As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Andy Calloway Pop-up from a cellClosed   wpDataTables   Updated May 15, 2020 at 7:33am   6 Most recent comment from Aleksandar Vuković:Alright, AndyAs soon as I get to that ticket, I'll be replying back. Candice Recurring BookingsClosed   Amelia   Updated May 15, 2020 at 7:03am   15 Most recent comment from Aleksandar Vuković:Hello Georgia.Sure, here you go:Please access this script: ../wp-content/plugins/ameliabooking/src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php and comment line 604, in the "addTo ... Tedd Remove LinkClosed   wpDataTables   Updated May 15, 2020 at 6:58am   2 Most recent comment from Aleksandar Vuković:Hello TeddThank you for your purchase.You can simply change the column from "e-mail" to "one-line string". Then the e-mail will be saved as a string, which has no mailing function. Larry Daniele Filter with leading space doesn't workClosed   wpDataTables   Updated May 15, 2020 at 6:15am   3 Most recent comment from Aleksandar Vuković:Hello LarryI'm glad to hear you found the way around the issue.Unfortunately, filters applied to string columns are working in alphabetical order, and it has its shortcomings, like the one you de ... Enzo Failed to save cron eventClosed   Amelia   Updated May 14, 2020 at 5:17pm   26 Most recent comment from [deleted]:Great, Enzo Thanks for letting me know and I am really glad to see the issues that you had are gone and you can go on with your website nowbest of luck with your business!You are welcome! Don't ... pratik agarwala Query and support about feature availability and usageClosed Pre-purchase questions for Amelia   Updated May 14, 2020 at 3:28pm   2 Most recent comment from [deleted]:Hi Pratik Agarwala,Thank you for your interest in our plugin.Those themes are not free and they don't come with our plugin. The themes are not ours and can be bought separately, we just added the ... Andrew Kenth ActivationClosed   wpDataTables   Updated May 14, 2020 at 3:20pm   2 Most recent comment from Aleksandar Vuković:Hello AndrewThank you for your purchase.You can find the activation field in wpDataTables settings/Activation.If you don't see it, it means you still have the Lite version of the plugin installed ... Batiste Google agendaClosed   Amelia   Updated May 14, 2020 at 3:05pm   12 Most recent comment from [deleted]:Hello Batiste, There isn't a possibility to have two strings on the front-end for one string in the back-end, unfortunately. This is one string in the po/mo files and you can't have two var ... Trang Nguyen Stop showing ​Purchase codeClosed   wpDataTables   Updated May 14, 2020 at 2:13pm   4 Most recent comment from Aleksandar Vuković:I'll forward that idea to our developers, TrangYou can also add it as a feature suggestion on this page. Trang Nguyen Email changeClosed   wpDataTables   Updated May 14, 2020 at 2:12pm   4 Most recent comment from Aleksandar Vuković:You're welcome TrangIf you decide to do this, just send me the email and I'll see to it that it's done. Llewellyn gym class bookingsClosed Pre-purchase questions for Amelia   Updated May 14, 2020 at 12:43pm   12 Most recent comment from Miloš Jovanović:HI Llewellyn,For each appointment or event booking you can set the different URL.I suppose you want to use Event booking, so for the event there is a setting where you can set the desired URLSame is ... Brian Knechtly Google Calendar IntegrationClosed   Amelia   Updated May 14, 2020 at 12:33pm   2 Most recent comment from [deleted]:Hello Brian, No, you don't need to have a GSuite for the Google sync in Amelia. Just a regular Google account. You can follow the instructions that are provided in our documentation to sync Amel ... Brittany Aslin would like some information on creating tables and charts for our websiteClosed Pre-purchase questions for wpDataTables   Updated May 14, 2020 at 12:11pm   2 Most recent comment from Aleksandar Vuković:Hello BrittanyThank you for your interest in wpDataTables.Unfortunately we don't provide live support, so Zoom, TeamViewer, Skype, phone calls, etc. is not possible.In short - with wpDataTables y ... Damian Shaw Couple of setup issuesClosed   Amelia   Updated May 14, 2020 at 11:33am   4 Most recent comment from Aleksandar Vuković:Hello DamianI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Thank you for your suggestion. We carefully follow customers ... Samer RefundClosed   Amelia   Updated May 14, 2020 at 10:24am   6 Most recent comment from [deleted]:Hello Benjamin, Unfortunately, we encountered some technical difficulties with accepting payments for SMS recharge through PayPal. We are working on resolving this issue, or switching to another  ...