As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Philip Hamer Plugin fails to upload to wordpress siteClosed   wpDataTables   Updated September 11, 2019 at 11:18am   2 Most recent comment from Aleksandar Vuković:Hey PhilipSorry for the late response. Please note that our plugin is around 11 MB in size, so if you are not able to upload it through WordPress plugins page, then you may need to increase the follo ... tridaz Translating selected strings in AmeliaClosed   Amelia   Updated September 11, 2019 at 11:17am   7 Most recent comment from Alžběta Vybíralová:Ok, I have just created private ticket. Thanks.Betty William Weis Issue with Calendar ReminderClosed   Amelia   Updated September 12, 2019 at 11:10am   3 Most recent comment from Aleksandar Vuković:Hi again William.We've tested the issue, and we can verify that there is a bug where iCal is always showing GMT regardless of Amelia's settings, or WordPress time zone settings, for that mat ... Annie Cushing Question about wpDataTable featuresClosed Pre-purchase questions for wpDataTables   Updated September 11, 2019 at 8:12am   16 Most recent comment from Aleksandar Vuković:You're welcome Annie.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Jesi Cason Services limited to 3Closed   Amelia   Updated September 10, 2019 at 10:48am   6 Most recent comment from Aleksandar Vuković:Hi again Jesi.I opened this page: https://aristacollective.com/harborside/book-now/And I can see all six services:I did open your employees page, and saw the following:Bret Munson is set to work o ... Robert Culkin Services Catalog front end view issueClosed   Amelia   Updated September 10, 2019 at 10:24am   7 Most recent comment from [deleted]:Hello Robert J Culkin,  You are welcome, we are glad you figured it out  If you have any other questions or concerns please open a new ticket and we will gladly help,  John Zapier integrationClosed Pre-purchase questions for Amelia   Updated September 10, 2019 at 8:43am   2 Most recent comment from [deleted]:Hello John,  Thanks for reaching out! We are glad you are interested in Amelia! Unfortunately, we don't have Zapier integration at the moment, but this feature is in our plan for one of our ne ... hoa how to update old table by importing data from new data table sourceClosed   wpDataTables   Updated September 10, 2019 at 7:43am   2 Most recent comment from Aleksandar Vuković:Hello hoa.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.If you create a table linked to an Excel file the plugin will b ... johanF00 "column type" default type and integer formatClosed Pre-purchase questions for wpDataTables   Updated September 10, 2019 at 7:39am   4 Most recent comment from Aleksandar Vuković:Hello again johanF00.I see. The tables created from Formidable forms are not being stored in the database, but wpDataTables actually reads the data from Formidable's tables in the database. If ... Candice PaymentsClosed Pre-purchase questions for Amelia   Updated September 10, 2019 at 6:43am   4 Most recent comment from [deleted]:Hello Candice, You are welcome.I hope you'll find other Amelia's features helpful and nice, as wellIf you have any other questions or concerns don't hesitate to ask, Benjamin Appsumo 5 codesClosed Pre-purchase questions for Amelia   Updated September 9, 2019 at 3:28pm   7 Most recent comment from Benjamin:tks ! mike reminders for eventsClosed Pre-purchase questions for Amelia   Updated September 9, 2019 at 2:48pm   4 Most recent comment from [deleted]:You're welcome, anytime!  Michelle WORDPRESS BROKEN! PLEASE HELPClosed   Amelia   Updated September 9, 2019 at 2:16pm   7 Most recent comment from Michelle:I have uninstalled and reinstalled per instructions several times and it still isn't working. I received a response on the other ticket as well so I will send my credentials there so that you can ... Susanna Townsend Custom fields for eventsClosed   Amelia   Updated September 9, 2019 at 2:12pm   2 Most recent comment from [deleted]:Hello Susanna Townsend,At the moment, the plugin doesn't have a built-in feature for making custom fields for the events. But this is a feature which is in our roadmap and we are working on thi ... Alžběta Vybíralová Deleting specific info in formClosed   Amelia   Updated September 9, 2019 at 1:38pm   8 Most recent comment from [deleted]:Hello Alžběta,You are welcome! Great If you have any other questions or concerns we are here to help,