As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Mateusz Question about functionality.Closed   Amelia   Updated May 8, 2020 at 6:23pm   2 Most recent comment from [deleted]:Hello Mateusz, No, unfortunately, that isn't possible in Amelia with its current built-in features. All online payments - PayPal, Stripe and WooCommerce can only be available in the booking pro ... Enzo Service Description Max character count?Closed   Amelia   Updated May 8, 2020 at 5:42pm   4 Most recent comment from [deleted]:You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Gilles Dumas zoom integrationClosed Pre-purchase questions for Amelia   Updated May 8, 2020 at 2:31pm   2 Most recent comment from Miloš Jovanović:Hi Gilles,May I kindly suggest to open a ticket in Amelia category and our agents will help you out.This category is for the pre-purchase questions.You can also find more information about zoom integr ... Steven Greenwood Mailchimp/Newsletter Opt-In in Customer PanelClosed Pre-purchase questions for Amelia   Updated May 8, 2020 at 2:17pm   4 Most recent comment from [deleted]:Hi Steven, Yes, if you use Zapier for connecting, Zapier will retrieve all data from the booking and you can select which you want to sent to the third party application, including data from custom fi ... lopezhosting AppointmentsClosed   Amelia   Updated May 8, 2020 at 1:19pm   2 Most recent comment from [deleted]:Hello lopezhosting, Thank you for your purchase. The available time slots for the service are set by setting up employees' work hours. So, their work hours are set on a weekly basis. There isn ... Amit customization of day, date and timeClosed   Amelia   Updated May 8, 2020 at 1:09pm   4 Most recent comment from Aleksandar Vuković:Yeah, Amit, that's it.It looks quite well as far as I can see. Michelle PaymentsClosed Pre-purchase questions for Amelia   Updated May 8, 2020 at 1:00pm   2 Most recent comment from [deleted]:Hi Michelle,Thanks for your inquiry.If you want to use WooCommerce for payments  you need to have WooCommerce as well. Besides WooCommerce, we have PayPal and Stripe for payments as well. Leroy Not letting people man an appointmentClosed   Amelia   Updated May 8, 2020 at 12:14pm   4 Most recent comment from Aleksandar Vuković:Hello LeroyThank you for your purchase.I'm sure there's something not configured correctly, since the plugin works just fine.Please check what time zone your WordPress General setting says, ... Jenn depew Scheduling problemClosed Pre-purchase questions for Amelia   Updated May 8, 2020 at 11:56am   10 Most recent comment from Jenn depew:Thank you the ticket number is 2393940 Gerd Displayed Text and combination with themesClosed Pre-purchase questions for Amelia   Updated May 8, 2020 at 11:39am   2 Most recent comment from Miloš Jovanović:Hi Gerd,Thank you for your inquire.Our plugin is working with both Wp bakery and Divi builders.Yes we do have German translation for our plugin, just need to select German language in WordPress settin ... Geoffroy Transpose row to columnClosed   wpDataTables   Updated May 8, 2020 at 11:20am   2 Most recent comment from Aleksandar Vuković:Hello GeoffroyI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. Adam Davis More than one employee at one meeting?Closed   Amelia   Updated May 8, 2020 at 11:01am   2 Most recent comment from [deleted]:Hello Adam Davis,Thank you for your purchase. Unfortunately, it isn't possible to add two or more employees to one meeting in Amelia with its current built-in features. The only work-around is ... Briony Cullin Event bookings not showing up in AmeliaClosed   Amelia   Updated May 8, 2020 at 10:55am   7 Most recent comment from Aleksandar Vuković:Hi again BrionyThank you for the credentials.However, I see WooCommerce hasn't been enabled as a payment option in Amelia:Also, I don't see the "Appointment" product in WooCommerce, which ... Michael Harrod Table revision historyClosed   wpDataTables   Updated May 8, 2020 at 10:48am   2 Most recent comment from Aleksandar Vuković:Hello MikeI am sorry to disappoint you, but unfortunately none of this is possible with the plugin's built-in features.Perhaps it can be done with some custom work, but I doubt that. Even if ... Daniel Sissons One Employee in multiple locationsClosed   Amelia   Updated May 8, 2020 at 10:43am   2 Most recent comment from [deleted]:Hello Dan, Thank you for your purchase.  There is a possibility to set the employees to work on different locations at different times. You choose one default location in the Details tab for that e ...