As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Istvan Tarjani Barclay ePDQ payment gatewayClosed Pre-purchase questions for Amelia   Updated May 18, 2020 at 9:22am   2 Most recent comment from Miloš Jovanović:HI Istvan,Thank you for your inquire.Sorry for late response, we are not working on weekends.Unfortunately we do not have integration with Barclays ePDQ payment , but we do have integration with Woo ... Henk Bloemink URIClosed   Amelia   Updated May 18, 2020 at 9:06am   2 Most recent comment from [deleted]:Hi Henk Bloemink,Thank you for the purchase.You can change the Amelia URI in wp_options table. Search for amelia_settings in option_name column, and there you will see Amelia settings. This settings ... Gunes Inan Amelia and WoocommerceClosed Pre-purchase questions for Amelia   Updated May 18, 2020 at 8:37am   2 Most recent comment from [deleted]:Hi Gunes,Thanks for your interest in Amelia.We have WooCommerce integration for payments, so you can use their payment getaway. Amelia creates automatically just one product that is for all bookings ... JJ Can you rent out equipment bundles?Closed Pre-purchase questions for Amelia   Updated May 18, 2020 at 8:25am   2 Most recent comment from [deleted]:Hi JJ,Thank you for your interest in our plugin.Unfortunately something like this isn't possible since we don't support multiple day booking at the moment and we don't have packages opt ... Andrew Kenth Chart Filtering by URLClosed   wpDataTables   Updated May 18, 2020 at 8:18am   2 Most recent comment from Isidora Markovic:Hi Andrew,Thank you for your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Yes at the moment is it not possible to use p ... Daniel Sissons Multiple Service SelectionClosed   Amelia   Updated May 18, 2020 at 8:06am   2 Most recent comment from [deleted]:Hello Dan, Apologies for replying late, we are not working on weekends. Unfortunately, it isn't possible to book multiple services/appointments at once in Amelia with its current built-in fea ... Larry Kolinek FormidableForms & WPDTClosed   wpDataTables   Updated May 18, 2020 at 7:51am   2 Most recent comment from Isidora Markovic:Hi Larry,Thank you for your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. After you install and activate Formidable For ... Michel Richir wpdatatablesClosed   wpDataTables   Updated May 18, 2020 at 7:46am   4 Most recent comment from Isidora Markovic:Hi Michel, Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Aleksandar is out of office and I will take it from here.I am glad that hi ... Fabretti Front view of filtersClosed   Powerful Filters for wpDataTables   Updated May 18, 2020 at 7:29am   2 Most recent comment from Isidora Markovic:Hi Fabretti,Thank you for your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes you can read more about this herehttps:/ ... Lori Gregor custom text for "No matching records found"Closed   wpDataTables   Updated May 17, 2020 at 9:57pm   8 Most recent comment from Aleksandar Vuković:I'm glad to hear you have people who'll be able to help you with this.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kannan Sundararajan Unable to create a table with linked google sheetsClosed Pre-purchase questions for wpDataTables   Updated May 17, 2020 at 6:42am   2 Most recent comment from Aleksandar Vuković:Hello KannanThank you for reaching out.When you paste the URL, please click away from the URL field. After that the button will be available. Tim myers image data type not renderingClosed   Powerful Filters for wpDataTables   Updated May 17, 2020 at 6:41am   2 Most recent comment from Aleksandar Vuković:Hi TimWhen I checked your website, I could see the flags, so I believe you disabled the add-on:Powerful Filters add-on is used only for hiding the table before filtering is applied, and for cascade ... Henriette Image on Congratulations PageClosed   Amelia   Updated May 17, 2020 at 6:25am   2 Most recent comment from Aleksandar Vuković:Hello HenrietteThank you for your purchase.Just create the .svg images that will be the same size as amelia-logo-symbol.svg and amelia-logo-horizontal.svg, name them exactly the same as these two ... Hannes Function / CustomizationClosed   Amelia   Updated May 16, 2020 at 9:09am   10 Most recent comment from [deleted]:Hello Hannes,Thank you.There was one table missing in your database, for some reason. We added it, so please check if everything works well now. Hillary Stevens Hiding the "Select an Employee" Option on Booking FormClosed   Amelia   Updated May 15, 2020 at 9:25pm   5 Most recent comment from Hillary Stevens:I think this worked, thanks!