so you don ... Peter Wallace Functionality with filtered dataClosed Pre-purchase questions for wpDataTables   Updated April 2, 2019 at 1:59pm   2 Most recent comment from Isidora Markovic:Hi Peter,Thank you for your interest in wpdatatables.Our plugin have option Editor roles on Editing tab in table settings – This allows you to select which WordPress user roles will be allowed to ... Isabelle Conflict using sortcodeClosed   wpDataTables   Updated April 2, 2019 at 1:07pm   2 Most recent comment from Aleksandar Vuković:Hello again Isabelle.First thing I need to ask is - have you enabled "Parse shortcodes" slider in main settigns?If so, could you please provide me a temporary WP-admin login for your site where this ... Isabelle Linking to User IDClosed   wpDataTables   Updated April 2, 2019 at 12:54pm   4 Most recent comment from Aleksandar Vuković:Great news, Isabelle.Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. Terri Voltz Group BookingsClosed   Amelia   Updated April 2, 2019 at 12:54pm   2 Most recent comment from Isidora Markovic:Hi Terri,Thank you for your purchase.Unfortunately at the moment we don't have implementation for Event booking, but your case can be done with Special days. You can read more about this in our ... Anesio Neto Modeling DBClosed Pre-purchase questions for wpDataTables   Updated April 2, 2019 at 12:41pm   2 Most recent comment from Isidora Markovic:Hi Anesio,Thank you for your interest in wpdatatables.wpDataTables is not form builder plugin. What we have is our edit modal when you create editable tables. You can read more about this on this lin ... Rafael Gonzalez Shortcode button not availableClosed   Amelia   Updated April 2, 2019 at 10:35am   6 Most recent comment from Miloš Jovanović:HI Rafael,Sorry but I do not quite understand how it should look.Do you maybe have an example of that View so i can give you my suggestion?Best regards. Bert Multiple calendarsClosed   Amelia   Updated April 2, 2019 at 10:27am   33 Most recent comment from [deleted]:Hi Bert,You are welcome.You can only change colors of all dates on our Customize page, but it is not possible to change just particular dates.Best regards.