Hi, couple of questions regarding the new coupon code placeholders in 1.21

trying to send coupon code notifications, e.g...

Client : %customer_full_name%

Email : %customer_email%

Phone : %customer_phone%

Service : %service_name%

Date and Time : %appointment_date_time% (duration : %service_duration%)

Fee (no payment is needed on the day of your session) : %appointment_price%

Requirements

%custom_field_1%

Company

%custom_field_4%

%coupon_1%   <------- this is the new placeholder

In the email I get

Hi Brhum Bhatia,

New booking

Client : Brhum Bhatia

Email : [email protected]

Phone :

Service : Single Corporate Headshot

Date and Time : August 22, 2019 2:30 pm (duration : 1h )

Fee (no payment is needed on the day of your session) : CA$122.50

Requirements

Company

BROOKSIDE

%coupon_1%  <---------- it's exactly the same.

I have about a dozen different coupons. I've tried a few of them with test bookings used the code (the coupon is accepted and the price is adjusted). In all cases the placeholder comes across in the email and not the actual coupon used.

What is actually supposed to be the text instead of the placeholder.

Secondly, I'm not quite sure how to incorporate this (maybe because I'm not sure what's going to show up in the notification email). So for example, if I have 10 coupons and a client books and I need to know which coupon they used, if I have

%coupon_1% all the way to %coupon_10% in the notification email, will one of them be different so I know which one was used? Will the other 9 be blank? etc.

I mentioned this in an earlier feature request and was told to use custom fields, which you can see I am using ("BROOKSIDE"), but it's duplication of effort (the client has to pick "BROOKSIDE" from the dropdown to trigger the custom field and then type "BROOKSIDE" in the coupon area so they get the appropriate discount). I'm trying to eliminate the need for my clients to have to do the same thing twice - so if I can find out which coupon they used in the notification email it will solve the problem.

Thanks,

Brhum

Hi Bogdan, OK, that clears up the usage, but I put all of the coupon codes in my notification template and then did a few test bookings using some of the coupon codes. In all cases, the email translated my other codes (e.g. customer name, service, price etc.) correctly but the coupon code did not come across (in the email it still had the placeholder not the actual value). 

I created a new coupon (coupon_15, code = "TEST"), modified the notification template to include the code (Hovering over it showed me it was the Test code) and then made another dummy booking - same thing again - the code is accepted during the booking (I can see the tick and the price adjusted) but the coupon does not show up in the email. Is the "Notification Interval" (under Finance/Coupons/Edit/Notification) supposed to default to zero. I can't quite understand what that value does.

Attachments

Coup 1 shows the new coupon in the coupon screen

Coup 2 shows it under the notifications placeholder

Coup 3 shows the coupon in the notification email template

Coup 4 shows the email I get when I use the coupon in a booking

I booked a real appointment. I received the email (below). All the placeholders are correct except for the coupons.

Hi Brhum Bhatia,

New booking

Client : Brhum Bhatia

Email : [email protected]

Phone :

Service : Social Plus (Single Headshot) No Make-Up Artist

Date and Time : August 22, 2019 4:00 pm (duration : 1h )

Fee (no payment is needed on the day of your session) : CA$157.50

Requirements

Company

%coupon_1%

%coupon_10%

%coupon_11%

%coupon_12%

%coupon_14%

%coupon_4%

%coupon_5%

%coupon_7%

%coupon_8%

%coupon_15%

Yes, it's OK.

Any update on this? Also not sure but I think for some reason this ticket was marked as 'closed' before I made my last comment. Can the ticket stay open until resolved.

OK. I'm replying to your message just to keep the ticket open. Please let me know if there's any progress.