As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Erica Extra feature questionClosed   Amelia   Updated August 28, 2019 at 1:58pm   2 Most recent comment from Aleksandar Vuković:Hello Erica.I see that this is a duplicate ticket, and my colleague already replied to your other ticket, so I'll close this one, and you can continue any further discussion with him.Best regards ... Terry McLuckie Filtering and search not workingClosed   wpDataTables   Updated August 28, 2019 at 1:54pm   2 Most recent comment from Aleksandar Vuković:Hello Terry.I see this is a duplicate ticket, so I'll close it, and we can continue there.Best regards. Márcio Cristiano Bento Notifications, employees, etcClosed   Amelia   Updated August 28, 2019 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello Márcio Cristiano Bento.Thank you for your kind words.1. You can only set the global notification settings, and choose which ones will be sent. There's no option to choose that for each ap ... Christopher Owens Feature RequestClosed   Amelia   Updated August 28, 2019 at 1:34pm   2 Most recent comment from Aleksandar Vuković:Hello Christopher.Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea ... 100trobertson Plugin wont loadClosed   Amelia   Updated August 28, 2019 at 12:32pm   14 Most recent comment from Miloš Jovanović:Hi 100trobertsonUnfortunately we do not have phone line to call. But like I said you in the guide below to manually install the plugin , you just need to find path to your WordPress installation for ... Andy different applicationClosed Pre-purchase questions for Amelia   Updated August 28, 2019 at 11:50am   2 Most recent comment from [deleted]:Hi Andy, Should work well, but it depends on your use case, please take a look at our demo sites: https://wpamelia.com/demos/ Robin Ball Google Maps addition to dataClosed   wpDataTables   Updated August 28, 2019 at 11:27am   2 Most recent comment from Aleksandar Vuković:Hello Robin.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.What you can do, however, is to op ... Erica Extra feature questionClosed   Amelia   Updated August 28, 2019 at 11:25am   2 Most recent comment from Miloš Jovanović:Hi Erica,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.The only workaround at th ... Richard Metcalfe 3d secure 2 14th SeptemberClosed Pre-purchase questions for Amelia   Updated August 28, 2019 at 9:01am   2 Most recent comment from [deleted]:Hi Richard,Thank you for your interest.Yes, it is ready with our last release 2.1 we have updated Stripe payment for 100% compliance with the new SCA (Strong Customer Authentication) rules. https:/ ... Hans Keutgen shortcodeClosed   wpDataTables   Updated August 28, 2019 at 8:20am   2 Most recent comment from Aleksandar Vuković:Hello gottfried_s.Unfortunately, there is no function available for this, but I can suggest modifying this file:wp-content/plugins/wpdatatables/templates/frontend/aggregate_functions.inc.phpThe whol ... Corey Ability to upload files while bookingClosed Pre-purchase questions for Amelia   Updated August 27, 2019 at 5:11pm   9 Most recent comment from [deleted]:Hi Corey, thanks for your purchase!Isidora is out of the office currently.Our developer is working on it right now, and it will be released most probably with next release, in about 3 weeks. You will ... Christophe Brida Max importClosed   wpDataTables   Updated August 27, 2019 at 2:43pm   5 Most recent comment from Christophe Brida:Okay ;-)Sorry I did not understandThank youI'm going to tryHave a good dayChristophe evrard de visscher Dropdown list in the background/not visibleClosed   Amelia   Updated August 27, 2019 at 2:27pm   19 Most recent comment from Miloš Jovanović:Hi evrard, Can you please try this CSS #am-confirm-booking > div:nth-child(1) > form > div:nth-child(3) > div > div{ padding: 4%; } #am-confirm-booking > div:nth-child(1) > form > div.am-confirm-b ... ludovic booking for other employeeClosed   Amelia   Updated August 27, 2019 at 2:19pm   6 Most recent comment from Miloš Jovanović:HI ludovic,Does maybe Amelia manager more appropriate role for them?The “Amelia Manager” role has almost the same permissions as an “Administrator” role, but with a few important differences. ... heroseven7 it is not possible to add an internal appointment outside the established working hours,Closed   Amelia   Updated August 27, 2019 at 2:13pm   8 Most recent comment from Aleksandar Vuković:Hi again heroseven7.Yeah, I completely understand. We'll see what our development team will do about this. Hopefully they'll be able to implement it sooner rather than later.Best regards.