As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Mubarak eventsClosed Pre-purchase questions for Amelia   Updated May 15, 2020 at 11:47am   2 Most recent comment from Miloš Jovanović:HI Mubarak,Thank you for your inquire.You can find all the information about our Events on this linkAt the moment only one view of the event booking form is available and you can check it on our demo ... Connor TimezonesClosed Pre-purchase questions for Amelia   Updated May 15, 2020 at 11:25am   5 Most recent comment from Connor:Alright, got it! Thank you for your help.Best regards, Connor Smith Jesse Straeter Bug FixClosed   Master-Detail Tables for wpDataTables   Updated May 15, 2020 at 11:13am   3 Most recent comment from Jesse Straeter:Ok I understand, thank you for the follow up. Nicholas Bozzo Appointment NotificationsClosed   Amelia   Updated May 15, 2020 at 11:13am   9 Most recent comment from [deleted]:Hello crackalackmusic, Glad to see that it works. No, I haven't changed anything, just created a test employee and connected it to my Google calendar. Please be sure that you save an Event i ... Bill Moffatt Google Calendar SyncClosed   Amelia   Updated May 15, 2020 at 11:10am   9 Most recent comment from [deleted]:Hello heroseven7, If the events in the employees' Google calendars are with status Busy and the option Remove Google Calendar Busy Slots  in Amelia -> Settings -> Google calendar settings is ... Sajan Nair Redirect URIClosed   Amelia   Updated May 15, 2020 at 11:05am   4 Most recent comment from [deleted]:Hello Sajan Nair, You are welcome.Please contact your hosting about that, let them know that you are having issues with accessing your database. This can be the cause that your website is not perfor ... Kevin Displaying more information on row clickClosed Pre-purchase questions for wpDataTables   Updated May 15, 2020 at 11:04am   4 Most recent comment from Aleksandar Vuković:You're welcome KevinIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. pavell86 booking of all recurring eventsClosed Pre-purchase questions for Amelia   Updated May 15, 2020 at 10:56am   2 Most recent comment from Miloš Jovanović:HI pavell86,Thank you for your inquire.Sorry to disappoint you but unfortunately we do not have an option at the moment to for bulk bookingBest regards. Joel Mendez Interested in a featureClosed Pre-purchase questions for Amelia   Updated May 15, 2020 at 10:11am   2 Most recent comment from Miloš Jovanović:Hi Joel,Thank you for your inquire.Can you please tell me which step do you want to skip?If you mean the step where customer data is , unfortunately this can not be skipped, but it can be auto popula ... Amit IntegrationClosed   Amelia   Updated May 15, 2020 at 10:03am   4 Most recent comment from Aleksandar Vuković:Hello AmitIt shouldn't cost you anything.You can take a look at Zapier's pricing - there's a FREE option I see there, so up to 5 ZAPs it should be cost-free. Noni Questions about Amelia Booking SystemClosed Pre-purchase questions for Amelia   Updated May 15, 2020 at 9:50am   2 Most recent comment from [deleted]:Hi Noni,Thanks for your interest.1. Yes, you can set up service of 20 minutes and buffer time of 5 for example, like here> https://share.getcloudapp.com/JrubEy25This depends on the default time slot s ... Eric Sowers data connectionClosed Pre-purchase questions for wpDataTables   Updated May 15, 2020 at 9:37am   4 Most recent comment from Aleksandar Vuković:Hi again EricSure, you can add it on this page.Thanks for the suggestion! They are always welcome! Ross plugin applicationClosed Pre-purchase questions for Amelia   Updated May 15, 2020 at 9:28am   2 Most recent comment from [deleted]:Hi Ross,Thank you for your interest in our plugin.1. Yes, you can always upgrade to lifetime license. When you upgrade from one subscription to another we can easily switch licenses, but when you upgr ... Georgia Ferguson Skip confirmation page?Closed   Amelia   Updated May 15, 2020 at 9:25am   8 Most recent comment from [deleted]:Hello Georgia, Thank you for letting us know. We aren't aware of that behavior as we set the integration to work with WooCommerce in the way Amelia prices are seen in the whole process, but it ... Amar Sinha Pre-purchase questionClosed Pre-purchase questions for Amelia   Updated May 15, 2020 at 7:53am   4 Most recent comment from [deleted]:Hi Amar Sinha,Yes, each service can have different duration.Unfortunately at the moment price cannot be changed based on the selection in the dropdown. Price can be set differently for each employee a ...