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  Public Ticket #2426806
"Minimum time required before booking" specifications (multiple capacity)
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  • masa77 started the conversation

    It is related to the public ticket #2409631.

    If there is more than one capacity per service (employee time slot),
    "Minimum time required before booking" specifications are different at the start of the first appointment and the addition of the second and subsequent appointments.

    ・When "Minimum time required before booking" is set to 1 day:

    -At the beginning of the first appointment, appointments can no longer be made exactly 24 hours before the service starts.

    -The second and subsequent participants were able to make a reservation even after 24 hours had passed (for example, 12 hours ago). It seems that reservations cannot be made after 23:59 the day before.
    ――

    I confirmed on a "special day", but in any case, "Minimum time required before booking" specifications are unclear when the service has multiple capacity.
    Please confirm.

  •   [deleted] replied privately
  •   masa77 replied privately
  •   [deleted] replied privately
  • masa77 replied

    Hello Marija.

    Yes I think the issue is still here("special day" and "Minimum time required before booking" is set to 1 day)

    I confirmed it with the following procedure.

    --------
    1) "Minimum time required before booking" is set to 1 day

    2) 24 hours and 10 minutes later of the current time, we set up a service (capacity of 2 people or more) on a special day for employee.

    3) I confirmed that I could make an appointment at the front end and waited 10 minutes.

    4) After 10 minutes (exactly 24 hours later) I confirmed that I could not make an appointment from the front end.

    5) From the back end, test customer has added a new appointment to the service (time slot) created earlier.

    6) I reconfirmed that I could make an appointment for second customer at the front end.
    --------

    I think this is different from the definition of "Minimum time required before booking". (At the first and second appointment)
    Thank you.

  • [deleted] replied

    Thank you for the clarification! 

    We will test this out and I will send it to our development team.