As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

universalgc Multi-Line Charts not sorting/filtering correctlyClosed   wpDataTables   Updated September 5, 2019 at 8:06am   6 Most recent comment from Aleksandar Vuković:You're welcome, universalgc.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Ted NotificationsClosed   Amelia   Updated September 4, 2019 at 2:10pm   6 Most recent comment from Aleksandar Vuković:Hi again Ted.Let me see if I understood you correctly:An employee works on every Sunday - one time slot in the morning and one in the afternoon.You should just try without the days off.So, if your e ... Kadeem SMS PaymentsClosed Pre-purchase questions for Amelia   Updated September 4, 2019 at 1:29pm   2 Most recent comment from [deleted]:Hello Kadeem,  Thank you for your interest in Amelia!  Unfortunately yes, at the moment PayPal is the only way over which you can buy credits for SMS. If you have any further questions, please fee ... tnconnect Row GroupingClosed   wpDataTables   Updated September 4, 2019 at 1:16pm   4 Most recent comment from Aleksandar Vuković:Hi again tnconnectYeah, I agree, but the issue with it is that server side tables can have millions of rows. So the plugin would have to go through all those rows, and look for the values that would ... Brhum Bhatia Coupon Placeholder & UsageClosed   Amelia   Updated September 4, 2019 at 12:12pm   13 Most recent comment from Brhum Bhatia:OK. I'm replying to your message just to keep the ticket open. Please let me know if there's any progress. Neha Ramesh Rau Inserting link in custom field option text.Closed   Amelia   Updated September 4, 2019 at 11:35am   11 Most recent comment from Neha Ramesh Rau:Super! Thank You so much! That's really great. Jessie Brebner Custom Fields are not visibleClosed   Amelia   Updated September 4, 2019 at 11:22am   4 Most recent comment from Aleksandar Vuković:Hello Jessie.This falls under included support of the plugin, so if you are able to provide me with a temporary WP-admin login for your site where this happens, we could probably fix it for you - no ... Gabriel Golan Multiple Selections Advanced FilteringClosed Pre-purchase questions for wpDataTables   Updated September 4, 2019 at 10:58am   2 Most recent comment from Aleksandar Vuković:Hello Gabriel.Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The filtering logi ... Andrew Kolcz plugin stops workingClosed Pre-purchase questions for wpDataTables   Updated September 4, 2019 at 10:49am   2 Most recent comment from Aleksandar Vuković:Hello Andrew.Sorry to hear you lost your data.This can only happen if you delete the plugin from the Plugins tab in your dashboard.So, if you updated the plugin when it prompted there's an update ... Kristijan Calendar veiw in frontendClosed   Amelia   Updated September 4, 2019 at 10:35am   2 Most recent comment from [deleted]:Hello Kristijan, Thanks for your purchase!Unfortunately, we don't have this feature in our plugin. The calendar view can only be seen in the back-end. You can post a feature request at this li ... thomas faidix display agendaClosed   Amelia   Updated September 4, 2019 at 9:49am   4 Most recent comment from Miloš Jovanović:Hi thomas,Unfortunately calendar view is only for the back-end at the moment and it is not possible to display it in the front-end.We will look to add more designs for the booking forms and also a ca ... James Edward Bailey WP Amelia SMSClosed Pre-purchase questions for Amelia   Updated September 4, 2019 at 9:23am   2 Most recent comment from [deleted]:Hello James, Thanks for your interest in Amelia!Unfortunately, something like that is not possible at the moment.Although, our plugin do have SMS notifications with these possibilities, you can take ... Romeo Events ticketsClosed   Amelia   Updated September 4, 2019 at 9:18am   2 Most recent comment from Aleksandar Vuković:Hello Romeo.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Thank you for your suggestion. We ... Sherri Raguth Just getting started, need setup helpClosed   Amelia   Updated September 4, 2019 at 8:58am   2 Most recent comment from Aleksandar Vuković:Hello Sherri.Thank you for your purchase.Since you successfully installed the plugin, my advice is to follow our Quick-Start Guide and go from there.You can create mentioned projects as Categories an ... Matt Free Style Booking?Closed   Amelia   Updated September 4, 2019 at 8:17am   4 Most recent comment from Aleksandar Vuković:Hello again MattUnderstood.Unfortunately, there are no settings to override the buffer time, or overlap appointments. If a buffer time after an appointment is "a must", we cannot book anything during ...