As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Grim Long Errors on second siteClosed   Amelia   Updated June 22, 2020 at 1:25pm   5 Most recent comment from [deleted]:You are welcome, Grim. Apologies for replying late, we are not working on weekends. Thank you for the thoroughly explanation, I will forward it to our development team so they can check it out.  Markus Woocommerce PaymentClosed   Amelia   Updated June 22, 2020 at 12:56pm   4 Most recent comment from Miloš Jovanović:HI Markus,Glad to hear that Aleksandar was able to help.If you have any more questions feel free to open a new ticket, we will gladly help.Have a great day!Best regards. Ethan Maurice Pricing Based On Different LocationsClosed Pre-purchase questions for Amelia   Updated June 22, 2020 at 12:40pm   2 Most recent comment from [deleted]:Hi Ethan Maurice,Thank you for your interest in our plugin.Unfortunately something like this is not possible in our plugin at the moment. You would be able only to create different parts of the city a ... Design2 Question of adaptabilityClosed Pre-purchase questions for Amelia   Updated June 22, 2020 at 12:39pm   4 Most recent comment from [deleted]:Hi Stewart,yes, you just put price for the service as 0 and it will not show at all and the booking will be free.  Sharzon Ahmed Add to CartClosed   Amelia   Updated June 22, 2020 at 12:32pm   2 Most recent comment from [deleted]:Hello Sharzon Ahme,It isn't possible to book multiple services/appointments at once in Amelia with its current built-in features. It is possible to book Recurring Appointments from the latest ... Michal What if we have only lab and a few workers?Closed Pre-purchase questions for Amelia   Updated June 22, 2020 at 12:29pm   2 Most recent comment from [deleted]:Hi Michal,Thanks for your interest in our plugin.This is possible with a workaround, you would need to link all the employees to the same google calendar. This way if one employee is booked the others ... Julio Garcia wpDataTables securityClosed Pre-purchase questions for wpDataTables   Updated June 22, 2020 at 12:20pm   2 Most recent comment from Isidora Markovic:Hi Julio,Thank you for your interest in wpdatatables.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes you can use it like you nee ... kevin Link (URL) in FieldClosed   Amelia   Updated June 22, 2020 at 12:18pm   4 Most recent comment from [deleted]:You are welcome, Kevin. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Naoya Is Amelia in CSV Import?​Closed Pre-purchase questions for Amelia   Updated June 22, 2020 at 10:49am   2 Most recent comment from Miloš Jovanović:HI Naoya,Thank you for your inquire.Sorry but I did not quite understand what the question is. Can you please describe me more.Do you mean , if Amelia have an option to import Employees and Customers ... jill king bookingClosed Pre-purchase questions for Amelia   Updated June 22, 2020 at 10:22am   2 Most recent comment from [deleted]:Hi Jill, Thanks for your interest. Many of this is possible.  Place a calendar where clients can search for class times and days - Yes, you can check our booking forms:Booking search viewServices ca ... Tristan Knapp Hide Activation Key?Closed   Amelia   Updated June 22, 2020 at 10:00am   2 Most recent comment from [deleted]:Hello Tristan, Apologies for replying late, we are not working on weekends.  Hiding activation setting is done in your database. When you access your database, please open the wp_options table and ... Mateusz Sromek Without employeeClosed Pre-purchase questions for wpDataTables   Updated June 22, 2020 at 9:53am   3 Most recent comment from Aleksandar Vuković:Hello KevinCan you please provide me the URL to the page where the booking form is, and I'll gladly provide the code? Chris Hully Google SMTPClosed   Amelia   Updated June 22, 2020 at 9:50am   4 Most recent comment from [deleted]:Hello Chris, Apologies for replying late, we are not working on weekends. Glad to see SMTP works now. You need to add placeholders for Zoom to the Message field for email notifications on the Amel ... Uimmigrate Inc datesClosed   Amelia   Updated June 22, 2020 at 9:45am   2 Most recent comment from [deleted]:Hello Mahmoud, Thank you for your purchase and apologies for replying late, we are not working on weekends. Please check the settings in your General settings, what is the time interval you set for ... Zyos Multiples Citas?Closed Pre-purchase questions for Amelia   Updated June 22, 2020 at 9:35am   2 Most recent comment from [deleted]:Hi Zyos, Thank you for your interest in our plugin.I am not sure that I understood you right but we have recurring appointments option where customer can select and booking multiple recurring appoint ...