As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Aris Medina URL meetingsClosed   Amelia   Updated May 15, 2020 at 6:35pm   4 Most recent comment from [deleted]:Hello Aris, I see. Unfortunately, that isn't possible with the Amelia's current built-in features. But I will forward it to the development team so they can check out if it can be achieve ... Jan Riedel Manager can't delete attendeesClosed   Amelia   Updated May 15, 2020 at 6:31pm   2 Most recent comment from [deleted]:Hello Jan, No, that is not a bug. Amelia Manager doesn't have permissions to delete anything in Amelia, you can read about the user roles and their permissions here. There are some permissions ... Alain Gaillard Wordpress 5.4Closed Pre-purchase questions for Amelia   Updated May 15, 2020 at 5:50pm   22 Most recent comment from [deleted]:You are welcome, Alain. Glad to see that everything is resolved. Thank you, have a nice weekend as well!  Noria SOUMBOU shortcode note working with elementorClosed   Amelia   Updated May 15, 2020 at 5:10pm   2 Most recent comment from [deleted]:Hello Noria, Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and res ... meir featureClosed Pre-purchase questions for Amelia   Updated May 15, 2020 at 4:35pm   7 Most recent comment from [deleted]:We do not use custom posts, we are using VueJS for the interface and the shortcode is used for placing it on the page. Jesse Lavender Amelia not showing via shortcodeClosed   Amelia   Updated May 15, 2020 at 2:27pm   4 Most recent comment from [deleted]:Hello Jesse, Thank you. No worries. Could you please tell me have you tried deactivating your other plugins to see if it is maybe a conflict with one of them? Please provide me a temporary WP-admi ... Colin question on number of columnsClosed Pre-purchase questions for wpDataTables   Updated May 15, 2020 at 1:59pm   2 Most recent comment from Aleksandar Vuković:Hello ColinI used your file to create a table by importing it and it created a table with around 25 columns.You have an empty column header for the second column, so that needs to be changed in order ... George E Powerful filtering vs Advanced filteringClosed   wpDataTables   Updated May 15, 2020 at 1:55pm   2 Most recent comment from Aleksandar Vuković:Hello GeorgePowerful Filters only provide the ability to hide the table before filtering is applied and to use Cascade Filtering. You can read more about it in our documentation.2. I am sorry to di ... Arlene Calendar FormattingClosed   Amelia   Updated May 15, 2020 at 1:31pm   2 Most recent comment from [deleted]:Hello Arlene, Thank you for your purchase. When you create a service that has a maximum capacity greater than 1 you can choose if you want this option Bringing anyone with you to be enabled or disab ... Jonathan Filter form stylingClosed   wpDataTables   Updated May 15, 2020 at 1:29pm   2 Most recent comment from Aleksandar Vuković:Hello JonathanYou can add filtering labels if you move the filters in a form above the table.Then you can add labels for the country column:To book a ticket select your _________________and for the d ... Bérengère GODÉ Redirection Calendrier après paiement WooCommerceClosed   Amelia   Updated May 15, 2020 at 12:25pm   9 Most recent comment from Aleksandar Vuković:Ah, I see NabilThank you for helping me out.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Georgia Ferguson Customize Order Details emailClosed   Amelia   Updated May 15, 2020 at 12:19pm   2 Most recent comment from [deleted]:Hello Georgia, Unfortunately, there aren't options to change the information on the receipt in Amelia. Those information are the same as on the cart/checkout page, so if you want you can remov ... Simon Prentice Conditional formatting without textClosed   wpDataTables   Updated May 15, 2020 at 12:09pm   2 Most recent comment from Aleksandar Vuković:Hello SimonI'm not sure if you wish to paint the background of only some cells, or all cells in a column.If it's the former - you would need to use conditional formatting, but if it's ... Simon Prentice Date FormatClosed Pre-purchase questions for wpDataTables   Updated May 15, 2020 at 12:02pm   2 Most recent comment from Aleksandar Vuković:Hello SimonThank you for your interest in wpDataTables.As you said, that format currently doesn't exist in wpDataTables. I will forward the request to our development team, and hopefully they� ... Lovis Kauf Do all features work outside of USA?Closed Pre-purchase questions for Amelia   Updated May 15, 2020 at 12:02pm   2 Most recent comment from [deleted]:Hi Lovis,Thanks so much for you interest.Yes, of course. All the features are working in almost whole world. SMS is working and it is charges per massage, here's the pricing for Germany: https: ...