We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Daniel Info about AmeliaClosed Pre-purchase questions for Amelia   Updated March 4, 2020 at 3:32pm   4 Most recent comment from [deleted]:Hi Daniel,Yes, please take a look at this link.Best regards. Amanda Table filteringClosed   wpDataTables   Updated March 4, 2020 at 1:44pm   8 Most recent comment from Aleksandar Vuković:Hi again AmandaYou have the paid version of the plugin wpDataTables, but you need to acquire the add-on, which is a separate installation from wpDataTables. It adds on the core plugin, and it needs t ... michiiee Multiple styling questionsClosed   wpDataTables   Updated March 4, 2020 at 11:55am   6 Most recent comment from Aleksandar Vuković:Hi again AlejandroThat selector shouldn't work anymore. I don't know if Michael can confirm that, though, but in my local environment, it's not working.The class exists for Aqua skin, ... Alejandro Flamerich Round CornerClosed   wpDataTables   Updated March 4, 2020 at 11:54am   2 Most recent comment from Aleksandar Vuković:Hello AlejandroThat CSS doesn't apply to the tables anymore, because the table is split into different sections.You would need to apply the border-radius to individual cells. For example:The head ... YVES TAN No Show PricingClosed Pre-purchase questions for Amelia   Updated March 4, 2020 at 10:56am   2 Most recent comment from [deleted]:Hi,  Thanks for your inquiry! Yes, if your service do not have price it won't be shown, so you just put 0 as a price and it wont show at all. David Features and plugin capabilityClosed Pre-purchase questions for Amelia   Updated March 4, 2020 at 10:47am   2 Most recent comment from [deleted]:Hi David,Thank you for your interest in our plugin.Something similar is possible if you use our service booking but you would need to use some workarounds to achieve this and I am not sure that you wi ... Alex Office365 IntegrationClosed   Amelia   Updated March 4, 2020 at 10:46am   2 Most recent comment from [deleted]:Hello Alex, Thank you for your purchase. I am sorry that I have to disappoint you for this one but, unfortunately, Office 365 synchronization with Amelia will not be implemented soon. We do have i ... Kathleen Young Is there a way to calculate the sum at the bottom of a formula columnClosed   wpDataTables   Updated March 4, 2020 at 10:17am   2 Most recent comment from Aleksandar Vuković:Hello KathleenUnfortunately, using calculation functions in formula columns is not possible.Our development team will be working on this for our future releases, but we don't have any ETA on tha ... alfio Effective translationClosed   Amelia   Updated March 4, 2020 at 9:36am   2 Most recent comment from Aleksandar Vuković:Hello alfioI suppose Labels Settings are enabled in Amelia Settings. They override the .po files for Service and Employee strings.Please disable Labels Settings, and it should be resolved. Chuck Filtering When There Are SpacesClosed   Powerful Filters for wpDataTables   Updated March 4, 2020 at 9:31am   6 Most recent comment from Aleksandar Vuković:Hi again ChuckUnfortunately, no.The search filter can display only the results that are included in the table, and there is no way to make it search for synonyms in the table. Not with built-in featu ... Kathleen Young Is there a way to display data from a table with entries from the past four weeks?Closed   wpDataTables   Updated March 4, 2020 at 7:37am   2 Most recent comment from Aleksandar Vuković:Hello KathleenI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You could only do this with SQL Query based tables, where yo ... Fatih Frontend edittingClosed Pre-purchase questions for wpDataTables   Updated March 4, 2020 at 7:20am   14 Most recent comment from Fatih:Hi Aleksandar, Thanks for yoru kindness. I have got my plugin and opened the ticket as you mention => https://tmsplugins.ticksy.com/ticket/2317570Thanks. Laura Moreno google calendar viewClosed   Amelia   Updated March 3, 2020 at 6:03pm   4 Most recent comment from Aleksandar Vuković:Hi again LauraYou're welcome. Sorry I couldn't provide a positive response.We're developing the plugin constantly, so I'm the future this too may be included. I have forwarded the ... Raghu CustomizationClosed Pre-purchase questions for Amelia   Updated March 3, 2020 at 2:43pm   4 Most recent comment from [deleted]:Hi Raghu,If you make it as event, that employee won't be available for bookings for appointments in that period.Our appointment module can handle appointments that last up to 23:59h, and events c ... ITC Foreign keyClosed   wpDataTables   Updated March 3, 2020 at 1:18pm   2 Most recent comment from Aleksandar Vuković:Hi again ITCI see this also is a duplicate ticket. It will be closed, and I'll reply to the original ticket in a few minutes.Thanks