As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Christopher UPDATINGClosed   Amelia   Updated March 30, 2020 at 1:30pm   6 Most recent comment from Aleksandar Vuković:Hi again ChristopherYou're welcomeYou can only send a confirmation e-mail after the event is booked. No notifications can be sent before something is booked. Susanna Townsend Front End Not LoadingClosed   Amelia   Updated March 30, 2020 at 12:26pm   2 Most recent comment from [deleted]:Hello Susanna, Apologies for replying late, we are not working on weekends. When I visit the page you sent in the ticket I see Amelia properly. Please look at the attachment. Could you please tel ... Karl Training Kessler EventsClosed   Amelia   Updated March 30, 2020 at 12:19pm   2 Most recent comment from [deleted]:Hello Karl Kessler, Thank you for your purchase and apologies for replying late, we are not working on weekends. Unfortunately, there isn't an option to duplicate Events in Amelia with its cur ... MUSTAFA DINANI Amelia Google RedirectClosed   Amelia   Updated March 30, 2020 at 12:10pm   2 Most recent comment from Aleksandar Vuković:Hello Mustafa.Thank you for your purchase.To change the URI, you'll need to go into your database, but please be careful when you update the table, because if you delete or add anything else, it ... Ross Dunn Showing decimal percentages without stringClosed   wpDataTables   Updated March 30, 2020 at 12:09pm   2 Most recent comment from Aleksandar Vuković:Hello RossEach float column has an option where you can define the amount of decimals. By default it is set to 2, but you can also change that in wpDataTables settings:You can change it here, and it w ... Clemens BuchungClosed   Amelia   Updated March 30, 2020 at 11:47am   2 Most recent comment from [deleted]:Hello Clemens, Thank you for your purchase and apologies for replying late, we are not working on weekends. 1) This usually indicates that you tested the plugin while logged in with your account, so ... Raynell Bell MulitVendor supportClosed Pre-purchase questions for Amelia   Updated March 30, 2020 at 11:38am   2 Most recent comment from [deleted]:Hi Raynell Bell,Thank you for your interest in our plugin.Unfortunately not at the moment, our plugin doesn't support multi vendor option since in our plugin all payments go to just one specific ... Ross Dunn Rendering a ChartClosed   wpDataTables   Updated March 30, 2020 at 11:16am   2 Most recent comment from Aleksandar Vuković:Hi RossThank you for your purchase.I didn't understand your update comment. You couldn't have included two String columns in a chart (Province and Confirmed) simply because the chart engines ... Manfred Customers Panel - Search - not displayedClosed   Amelia   Updated March 30, 2020 at 9:52am   4 Most recent comment from [deleted]:Hello Manfred, Great, glad to hear that! You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Raynell Bell Bed and Breakfast bookingClosed Pre-purchase questions for Amelia   Updated March 30, 2020 at 9:39am   2 Most recent comment from [deleted]:Hi Raynel,Thanks for your interest. Unfortunately, no, we do not have resource booking in our plugin at the moment.  Heinz Robert API or SDK for Plugin Development?Closed   Amelia   Updated March 30, 2020 at 9:08am   9 Most recent comment from Aleksandar Vuković:Hi again HeinzNot front-end the customers see, but the front of the plugin, as in UI. We don't have any APIs, and thewhole plugin is modified (minimized) in public version of plugin (in our deve ... Marcel Reschke Datatable as Admin Post Type ListClosed   wpDataTables   Updated March 30, 2020 at 8:29am   2 Most recent comment from Aleksandar Vuković:Hello MarcelThank you for your purchase.The plugin wasn't designed for that purpose, so I don't believe you will be able to make it work like that. Honestly, we haven't run into a reque ... Logbit Export chart in csv or excelClosed   wpDataTables   Updated March 27, 2020 at 8:18pm   4 Most recent comment from Aleksandar Vuković:Hi again LogbitThe free libraries chart engines provide comes without this, so it's not included in the built-in options of the plugin.That is default behavior of charts engine, but if you need s ... Daniel Erola Demo dataClosed   Amelia   Updated March 27, 2020 at 7:39pm   2 Most recent comment from Aleksandar Vuković:Hello DanielThank you for your purchase.All our demos are created by us with the help of WPBakery page builder, and with a Bridge theme template.We just modified it to have a different look, and cont ... Jürgen Rost Plugin TranslationClosed Pre-purchase questions for Amelia   Updated March 27, 2020 at 5:33pm   4 Most recent comment from [deleted]:Hi Jürgen,In our plugin all payments go to one payment account. It is possible to have payments through PayPal or Stripe or both but it is not possible to connect each employee with separate account ...