We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Victor SUBSCRIPTIONSClosed Pre-purchase questions for Amelia   Updated June 12, 2020 at 10:49am   5 Most recent comment from [deleted]:Hi Victor, As we discussed, we would like to inform you that we have released Recurring Appointments feature that you have been interested in. Amelia’s recurring appointment feature eliminates any s ... Nicolas Amelia + dokan or wcfm marketplace integrationClosed Pre-purchase questions for Amelia   Updated June 12, 2020 at 10:43am   2 Most recent comment from Miloš Jovanović:HI Nicolas,Thank you for your inquire.Sorry to disappoint you but something that you required is not possible to achieve with our plugin built in features at the moment.Multivendor is on our TODO lis ... 100% Leiden Change additional persons field to total personsClosed   Amelia   Updated June 12, 2020 at 10:41am   2 Most recent comment from [deleted]:Hi 100% Leiden,Thank you for the purchase.Unfortunately this can't be changed at the moment. This was the login for the group bookings from the begging of the plugin. Because several people alr ... allan future addtionsClosed   Amelia   Updated June 12, 2020 at 10:40am   2 Most recent comment from Aleksandar Vuković:Hello AllanThank you for your kind words, and for your suggestion.At the moment, Amelia can't integrate with any membership plugins.We've had one user, who used memberpress as membership pl ... John Hopwood Setup & BufferClosed   Amelia   Updated June 12, 2020 at 9:33am   3 Most recent comment from [deleted]:Hello John, Thank you for your purchase. We changed the behavior in calculating the time slots when there is buffer time in the service in the latest version of Amelia, which was released yesterday. ... Bill McLester Auto UpdateClosed   Amelia   Updated June 12, 2020 at 9:30am   6 Most recent comment from [deleted]:Hi Vanessa,Can you please open a separate ticket and one of the support managers will help you resolve the issue? Adam Gough Variables in wpDataChartsClosed   Master-Detail Tables for wpDataTables   Updated June 12, 2020 at 9:05am   4 Most recent comment from Aleksandar Vuković:Hello AdamSure, you can insert multiple tables and charts on the same page. Bimal WPtables outside Admin DashboardClosed Pre-purchase questions for wpDataTables   Updated June 12, 2020 at 8:44am   2 Most recent comment from Aleksandar Vuković:Hello BimalThank you for your interest in wpDataTables.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Only administrators ... Münchow Paypal funktioniert nichtClosed   Amelia   Updated June 12, 2020 at 8:22am   2 Most recent comment from Aleksandar Vuković:Hello MünchowThank you for your purchase.Please note that the only supported language is English, so please translate your further messages.In Amelia settings you can only connect to your existing Pa ... Nino Edit Entry blankClosed Pre-purchase questions for wpDataTables   Updated June 12, 2020 at 8:17am   2 Most recent comment from Aleksandar Vuković:Hello NinoThank you for your interest in wpDataTables.This sort of behavior is not normal, and it is usually caused by a conflict either with the theme currently active on your website, or another p ... Giordano Employees/consultantsClosed Pre-purchase questions for Amelia   Updated June 11, 2020 at 3:29pm   7 Most recent comment from Marc Scheff:Wow cool thanks! Michael FeatureClosed Pre-purchase questions for Amelia   Updated June 11, 2020 at 3:25pm   4 Most recent comment from [deleted]:Hi Michael,You are welcome. Thank you, we are constantly working on improving our documentation, so if you find out that something is missing (if you plan to use it during the testing or something si ... dennis tutuko choosing service providerClosed   Amelia   Updated June 11, 2020 at 2:37pm   8 Most recent comment from Aleksandar Vuković:You're welcome DennisIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. meriem CustomizationClosed Pre-purchase questions for Amelia   Updated June 11, 2020 at 2:24pm   2 Most recent comment from [deleted]:Hi Meriem,Thank you for your interest in our plugin.1) Yes, you can, all strings are ready for translation. We already have French translation included but you can easily change it using Poedit, Loco ... Adriana Blandford converting WPtable markup to divClosed   wpDataTables   Updated June 11, 2020 at 1:36pm   2 Most recent comment from Aleksandar Vuković:Hello AdrianaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Something like this can only be done with custom work, but pl ...