As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Heather Wicksted Editing Filter in HeaderClosed   Master-Detail Tables for wpDataTables   Updated June 5, 2020 at 1:29pm   9 Most recent comment from Aleksandar Vuković:You're welcome HeatherIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Antony services disappearClosed   Amelia   Updated June 5, 2020 at 12:17pm   8 Most recent comment from Loreen Rademeyer:. Nicolas Lavertu Cant had serviceClosed   Amelia   Updated June 5, 2020 at 12:15pm   8 Most recent comment from Aleksandar Vuković:Hello NicolasThe issue is caused by your theme. When I change to twenty-twenty it works fine.Can you please send me the .zip installation file of that theme, so we can debug it in our local environme ... Alvaro Jose Camacho Neumann events listingClosed Pre-purchase questions for Amelia   Updated June 5, 2020 at 12:03pm   4 Most recent comment from [deleted]:Hi Johannes, Thanks, we haven't tested this, but you can try out with our free plugin if you want: https://wordpress.org/plugins/ameliabooking/ Roxane Leroy 2 currenciesClosed   Amelia   Updated June 5, 2020 at 11:09am   2 Most recent comment from Aleksandar Vuković:Hello RoxaneI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.I believe there is an add-on for WooCommerce, which can accom ... Vladimir How to change Woocommerce checkout Amelia outputClosed   Amelia   Updated June 5, 2020 at 10:50am   4 Most recent comment from Aleksandar Vuković:Hello again VladimirIf you're referring to Amelia's Custom Fields you simply need to go to the Customize menu, click on Custom fields, and select the fields you wish to delete by clicking on ... mammer57 Freeze Header RowClosed   wpDataTables   Updated June 5, 2020 at 10:48am   2 Most recent comment from Aleksandar Vuković:Hello mammer57Thank you for your purchase.This is not possible with the plugin's built-in features, but one of our customers made it possible. We did not get to test it, so you can try if it ... masa77 "Minimum time required before booking" specifications (multiple capacity)Closed   Amelia   Updated June 5, 2020 at 10:43am   6 Most recent comment from [deleted]:Thank you for the clarification! We will test this out and I will send it to our development team.  Daniela gavrilas duduman giving emploees a way to create a customerClosed   Amelia   Updated June 5, 2020 at 10:34am   4 Most recent comment from Aleksandar Vuković:Hello DanielaIf this is all on a single website, it could be achieved with some workarounds.You would need to install the User Role Editor plugin, and enable the following capabilities for Amelia Emp ... Jad Saleh Customer Panel 1 WeekClosed   Amelia   Updated June 5, 2020 at 10:30am   6 Most recent comment from Aleksandar Vuković:Glad to hear that, JadYou're welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. emilie ID of categoryClosed   Amelia   Updated June 5, 2020 at 10:27am   2 Most recent comment from [deleted]:Hello Emilie, Thank you for your purchase. The IDs can be seen in your database, at the moment, only. We will implement an option for the IDs to be seen in the back-end of Amelia as well in the foll ... sas1508 MultisiteClosed Pre-purchase questions for Amelia   Updated June 5, 2020 at 10:12am   2 Most recent comment from Miloš Jovanović:Hi Charles,Thank you for your inquire.Yes our plugin works on multisite.If the other sites are sub domains of the domain of the main site, then you can purchase a plan that covers 1 domain. If they ar ... Tim Schrödel Paid Subscription FeatureClosed Pre-purchase questions for Amelia   Updated June 5, 2020 at 10:05am   4 Most recent comment from [deleted]:Hi Tim Schrödel,1. I would say approximately 3 months. I will be more than glad to contact you and I will also notify you about beta testing. 2. In our package feature we plan to add option to set ... Omar Martínez Selección de ubicaciónClosed   Amelia   Updated June 5, 2020 at 10:03am   2 Most recent comment from [deleted]:Hello Omar Martínez,Thank you for your purchase. Could you please write your tickets in English, as we are afraid something will be lost in the translation and we won't be able to help you pro ... FABIO limit number of columnsClosed   wpDataTables   Updated June 5, 2020 at 9:30am   4 Most recent comment from Aleksandar Vuković:Hello FabioThe columns you create with wpDataTables are stored in the database.Each column has a type and length.If you have simple string columns, each column is saved as VARCHAR with the character l ...