As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Bob amelia customer roleClosed   Amelia   Updated March 25, 2020 at 7:08pm   3 Most recent comment from Aleksandar Vuković:Hi BobThanks for reporting back that the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Holly Daylight Savings!Closed   Amelia   Updated March 25, 2020 at 4:45pm   3 Most recent comment from [deleted]:Hello Holly, Glad to see you managed to find a solution to the issue you had!Yes, the UTC+something settings in WordPress sometimes make this issue, we are not sure why. The City timezone setting wor ... Arjun soni work offline, large tableClosed   wpDataTables   Updated March 25, 2020 at 3:03pm   2 Most recent comment from Aleksandar Vuković:Hello GuyThank you for your purchase.Excel-based tables can be created in two ways:Tables linked to an existing Excel file - in which case you would only link to the existing Excel file, and wouldn� ... Tuomas Viikeri Service booking for multiple daysClosed Pre-purchase questions for Amelia   Updated March 25, 2020 at 2:31pm   2 Most recent comment from [deleted]:Hi Tuomas,Thanks so much for your interest.Unfortunately we do not have multiple day bookings. We have time slots for appointments and events. Events are pre defended multiple days such as conference ... MrEdodos deactivate and reactivate pluginClosed Pre-purchase questions for wpDataTables   Updated March 25, 2020 at 1:22pm   2 Most recent comment from Aleksandar Vuković:Hello MrEdodosYeah, if you deactivate your license on the website where it is currently active on, you can use the same license to activate the plugin on another domain. Daniele Cruciani ConfigurationClosed Pre-purchase questions for Amelia   Updated March 25, 2020 at 1:14pm   2 Most recent comment from [deleted]:Hi Daniele Cruciani,Thank you for your interest in our plugin.At the moment in our plugin we don't support this option to show the calendar and let customer to pick the duration by selection 1, 2 ... ditisthema Meet Hangouts - CoronaClosed   Amelia   Updated March 25, 2020 at 12:24pm   2 Most recent comment from Aleksandar Vuković:Hello ditisthemaThank you for your purchase.Zoom integration is currently in the testing phase, so I do hope it will be included in the plugin soon.If you could, please, take the Amelia Survey (link ... javierojuel Zoom integration - ETAClosed   Amelia   Updated March 25, 2020 at 11:25am   2 Most recent comment from [deleted]:Hello javierojuel, We don't have an exact ETA for the Zoom integration but it currently in the development phase, so we hope it will be in one of the next releases of Amelia. Unfortunately, th ... Heinz Robert Cat ID für booking form?Closed   Amelia   Updated March 25, 2020 at 10:11am   6 Most recent comment from Aleksandar Vuković:GreatThank you HeinzStay healthy, stay safe! Lukas downloadClosed Pre-purchase questions for wpDataTables   Updated March 25, 2020 at 7:24am   4 Most recent comment from Aleksandar Vuković:Great news, Lukas, you're welcome!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Yotvat Zarka Site searchClosed   wpDataTables   Updated March 24, 2020 at 1:24pm   4 Most recent comment from Aleksandar Vuković:Hello again YotvatI would love to share that with you, but unfortunately I didn't run into any customers that shared that info (or their websites) with us. Scott Whiteley Email notifications not sending through GmailClosed   Amelia   Updated March 24, 2020 at 12:51pm   2 Most recent comment from Aleksandar Vuković:Hello ScottIf you entered your gmail username and password, and you're still seeing this error, please reach out to your hosting provider.Hosting providers tend to block any SMTP settings that ar ... Garth Jones Ideas PageClosed   wpDataTables   Updated March 24, 2020 at 12:43pm   2 Most recent comment from Aleksandar Vuković:Hello again GarthWe don't have a roadmap accessible to public, but you can add feature suggestions on our suggest a feature page. Alexander Does wpDataTables support pulling data from a CSV dataset live ?Closed Pre-purchase questions for wpDataTables   Updated March 24, 2020 at 12:29pm   4 Most recent comment from Aleksandar Vuković:Hi again AlexI'm sorry to disappoint you, but I think not.We don't have Geo charts, so you wouldn't be able to do this.There are some websites that already use wpDataTables for COVID-1 ... Dave Bladon Setting up of servicesClosed   Amelia   Updated March 24, 2020 at 12:26pm   34 Most recent comment from [deleted]:Glad to hear that the issue is gone!You are welcome, Dave. Thanks, glad I could helpIf you have any other questions or concerns feel free to open a new ticket and we will gladly help,