As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Colin Crawford Booking Rooms rather than peopleClosed Pre-purchase questions for Amelia   Updated June 22, 2020 at 9:20am   2 Most recent comment from [deleted]:Hi Colin Crawford,Thank you for your interest in our plugin.Our plugin is more made for booking appointments with employees but something like this can be achieved if you create rooms in the place whe ... Marina Maliniak Page speed issueClosed   Amelia   Updated June 22, 2020 at 9:18am   8 Most recent comment from [deleted]:Hello Marina,Apologies for replying late, we are not working on weekends. Unfortunately, there isn't anything that can be done in Amelia to optimize the speed of the page where it is loaded. Am ... Carlos Configuration options are not displayed in servicesClosed   Amelia   Updated June 22, 2020 at 9:00am   2 Most recent comment from Aleksandar Vuković:Hello CarlosThank you for your purchase, and sorry for the inconvenience.Did you maybe change "Minimum time required before booking" to 10, 12 or 15 minutes in Amelia Settings/General? If you did, ple ... Tayab Generating error on create serviceClosed   Amelia   Updated June 22, 2020 at 8:58am   25 Most recent comment from Tayab:Yes sure, thanks. Geometry Field Outline / Stroke MissingClosed   Amelia   Updated June 22, 2020 at 8:45am   4 Most recent comment from Aleksandar Vuković:Hi again GeometryI suppose that can be fixed with some custom CSS, but I can't say if this is going to work as expected: body.elementor-kit-61 input:not([type="button"]):not([type="submit"]), b ... Noelle Leahy Synching with Google CalendarClosed   Amelia   Updated June 22, 2020 at 8:29am   4 Most recent comment from Aleksandar Vuković:You're welcome, NoelleIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Chris Hully Google CalendarClosed   Amelia   Updated June 22, 2020 at 8:22am   4 Most recent comment from Aleksandar Vuković:Good news, ChrisThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ron excel € sign becomes €/Closed   wpDataTables   Updated June 22, 2020 at 8:07am   6 Most recent comment from Aleksandar Vuković:Great news, RonThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. donny satria handono want try ameliaClosed Pre-purchase questions for wpDataTables   Updated June 22, 2020 at 8:07am   2 Most recent comment from Aleksandar Vuković:Hello donny satria handonoThank you for your interest in our plugin.Unfortunately, we don't have any free trial versions to offer, but we do have demo sites, where you can see the plugin from fr ... Pål Was going to buy lifetime developerClosed Pre-purchase questions for wpDataTables   Updated June 22, 2020 at 8:04am   2 Most recent comment from Aleksandar Vuković:Hello PålThank you for your interest in our plugin.Our reseller, Paddle, doesn't have a lifetime option, so they create a subscription that's going to be renewed in 99 years, just like in t ... Lauren !! URGENT !! - Plugin Crashed Website, 'Fake' Classes (Which Are Bookable) Appearing on Front End & Unable to Cancel OnlineClosed   Amelia   Updated June 22, 2020 at 7:51am   2 Most recent comment from Aleksandar Vuković:Hi again LaurenLike I mentioned in the previous ticket, I can't get to your website's log-in page:As for the issues, and your screenshot - I don't see any inconsistencies there. Your ... Isabel Lapaz filters opened by defaultClosed   Amelia   Updated June 22, 2020 at 7:35am   5 Most recent comment from Aleksandar Vuković:Hello IsabelI don't know what you're trying to achieve, so I cannot provide any examples. If you can tell me what you want to achieve, and provide me the URL to the booking page, I can pro ... Rune Eriksson WooCommerce orders overview and edit notesClosed   wpDataTables   Updated June 22, 2020 at 7:01am   3 Most recent comment from Aleksandar Vuković:Hello RuneThank you for your purchase, and sorry for the late response.You can use wpDataTables to pull the data from the database. We don't have native integration with WooCommerce, but with S ... mark AmeliaClosed Pre-purchase questions for Amelia   Updated June 19, 2020 at 4:05pm   4 Most recent comment from [deleted]:Hi Mark,No we do not have such integrations since we do not have room booking in our plugin. Amelia is for booking appointments and events. Yes, of course, you can upgrade later. Craig Tucker Recurring appointmentsClosed   Amelia   Updated June 19, 2020 at 3:00pm   2 Most recent comment from [deleted]:Hello Craig, You are welcome. Glad to see you like the new update. You can enable or disable the Recurring appointments option on a service basis, and that applies to both the front-end and back-e ...