As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Rui Duarte WP AmeliaClosed   Amelia   Updated September 3, 2019 at 1:42pm   2 Most recent comment from Aleksandar Vuković:Hello Rui.Thank you for your purchase.I am sorry to disappoint you, but Amelia doesn't let you add custom fields (like age) before selecting service, employee and date and time.You can create se ... tridaz Allow existing person to book the same appointment more than onceClosed   Amelia   Updated September 3, 2019 at 1:02pm   2 Most recent comment from Aleksandar Vuković:Hello tridaz From version 1.3.4  you have Option to check customer’s name for existing email during the booking – now it is possible to allow customers to schedule the appointment with the sam ... tridaz Available capacityClosed   Amelia   Updated September 3, 2019 at 12:38pm   2 Most recent comment from Aleksandar Vuković:Hello Tomas. Unfortunately we don't have hooks (action and filters) at the moment. What we have is a few JS hooks that is triggered depends on the view: window.beforeAddToCalendarLoaded() windo ... Jose Luis One record viewClosed Pre-purchase questions for wpDataTables   Updated September 3, 2019 at 12:26pm   6 Most recent comment from Aleksandar Vuković:Hello Robert.Milan is currently on vacation. I will mark this discussion, and forward it to him as soon as he returns, so he could provide a better reply.I don't believe we are planning on addin ... Sven-Erik Utsi Ceeate a Flowchart WordPress pageClosed Pre-purchase questions for wpDataTables   Updated September 3, 2019 at 11:59am   2 Most recent comment from Aleksandar Vuković:Hello Sven-Erik Utsi.Thank you for your interest in our plugin.I am sorry to disappoint you, though, but we don't yet have flow charts in our chart engines.Available charts are as follows.Highch ... GASH Hinding Standard FieldsClosed Pre-purchase questions for Amelia   Updated September 3, 2019 at 11:51am   2 Most recent comment from Aleksandar Vuković:Hello GASH.Thank you for your interest in our plugin.1. Unfortunately issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and we cannot guarantee tha ... Steve Does Amelia have an API?Closed Pre-purchase questions for Amelia   Updated September 3, 2019 at 11:38am   4 Most recent comment from Aleksandar Vuković:You're welcome Steve.If you have any further questions, please don't hesitate to ask.Best regards. Ryan Amelia Communicating with Wordpress User DatabaseClosed   Amelia   Updated September 3, 2019 at 11:21am   10 Most recent comment from Miloš Jovanović:Hi Rayan,Sorry to hear that you do not want to use our product after the purchase. You can request a refund on http://store.tms-plugins.com by logging with the credentials that you've received ... Sable Talley Adding Employees and ServicesClosed   Amelia   Updated September 3, 2019 at 10:40am   7 Most recent comment from Miloš Jovanović:HI Sable,Glad to hear that.If you have any more question feel free to open a new ticket, we will gladly help.Best regards. Dave O'Dwyer Timeslots for limited run.Closed   Amelia   Updated September 3, 2019 at 9:52am   2 Most recent comment from Miloš Jovanović:Hi Dave,Thank you for your purchase.You can take a look at this link from our documentation about Special days.Special Days – This feature allows you to set one or multiple days in which your empl ... Parresh IntegrationsClosed Pre-purchase questions for Amelia   Updated September 3, 2019 at 9:31am   2 Most recent comment from Aleksandar Vuković:Hello Parresh.Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately we don't have integration with neither of these.Best regards. Kim Is the amount annual? Do I have to pay $ 59 per year?Closed Pre-purchase questions for wpDataTables   Updated September 3, 2019 at 8:18am   2 Most recent comment from Aleksandar Vuković:Hello Kim.Thank you for your interest in our plugin.Yes, the price for the Basic license is $59 + VAT (if you're from a country where VAT applies) per year. During that period you receive all up ... [email protected] Demo themesClosed   Amelia   Updated September 3, 2019 at 6:54am   2 Most recent comment from Aleksandar Vuković:Hello [email protected] you for your purchase.The themes we used are not demo themes, but actual themes you can get through WordPress. We used the Bridge theme for all our demo sites.Best ... Galopin [ameliacatalog category=1]Closed Pre-purchase questions for Amelia   Updated September 3, 2019 at 6:46am   2 Most recent comment from Aleksandar Vuković:Hello Galopin.This is a bug that got through with version 2.1. We have released version 2.1.1 that should've fixed this but.Can you, please update the plugin and let me know if it works?Best reg ... kevin von kreijfelt SQLClosed   wpDataTables   Updated September 3, 2019 at 6:40am   2 Most recent comment from Aleksandar Vuković:Hi kevin.Good idea on posting a public ticket about this, there may be someone willing to help.Like I mentioned before - this would be considered custom work, which is not included in the support of ...