We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Hunter SubscriptionsClosed   Amelia   Updated May 27, 2020 at 11:02am   4 Most recent comment from [deleted]:Hello Nitin Potdar, Unfortunately, there isn't a possibility to create different notifications per service in Amelia, but when you create coupons you choose to which coupons they will be appli ... Chris Elementor and Popup....Closed Pre-purchase questions for Amelia   Updated May 27, 2020 at 10:30am   10 Most recent comment from [deleted]:Hi Stephen,Please open the ticket with your purchase code in Amelia Category and our support engineer will help you!There's a fix, but I am not eligible to help o this matter. Thanks for your u ... Rogier van der Heide drop down menus for location and employeedo not renderClosed   Amelia   Updated May 27, 2020 at 10:27am   6 Most recent comment from [deleted]:Hello Stephen,This ticket was for Elementor pop-up and there is some conflict with it, so Amelia is not shown at all there. The behavior is not the same. But please open a new ticket for your issue w ... Graham Ferguson Multi-VendorClosed Pre-purchase questions for Amelia   Updated May 27, 2020 at 10:19am   2 Most recent comment from [deleted]:Hi Graham,Thanks so much for your interest.I understand what you are asking, but unfortunately Amelia does not have multivendor option.  kevingbishop Add AttendeeClosed   Amelia   Updated May 27, 2020 at 10:19am   6 Most recent comment from [deleted]:Hello kevingbishop, OK, I see, that is a work-around, some customization of the plugin, not a built-in solution. I said it is not possible to do that with the Amelia's current built-in integrat ... Alvaro Pre-populating fields / pre filling fields from URLClosed Pre-purchase questions for Amelia   Updated May 27, 2020 at 9:39am   2 Most recent comment from [deleted]:Hi Alvaro,Thanks so much for your interest. Sorry to disappoint you but we do not have such a feature at the moment. We do not have conditional logic nor pre-population via URL.Have a great day,Neve ... chris williams changing wordingClosed   Amelia   Updated May 27, 2020 at 9:31am   4 Most recent comment from Miloš Jovanović:Hi chris,You are welcome.Best regards. Uriahs File Upload to specific rowClosed Pre-purchase questions for wpDataTables   Updated May 27, 2020 at 8:31am   4 Most recent comment from Aleksandar Vuković:Hello TheLoneDevYes.You can click on a row where you need to upload the file to, and simply upload it. Rodrigo Vsee integrationClosed   Amelia   Updated May 27, 2020 at 8:26am   2 Most recent comment from [deleted]:Hello Rodrigo, Thank you for your purchase. Unfortunately, at the moment, we don't have a plan to implement an integration with Vsee. I will add that to out feature requests list so it can be ... Filip Luchianenco Amelia plugin errorClosed   Amelia   Updated May 27, 2020 at 7:12am   6 Most recent comment from Aleksandar Vuković:Hello FilipSorry you feel that way. However, due to the nature of WordPress, different websites experience different behavior, so one issue can have numerous causes and numerous resolutions on differe ... Joshua Connecting to Google CalendarClosed   Amelia   Updated May 26, 2020 at 5:47pm   6 Most recent comment from [deleted]:Great, glad to see that the issue is gone Thank you for letting us know. Thank you, have a great one as well. If you have any other questions or concerns feel free to open a new ticket and we will ... Cyriel Devos bookingsformClosed   Amelia   Updated May 26, 2020 at 5:01pm   4 Most recent comment from [deleted]:Hello Cyriel, I see, thank you for the explanation. Translations are done by our users, and maybe for some languages not all strings are translated. It isn't possible to change the strings in ... Jason Chong ICS linkClosed   Amelia   Updated May 26, 2020 at 4:56pm   6 Most recent comment from [deleted]:I will add it to our feature requests list so it can be considered for implementation in the future. If you have any other questions or issues feel free to open a new ticket and we will gladly help. Simon Horner Setting upClosed   Amelia   Updated May 26, 2020 at 4:40pm   4 Most recent comment from [deleted]:You are welcome, Simon. Glad to see that. If you have any other questions or issues feel free to open a new ticket and we will gladly help. andrea marucci IntegrationClosed   Amelia   Updated May 26, 2020 at 4:03pm   2 Most recent comment from Miloš Jovanović:HI andrea,Thank you for your purchase.At near future maybe Google hangouts, but there are some more features that are requested from our users that are priority at the moment.I will add your suggesti ...