As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Ryan Jensen Employee schedulingClosed   Amelia   Updated September 13, 2019 at 8:12am   4 Most recent comment from [deleted]:Hello Ryan, You are welcome! Sure, we are here if there is still an issue.  Michelle Someone Please help! Advice NeededClosed   Amelia   Updated September 13, 2019 at 7:00am   4 Most recent comment from Aleksandar Vuković:Alright, Michelle.We'll take a look at the other ticket.Best regards. Jon Falcone Just need to freeze a column while I scroll for one of my tablesClosed   wpDataTables   Updated September 13, 2019 at 6:59am   2 Most recent comment from Aleksandar Vuković:Hello Jon.Sorry to disappoint you, but unfortunately something like this is not possible to achieve with the plugin's built in features at the moment, or some simple CSS. Here is a suggestion fr ... ludovic booking not in google calendar if no emailClosed   Amelia   Updated September 12, 2019 at 5:34pm   6 Most recent comment from Miloš Jovanović:HI ludovicmThe bug is forwarded to our developer and the fix should be included in the next update.Best regards. Amit 2 questions about featuresClosed Pre-purchase questions for Amelia   Updated September 12, 2019 at 4:53pm   2 Most recent comment from [deleted]:Hi Amit,Thank you for your interest in our plugin.1. Unfortunately we don't have registration form included in the plugin. However you can make registration form with some other plugin and add it ... Ryan Jensen Saving custom appointment timesClosed   Amelia   Updated September 12, 2019 at 11:34am   2 Most recent comment from Miloš Jovanović:Hi Ryan,Thank you for your purchase.Thank you for your suggestion I will forward this idea to my team so we can include it for some of the future updates.Best regards. Kadeem Trail runClosed Pre-purchase questions for Amelia   Updated September 12, 2019 at 8:20am   4 Most recent comment from [deleted]:Hi, There's refund button in the TMS Store, at right, the button is there for 15 days. Leon Payment OptionsClosed   Amelia   Updated September 12, 2019 at 8:11am   2 Most recent comment from Aleksandar Vuković:Hello Leon.Amelia doesn't have any notification windows where you could add that info, other than custom fields, which (when added) appear at the end of the booking form, before actual payment is ... Jesi Cason Appointment TimesClosed   Amelia   Updated September 12, 2019 at 7:30am   5 Most recent comment from [deleted]:Hello Jesi Cason, You are welcome! I understood that the services should last 2 hours.Yes, the buffer time is a great solution in your caseGreat you figured it out!If you have any other questions o ... Richard Scholtens MYSQL Data retrieval group concat filterClosed   wpDataTables   Updated September 12, 2019 at 7:19am   4 Most recent comment from Aleksandar Vuković:You're welcome RichardGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. dfrank0043 Move the tools buttonsClosed   wpDataTables   Updated September 12, 2019 at 7:19am   6 Most recent comment from Aleksandar Vuković:Hello again dfrank0043.I'm not sure if you managed to fix it, or the issue is present only on your end, but the button is there, and it does work (see attachment).When I clicked on it, it downl ... skyyman Employee Google CalendarClosed   Amelia   Updated September 11, 2019 at 7:57pm   2 Most recent comment from Aleksandar Vuković:Hello skyyman.Thank you for your purchase.Have you went through the Google calendar setup instructions from our documentation? Also, make sure to follow the textual version, since Google recently up ... dibixsrl WPDataTableClosed Pre-purchase questions for wpDataTables   Updated September 11, 2019 at 2:34pm   2 Most recent comment from Aleksandar Vuković:Hello dibixsrl.1) Filters are currently set up to use "OR" with select and check-boxes. You can see this in ../wp-content/plugins/wpdatatables/source/class.wpdatatable.php around line 1681: $j = 0; ... Truong Van Tri force booking 1 person per time in eventsClosed   Amelia   Updated September 11, 2019 at 12:57pm   2 Most recent comment from Miloš Jovanović:Hi Truong Van Tri,Thank you for your purchase.1. Unfortunately something like this is not possible to achieve at the moment with the events.We have in plan to add checking if someone already booked ... Manuel virusClosed   Amelia   Updated September 11, 2019 at 12:00pm   4 Most recent comment from Miloš Jovanović:HI Manuel,There is no need for cron job if you are planning to connect the employee to his/her google calendar.You can find more information on this link from our documentation how to successfully co ...