As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Craig Mullock AmeliaClosed Pre-purchase questions for Amelia   Updated May 11, 2020 at 10:07am   2 Most recent comment from [deleted]:Hi Craig,Thanks so much for your interest.We have booking forms and customers can fill in form while booking. You can add custom fields to the booking form so you can ask what is relevant to you.We do ... rafaelrook Export PDF with imagesClosed   wpDataTables   Updated May 11, 2020 at 9:41am   2 Most recent comment from Aleksandar Vuković:Hello rafaelrookUnfortunately, like mentioned in our documentation, exporting images is not possible at the moment.Sorry for the inconvenience. Marc Krichman Best Web App WordPress Theme to use with wpDataTablesClosed   wpDataTables   Updated May 11, 2020 at 8:36am   2 Most recent comment from Aleksandar Vuković:Hello MarcI am sorry, but I can't provide that kind of information.Personally, I'm using WP Bakery in combination with Store Front theme, and it's working great for me (on localhost). Muf79 I would like to download the program  Closed   Amelia   Updated May 11, 2020 at 7:35am   11 Most recent comment from [deleted]:Hello Muf79, Apologies for replying late, we are not working on weekends. You can download the plugin in the store, but you need to scroll to the right in the store to see the Download button, bec ... Miroslav Maric Unable to activate pluginClosed   Formidable Forms integration for wpDataTables   Updated May 11, 2020 at 7:18am   2 Most recent comment from Aleksandar Vuković:Hi again MiroslavThank you for confirming the issue was resolved. Saleh Fauzan Autoupdate on MultisiteClosed   wpDataTables   Updated May 10, 2020 at 9:15pm   6 Most recent comment from Aleksandar Vuković:Great news, SalehThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Hafa10 Booking Information in WoocommerceClosed   Amelia   Updated May 10, 2020 at 9:13pm   6 Most recent comment from Aleksandar Vuković:Great news, Hafa10If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. carlos_ia Move buttons and barsClosed   wpDataTables   Updated May 10, 2020 at 8:05pm   6 Most recent comment from Aleksandar Vuković:Hey, cool, CarlosThanks for letting me know.Please feel free to reach out to us if you need any further assistance. Alvaro email sent after bookingClosed   Amelia   Updated May 10, 2020 at 8:04pm   6 Most recent comment from Aleksandar Vuković:Hi again AlvaroNot from within Amelia settings, no. You could probably disable WordPress from sending that email, though. The WordPress' default function is to send an email after a new user has ... Sebastian Holesz email notificationsClosed   Amelia   Updated May 10, 2020 at 8:00pm   4 Most recent comment from Aleksandar Vuković:Hi again SebastianThis too can be configured per service - individually. Just access the service, go to Settings tab, and under General you will see this option: PerDefalva Last try before I give upClosed Pre-purchase questions for wpDataTables   Updated May 9, 2020 at 11:50am   4 Most recent comment from Aleksandar Vuković:Hi again PerI see.Have you tried what I suggested in my last response? Inserting global $wpdb; before using it? kazutaka onishi Is it possible to switch the display order of first name and last nameClosed   Amelia   Updated May 9, 2020 at 11:37am   2 Most recent comment from Aleksandar Vuković:Hello kazutakaThank you for your purchase.If I understood you correctly, you were able to resolve the issue? te9dj3 New MySQL DB connection using SSLClosed   wpDataTables   Updated May 9, 2020 at 11:22am   6 Most recent comment from Aleksandar Vuković:Hi te9dj3I'm glad to hear the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. jacogh special days for one employeeClosed   Amelia   Updated May 9, 2020 at 10:36am   4 Most recent comment from Aleksandar Vuković:Hello JeanneI'll take over from Marija, here.As far as I can see, everything is set up correctly, so if you want to use only one employee, you should assign him/her to the service, and then creat ... Hugh Multiple locations for an employeeClosed   Amelia   Updated May 8, 2020 at 7:23pm   6 Most recent comment from Aleksandar Vuković:Thanks for your feedback YoannOur development team will be working on implementing this in the future.When exactly it will be released I cannot say, but we're going through ideas about how to do ...